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Team Members Ermundo Albarran General Manager @ Carpentersville & Randall Road in Algonquin Meet with me! Chris Baxter Director of Systems & Analytics Staff Meet with me! Chelsea Bulliner General Manager @ E State in Rockford Meet with me! Keri Cleland General Manager @ Machesney Park Meet with me! Amanda Gerde Scheduling Specialist Staff Meet with me! Kirby Hatchett General Manager @ Auburn in Rockford Meet with me! Oscar Hernandez Operations Consultant @ Staff Meet with me! Tracy Klein General Manager @ Manchester Road in South Beloit Meet with me! Kim Mailand General Manager @ Byron Meet with me! Miguel Palomares Maintenance Manager Staff Meet with me! Aubrey Posch General Manager @ Ranger Rd in Rochelle Meet with me! Matthew Riddle Operations Consultant Staff Meet with me! Alma Salcedo Operations Consultant Staff Meet with me! Nick Schneider Director of People Development Staff Meet with me! Riley Shine Development Consultant Staff Meet with me! Catalina Ybara General Manager @ Woodstock Meet with me! Breanna Alvarado HR Coordinator Office Meet with me! Hailey Benish Employee Relations Coordinator Office Meet with me! AJ Christy General Manager @ 10711 Route 47 in Huntley Meet with me! Kate Eisenreich General Manager @ Samuelson Rd & 11th Street in Rockford Meet with me! Ana Gomez Garcia GM Council Member & General Manager @ Chrysler & Belvidere Meet with me! Daniel Hawkins Scheduling Specialist Staff Meet with me! Eric Jaworski VP of Operations Staff Meet with me! Traci Larson Director of Human Resources Staff Meet with me! Jaymee McMurray General Manager @ Genoa & Belvidere Oasis Meet with me! Theresa Peak General Manager @Kishwaukee St Rockford Meet with me! Dawn Redieske General Manager @ Rockton Meet with me! Tonya Rykowski General Manager @ Prairie Ave in Beloit Meet with me! Icela Sanchez General Manager @ Marengo & Hampshire Meet with me! Amy Scott Director of Operations Staff Meet with me! Kayla West General Manager @ North Main in Rockford Meet with me! Maria Zavala Hiring Coordinator Office Meet with me! Tiffany Barrera Payroll Administrator Office Meet with me! Deb Benson General Manager @ Milwaukee Road in Beloit Meet with me! Gianna Cicolini Accounts Manager Staff Meet with me! Adam Garcia Technology Manager Office Meet with me! Tom Hash PACE & Development Consultant Staff Meet with me! Maria Hernandez General Manager @ E State St & Dempster & Mulford Rd in Rockford Meet with me! Tyrek Justice General Manager @ Northridge Rockford Meet with me! Marcela Lopez General Manager @ Burlington Meet with me! Evelyn Mendoza General Manager @ 12242 Route 47 in Huntley Meet with me! Erica Pilz General Manager @ Madison Road in Beloit Meet with me! Teddy Ricci General Manager @ Elkhorn Meet with me! Jared Sadewater Technology Coordinator Office Meet with me! Braulio Saucedo Technology Coordinator Staff Meet with me! Daniel Senne General Manager @ N 7th St in Rochelle Meet with me! Rich Wolter PR Manager Staff Meet with me!

The Loop 10.31.2023 Read More The Loop 10.24.23 Read More The Loop 10.17.23 Read More The Loop 10.10.23 Read More The Loop 10.3.23 Read More The Loop 9.18.23 Read More The Loop 9.26.23 Read More The Loop 9.12.23 Read More The Loop 9.5.23 Read More The Loop 8.29.23 Read More The Loop 8.22.23 Read More The Loop 8.15.23 Read More Weekly Update Email Subscribe First Name Thanks for subscribing!

McDonald's Milwaukee Rd 2881 Milwaukee Rd Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

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< Back The Loop 10.31.2023 The Loop 10.31.23 .docx Download DOCX • 4.14MB En Espanol The Loop 10.31.23 .docx Download DOCX • 4.12MB October 2023 Webcast - McFlurry Reusable Spindle AAG EN .pdf Download PDF • 2.39MB GWOS Incentive Results .xlsx Download XLSX • 11KB Automatic Removal Of Obsolete WRINs Onboarding Communication Updated (Food Condiment Paper .pdf Download PDF • 456KB 2023 Staffing Level Beloit- Octagon District 10.30.23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10.30.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.30.23 .pdf Download PDF • 127KB 2023 Staffing Level Rockford-Riveters District 10.30.23 .pdf Download PDF • 125KB Previous Next

< Back The Loop 6.20.23 Operations: Enhance the guest experience during breakfast by August 1st as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Committees have been formed and are being finalized with Ops supervisor. This will be announced at the GM Meeting. Operations Coordinator: VOT Version 1 to be ready for implantation for website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: All HR playbooks to be updated and distilled into HR Master Policy Book by August 15th. Digital Experience Have your new team members been verified using the Digital Verification? If not, now is a great time to get them up to speed. Digital Verification Form (it’s under the GM Tab) Digital Stats – Month to Date Digital usage 17.51% of transactions Calendar June 22nd – RMHC Dinner – Office Staff June 23rd – Best Burger Execution Shops GWOS Begin June 25th – Release Payroll Wisconsin Only June 26th – Illinois Payday Promotions & Marketing Updates – ALL Restaurants June 20th – Start Elemental HM June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others 3rd Quarter Sanitation Exams The 3rd quarter sanitation exams have been set. New on the registration form, you can pick which location, which language, and which month you would like to attend class. Classes are limited in size, please do not wait to sign up. Food Safety Exam Registration Energy Box Please download the simply check app from your app store! This will allow you to receive push notifications regarding critical equipment! Please use your store mail to login. If you have any issues please email energybox@iammcd.com . Google Play Store Apple App Store Coffee Syrups Changing Colors Please be aware that vanilla, sugar free vanilla & hazelnut syrups will be changing slightly in color (not the labels). Please ensure that all the old syrups are used first. There is a one-pager in your June Nabit Kit. Back to Basics Shake & Sundae Machine Here are some helpful links for your shake & sundae machines. Please see the attached on how to remedy a heat treat lockout. Taylor Manuals, Training Videos, Cleaning Instructions & More @mcd Page on Shake & Sundae Machines with lots of information Simplified Breakfast Please email hailey@iammcd.com if your restaurant needs the egg scrambler pictured below. Unassisted Front Counter Pick Up Do you have an unassisted front counter pick up shelving unit in your lobby? Before being placed on the shelving unit, bags should be double folded, one delivery sticker sealing the bag, and the receipt with the guests’ name facing out so it is easily seen. Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Staffing Levels 6.19.2023 Please see the attached staffing levels for June 19th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 78KB ILIA Promotions .pdf Download PDF • 73KB GWOS Promotions .pdf Download PDF • 67KB Tip 10 - Heat Treat Lockout .pdf Download PDF • 635KB Rockford Patch 06.19.23 .pdf Download PDF • 100KB Monroe Patch 06.19.23 .pdf Download PDF • 96KB Huntley Patch 06.19.23 .pdf Download PDF • 100KB Beloit Patch 06.19.23 .pdf Download PDF • 98KB Belvidere Patch 06.19.23 .pdf Download PDF • 99KB The Loop 6.20.23 - Spanish .pdf Download PDF • 319KB Previous Next

< Back AJ Christy General Manager Aj@iammcd.com

< Back The Loop 4.11.23 LGR Graduate Congratulations to our newest LGR Grad! Congratulations Kirby!! Congratulations Algonquin Congratulations to Carmen and her team at Algonquin for enduring the construction for dual lane and going 24 hours/3 days a week. Digital Experience Don’t forget that we have a knowledge video on MOP Curbside. Knowledge Videos Digital Stats – Month to Date Digital usage 25.43% of transactions Calendar April 11th – Happy 25th McD Anniversary Carrie Carpenter! April 11th – All GM Virtual Meeting (130p-230p) April 12th – Nabit Nation Webcast 130-230 or 330-430 ( register here ) April 12th – Food Safety Webcast 130-230 ( Join Here ) April 14th – Happy Birthday Riley Shine!! April 14th – Happy 9th McD Anniversary Riley Shine April 15th – AMEX Receipts Due (on the app) April 16th – Release Payroll – Wisconsin Only April 17th – ILLINOIS PAYDAY! Promotions & Marketing Updates – ALL Restaurants April 12th – Strawberry Shortcake Iron Arch All Selling April 17th – Bacon Ranch McCrispy Phase Out Begins (ends 4/30) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: April 11th – Next Generation Spatula Survey April 11th – In House Fix It Survey April 18th – Water Heater Survey Squadle Connectivity Please check your Squadle Tablets! Squadle has discontinued cellular data plan that was used as a connectivity back up. All tablets were already set to use wifi as their primary source of data, but if you are seeing connectivity issues, please email your Tech Team! Maximizing MOP & ROA Nabit Webcast There is a Nabit Nation webcast on maximizing MOP & ROA on April 19th from 3p-4p. Topics include: Elevating Operations & Technology, Geofence Basics, Customer Experience + 800# Information, National Marketing Plan & Communications Guidelines. Please click this link to register. Water Heater Survey Please complete this quick survey about your water heater by April 18th. This will help us have an updated list for the waters to try and replace them before they go out. Simply upload a photo(s) of the tag and there is an example of how it should look. Employee Appreciation Week The GM Council is proud to bring you Employee Appreciation Week April 17th -22nd! We are going to play an organization-wide BINGO Game (with 1 Restaurant Grand Prize Winner per patch) and themed dress up days for our teams! Watch for your GIANT BINGO card and instructions to be delivered to your restaurants this week! Strawberry Shortcake McFlurry The new McFlurry starts tomorrow, April 12th. Information on the build and training materials were included in the April Nabit kits that are in your restaurants. The toppings must go in the orange allergen container and use the blue handled spoon. All other McFlurry procedures are the same. The manager at-a-glance is attached if you need it. In House Fix It Survey Don’t forget to complete this short survey about fix it in your restaurant by April 11th. Cheese Trays The time has finally come. The station guides, smaller trays and training materials for tempering cheese were in the April Nabit kit. Tempering cheese will also be covered on this week’s webcast. You can begin using the new trays ASAP. Please ask your supervisor or consult the Nabit page on @mcd if you have questions. Multi-Factor Authenticator Multi-Factor Authentication (MFA) is a security feature that enhances application security by requiring the use of both something you know (your username & password) and something you have (Authenticator app on your phone) to log into applications containing restricted data. Please ensure that your managers who need to access McDonald’s websites have set up their MFA. Please see the attached directions for help. Next Generation Spatula Don’t forget to complete this single question survey for the next generation spatula by April 11th. Product Outage Please audit the products on your POS & Kiosks. If there are products active (or on outage) that are no longer available, please email your tech team to have them removed. This ensures that we can take orders quickly and accurately. Staffing Levels 4.10.2023 Please see the attached staffing levels for April 10th. If you have any questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 21KB MOCNI Promotions .docx Download DOCX • 26KB ILIA Promotions .docx Download DOCX • 22KB 2023 Staffing Level Rockford Patch 04.10.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 04.10.23 .pdf Download PDF • 115KB 2023 Staffing Level Belvidere Patch 04.10.23 .pdf Download PDF • 120KB 2023 Staffing Level Beloit Patch 04.10.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 04.10.23 .pdf Download PDF • 121KB 2023 Staffing Level Huntley Patch 04.10.23 .pdf Download PDF • 123KB Strawberry Shortcake McFlurry Manager AAG English .pdf Download PDF • 13.50MB MFA TOTP Registration Guide_Email_Apr 2020_vF .pdf Download PDF • 740KB En Espanol The Loop 4.11.23 .docx Download DOCX • 1.76MB Previous Next

< Back Kirby Hatchett General Manager kirby@iammcd.com

< Back Daniel Hawkins Scheduling Specialist

McDonald's North Main 930 W Riverside Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

McDonald's Freeport South 1710 S. West Ave Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

McDonald's Byron 105 N. Union St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

McDonald's Machesney Park 10101 N. 2nd St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

< Back The Loop 2.28.23 Daily Sales Record Congratulations to Pedro and his team at Odana for their amazing sales day on February 24th. They had $21,879.59 in sales. GREAT JOB! Community It was another busy week in our communities. Rich’s chili won best chili and a competition and Sam and her team at Mulford hosted a successful McTeacher Night. Shout Out Congratulations to Raziel at Woodstock for this awesome guest shout out on Facebook! Digital Experience Ready on Arrival is here! Congratulations to Chrysler Dr., Mulford & Milwaukee Rd on their great ROA execution shops last week. The ROA simulator is still available on Fred or this link. Digital Stats – February Month To Date Digital usage 25.94% of transactions Digital OSAT – 65% Calendar February 28th – GM Patch Calls 130p-230p March 1st – All GM/Staff meeting 9a-4p 557 E Grand Ave, Beloit, WI 53511 March 1st – Happy 29th McD Anniversary Chrissy Bogadrus March 1st – Happy 16th McD Anniversary Oscar Hernandez March 2nd – Happy Birthday Kate Eisenreich March 5th – Release Payroll Wisconsin Only March 6th – ILLINOIS PAYDAY Promotions & Marketing Updates – ALL Restaurants March 8th – Bacon Ranch McCrispy Iron Arch Start Selling **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Bacon Ranch McCrispy The new Bacon Ranch McCrispy starts on March 8th. All training materials were sent in the Nabit box. This includes the red FIFO bottles for the ranch. The sandwich will be into the new Flavors of Love pouch or box. These paper goods will be used for all limited time offer sandwiches going forward so please keep remaining stock when the promotion is over. Need more information? This link will take you to the Nabit page. The manager at a glance is attached. Breakfast OEPE This past week we finished with our Breakfast OEPE for the peak at 107 seconds. Phenomenal job as an organization finishing 35 seconds faster than last year. The following locations did not finish under 120 and have some work to do to catch up: 2504, 4231, 13650 19354, 22424, 23691, 34623 and 38131. With that being said, we also lowered our total Breakfast OEPE for the month to 130! This is 25 seconds faster than where we were at in the middle of February. We are so proud of the tremendous focus we have placed on meeting and ultimately crushing our goals together. As we make Breakfast OEPE a fabric of who we are it will become easier and easier to consistently hit these numbers. Labor is not an excuse to not hit numbers and in fact the faster we are the better our labor is. See this example: Labor for Breakfast 7-9 last week was a 23.07% while hitting 107 OEPE Labor for Breakfast 7-9 two weeks ago was a 23.66% while hitting 151 OEPE eProdction Have you run out of slots on the UHC screen. Please see the attached instructions to add more slots to the monitor. Voice Our VOICE results have been dipping the last couple of months. This is a trend that we must reverse quickly. As we improved our overall operations, we have seen a decline in our customer facing metrics. Let's put the energy and focus back into our guests. What are they telling us and how can we be better? Accuracy and Cleanliness are the organizations two biggest customer facing opportunities. Let's continue to look to put the right food in the bag with better managed shifts. We would recommend using some FRED training such as order accuracy videos to subsidize your teams training. Fish Fridays Lent is upon us. While we do not have any fish specials, we need to ensure that we are ready for a higher product movement for fish, especially on Fridays. Here are some things to check for the Lenten season. Vats are programmed, enough UHC Slots, baskets in good shape, have enough trays and wire racks, Double Filet-o-Fish on all kiosks, and eProduction settings correct? National Equipment Standards Survey McDonald’s is changing their restaurant and equipment standards in 2024 for CO2 Detector systems and adding the need for automatic/no touch paper towel dispensers and faucets. Please complete the CO2 & Sink Survey by March 14th. New Apparel Store Is Live Iron Arch Apparel Store (click this live link) We have many new updates: - You can order anytime you like. - Orders can now be shipped to your house or an in-store pick-up option. - New apparel items - Women's or Men's sizes - You have the choice of an Iron Arch or Bucciferro Family McDonald’s Logo Please let us know if we missed anything, We hope you enjoy it! Last Call - In-Person Leadership Transitions Last call for the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com by March 7th if you have any students. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. $6 McNuggets – GWOS & #32257 ONLY Please be prepared to sell more nuggets. $6 nuggets start March 6th and end March 26th (#32257) and April 2nd (GWOS). Ensure that you are ready with baskets, trays, sauces, boxes and increase your trays on eProdution if needed. Staffing Levels – 2.28.2023 Please see the attached staffing levels as of February 28th. If you have questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB Boil Out Schedule .docx Download DOCX • 15KB Bacon Ranch McCrispy Chicken AAG for Manager_English .pdf Download PDF • 6.66MB eProduction Extra Items UHC Screen .docx Download DOCX • 499KB 2023 Staffing Level Monroe Patch 02.28.23 .pdf Download PDF • 117KB 2023 Staffing Level Rockford Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 02.28.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 02.28.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 02.28.23 .pdf Download PDF • 121KB En Espanol 2.28.23 .docx Download DOCX • 1.85MB Previous Next