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Team Members Ermundo Albarran General Manager @ Carpentersville & Randall Road in Algonquin Meet with me! Chris Baxter Director of Systems & Analytics Staff Meet with me! Chris De La Paz General Manager @ E State in Rockford Meet with me! Kate Eisenreich General Manager @ Samuelson Rd & 11th Street in Rockford Meet with me! Ana Gomez Garcia GM Council Member & General Manager @ Auburn Meet with me! Maria Hernandez General Manager @ E State St & Dempster & Mulford Rd in Rockford Meet with me! Tracy Klein General Manager @ Manchester Road in South Beloit Meet with me! Rosalia Martinez General Manager @ 10711 Route 47 in Huntley Meet with me! Miguel Palomares Maintenance Manager Staff Meet with me! Aubrey Posch General Manager @ Ranger Rd in Rochelle Meet with me! Claudia Rodriguez General Manager @ North Main Meet with me! Icela Sanchez General Manager @ Marengo & Hampshire Meet with me! Amy Scott Director of Operations Staff Meet with me! Rich Wolter PR Manager Staff Meet with me! Breanna Alvarado HR Coordinator Office Meet with me! Hailey Benish Employee Relations Coordinator Office Meet with me! Gianna Cicolini Accounts Manager Staff Meet with me! Adam Garcia Technology Manager Office Meet with me! Tom Hash PACE & Development Consultant Staff Meet with me! Oscar Hernandez Operations Consultant @ Staff Meet with me! Traci Larson Director of Human Resources Staff Meet with me! Jaymee McMurray General Manager @ Genoa & Belvidere Oasis Meet with me! Aaron Pernot General Manager @ Milwaukee Road in Beloit Meet with me! Dawn Redieske General Manager @ Beloit State Street Meet with me! Tonya Rykowski General Manager @ Prairie Ave in Beloit Meet with me! Braulio Saucedo Technology Coordinator Staff Meet with me! Riley Shine Development Consultant Staff Meet with me! Catalina Ybara General Manager @ Woodstock Meet with me! Tiffany Barrera Payroll Administrator Office Meet with me! Deb Benson General Manager @ Northridge Rockford Meet with me! Keri Cleland General Manager @ Machesney Park Meet with me! Amanda Gerde Scheduling Specialist Staff Meet with me! Daniel Hawkins Scheduling Specialist Staff Meet with me! Eric Jaworski VP of Operations Staff Meet with me! Marcela Lopez General Manager @ Elkhorn Meet with me! Evelyn Mendoza General Manager @ 12242 Route 47 in Huntley Meet with me! Erica Pilz General Manager @ Kishwaukee St Rockford Meet with me! Matthew Riddle Operations Consultant Staff Meet with me! Jared Sadewater Technology Coordinator Office Meet with me! Nick Schneider Director of People Development Staff Meet with me! Kayla West General Manager @ Auburn Meet with me! Maria Zavala Hiring Coordinator Office Meet with me!

< Back The Loop 2.28.23 Daily Sales Record Congratulations to Pedro and his team at Odana for their amazing sales day on February 24th. They had $21,879.59 in sales. GREAT JOB! Community It was another busy week in our communities. Rich’s chili won best chili and a competition and Sam and her team at Mulford hosted a successful McTeacher Night. Shout Out Congratulations to Raziel at Woodstock for this awesome guest shout out on Facebook! Digital Experience Ready on Arrival is here! Congratulations to Chrysler Dr., Mulford & Milwaukee Rd on their great ROA execution shops last week. The ROA simulator is still available on Fred or this link. Digital Stats – February Month To Date Digital usage 25.94% of transactions Digital OSAT – 65% Calendar February 28th – GM Patch Calls 130p-230p March 1st – All GM/Staff meeting 9a-4p 557 E Grand Ave, Beloit, WI 53511 March 1st – Happy 29th McD Anniversary Chrissy Bogadrus March 1st – Happy 16th McD Anniversary Oscar Hernandez March 2nd – Happy Birthday Kate Eisenreich March 5th – Release Payroll Wisconsin Only March 6th – ILLINOIS PAYDAY Promotions & Marketing Updates – ALL Restaurants March 8th – Bacon Ranch McCrispy Iron Arch Start Selling **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Bacon Ranch McCrispy The new Bacon Ranch McCrispy starts on March 8th. All training materials were sent in the Nabit box. This includes the red FIFO bottles for the ranch. The sandwich will be into the new Flavors of Love pouch or box. These paper goods will be used for all limited time offer sandwiches going forward so please keep remaining stock when the promotion is over. Need more information? This link will take you to the Nabit page. The manager at a glance is attached. Breakfast OEPE This past week we finished with our Breakfast OEPE for the peak at 107 seconds. Phenomenal job as an organization finishing 35 seconds faster than last year. The following locations did not finish under 120 and have some work to do to catch up: 2504, 4231, 13650 19354, 22424, 23691, 34623 and 38131. With that being said, we also lowered our total Breakfast OEPE for the month to 130! This is 25 seconds faster than where we were at in the middle of February. We are so proud of the tremendous focus we have placed on meeting and ultimately crushing our goals together. As we make Breakfast OEPE a fabric of who we are it will become easier and easier to consistently hit these numbers. Labor is not an excuse to not hit numbers and in fact the faster we are the better our labor is. See this example: Labor for Breakfast 7-9 last week was a 23.07% while hitting 107 OEPE Labor for Breakfast 7-9 two weeks ago was a 23.66% while hitting 151 OEPE eProdction Have you run out of slots on the UHC screen. Please see the attached instructions to add more slots to the monitor. Voice Our VOICE results have been dipping the last couple of months. This is a trend that we must reverse quickly. As we improved our overall operations, we have seen a decline in our customer facing metrics. Let's put the energy and focus back into our guests. What are they telling us and how can we be better? Accuracy and Cleanliness are the organizations two biggest customer facing opportunities. Let's continue to look to put the right food in the bag with better managed shifts. We would recommend using some FRED training such as order accuracy videos to subsidize your teams training. Fish Fridays Lent is upon us. While we do not have any fish specials, we need to ensure that we are ready for a higher product movement for fish, especially on Fridays. Here are some things to check for the Lenten season. Vats are programmed, enough UHC Slots, baskets in good shape, have enough trays and wire racks, Double Filet-o-Fish on all kiosks, and eProduction settings correct? National Equipment Standards Survey McDonald’s is changing their restaurant and equipment standards in 2024 for CO2 Detector systems and adding the need for automatic/no touch paper towel dispensers and faucets. Please complete the CO2 & Sink Survey by March 14th. New Apparel Store Is Live Iron Arch Apparel Store (click this live link) We have many new updates: - You can order anytime you like. - Orders can now be shipped to your house or an in-store pick-up option. - New apparel items - Women's or Men's sizes - You have the choice of an Iron Arch or Bucciferro Family McDonald’s Logo Please let us know if we missed anything, We hope you enjoy it! Last Call - In-Person Leadership Transitions Last call for the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com by March 7th if you have any students. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. $6 McNuggets – GWOS & #32257 ONLY Please be prepared to sell more nuggets. $6 nuggets start March 6th and end March 26th (#32257) and April 2nd (GWOS). Ensure that you are ready with baskets, trays, sauces, boxes and increase your trays on eProdution if needed. Staffing Levels – 2.28.2023 Please see the attached staffing levels as of February 28th. If you have questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB Boil Out Schedule .docx Download DOCX • 15KB Bacon Ranch McCrispy Chicken AAG for Manager_English .pdf Download PDF • 6.66MB eProduction Extra Items UHC Screen .docx Download DOCX • 499KB 2023 Staffing Level Monroe Patch 02.28.23 .pdf Download PDF • 117KB 2023 Staffing Level Rockford Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 02.28.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 02.28.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 02.28.23 .pdf Download PDF • 121KB En Espanol 2.28.23 .docx Download DOCX • 1.85MB Previous Next

McDonald's Freeport South 1710 S. West Ave Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's North Main 930 W Riverside Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

< Back The Loop 10.17.23 The Loop 10.17.23 .docx Download DOCX • 850KB En Espanol The Loop 10.17.23 .docx Download DOCX • 918KB GWOS Incentive Results .xlsx Download XLSX • 11KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Rockford-Riveters District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.17.23 .pdf Download PDF • 127KB Previous Next

< Back Paid Time Off (PTO) All employees begin earning PTO immediately based off of the number of hours they work each pay period and can begin using PTO immediately after it is earned. Swing, Department and General Managers earn PTO at a higher accrual rate. Want to take some time off? Submit some PTO here! Previous Next

McDonald's Machesney Park 10101 N. 2nd St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Byron 105 N. Union St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Riverside 6995 E. Riverside Blvd Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

< Back The Loop 8.8.23 Operations: Improve the Guest Experience during Lunch between 11am-2pm by improving OEPE to 120 or less Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Operations Coordinator: Assist FixIt/Tech teams to revamp our ticketing system processes by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Technology: Certify 70% of restaurant OTPs to OTP2+ by November 1st. Training: Create an interactive Crew Trainer Roadmap & Verification Process by October 24th. Digital Experience Have some new team members? Here is the ROA Drive Thru training video. Digital Stats – Month to Date Digital transactions 26.88% Action Items: August 29th – Deadline for single nozzle sauce guns August 29th – Deadline for Prince Castle steamer setting changes. Calendar August 8th – District Meetings 130p-430p August 9th – Happy Birthday Alyssa Reeverts! August 11th – Happy McD Anniversary Deb Benson! August 12th – Happy Birthday Dori Flynn! August 12th – Happy 12th McD Anniversary Ana Gomez! August 13th – Release Payroll – Illinois August 14th – Payday Wisconsin! August 15th - Rockton Rd. Blood Drive 9:30 am-2:30 pm Promotions & Marketing Updates – ALL Restaurants August 9th – Iron Arch All Selling Peanut Butter Crunch McFlurry August 14th – Last Day The Marvels HM August 14th – Cheesy Jalapeno Bacon QPC Phase Out Begins (Ends 8/27) August 14th – Last Day The Marvels HM August 14th – Famous Orders Begin August 15th – Start Nerf HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others NABIT Webcast Recording Did you miss last week’s webcast? Please take an hour and watch the recording to learn about changes and what is coming up. English Recording Spanish Recording Forms Update! We have been working hard on updating the website and forms to reflect the update from Patches to Districts. Along with this, we have been switching the service that hosts all the forms. Soon you will see some of the forms have a new look and work a little differently! We are also seeing that form submissions are more reliable when making it to their intended recipients and getting stuck less at the Thank You Page. But we didn't think of everything and may have made some mistakes. If you see any reference to a Patch where you think it should say District after Thursday 8/10, or any other errors you may find, please let us know on the troubleshooting app under Technology. There is an option for Form/Website Update! Sauce Gun Single Nozzle We will be switching out to a single nozzle for the sauce guns. These green nozzles and clear caps were included in the August NABIT kit. Please start these no later than August 29th . The blue nozzles can be thrown away. Each restaurant will be receiving automatic quarterly shipments of replacement nozzles. Please replace any old station guides with those in the kit. Food Safety Best Bet If you are not already doing this during food safety, please work with your teams and begin ASAP. During food safety, place the towel that is being used to sanitize the probe in a small hot cup. This allows us to use a towel for a purpose without it sitting out potentially causing a visit issue. August Famous Meal We will be starting our next famous meal on August 14th. While the celebrity has not been named, we do know the meal contents. The meal contains a medium fry, medium drink, a sweet & sour cup, and the guests’ choice of a Big Mac, 10pc Nugget or QPC. If the guest does not want sweet & sour, the regular meal keys need to be used. The sweet and sour cup is in special packaging that gives our guests an opportunity to download special offers and merchandise. August Sanitation Exam – Madison There are two remaining seats in the English sanitation exam on August 21st in Madison. The next English class will be in October. If you have someone, please complete the Food Safety Exam Registration . Sky Carp tickets are still available for the rest of the season! Only three weeks of home games left. Request your tickets now! Bun Steamer Setting Changes If you have a Prince Castle model 625MFY or 625MFYC steamer the steam time needs to be changed from 12 seconds (6 cycles) to 8 seconds (2 cycles). Please see the attached information sheet. Please complete the changes by August 29th. Workers Comp, Customer Injury & Property Damage Do your managers know what forms to complete if there is an employee or guest, or property damage? The forms are under the manager tab. Guest Injury or Property Damage Employee Injury If you have trouble filling out this form and have questions, please contact Gianna at the office 815-321-4708 for assistance. Burritos Back-to-Basics Please post the burrito one pager that was in the Nabit kit that arrived at restaurants the week of August 1st. Please post this near the location that the burritos are rolled. Rockford 815 Day Special! Rockford Restaurants Only On Tue, Aug 15th, for one day only... 20 pc Nuggets and 2 Large fries for $8.15! Staffing Levels 8.8.2023 Please see the attached District staffing levels as of 8.8.23. Previous Next

McDonald's Central 3844 W Riverside Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

< Back Maria Hernandez General Manager mariah@iammcd.com

McDonald's Samuelson 4365 11th St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

< Back Kayla West General Manager