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< Back Victoria Hickman General Manager victoria@iammcd.com

< Back The Loop 5.16.23 Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations : Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator : Virtual orientation version 1 ready for implementation for website by May 31st. Training : Create an interactive Shift Leadership Roadmap by June 1st. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by May 31st. Digital Experience Digital Stats – Month to Date Digital usage 25.77% of transactions Calendar May 18th – OTP1+ Training @ #16372 9a-2p May 19th – MOCNI Best Burger Execution Shops Begin May 21st - Release Payroll – ILLINOIS May 22nd – Wisconsin PAYDAY! Promotions & Marketing Updates – ALL Restaurants May 16th- Start BOGO $1 Rest of Day Deal (GWOS & MOCNI) May 16th – Start 2 for $6 Rest of Day Deal (#32257 Only) May 16th – Start Oreo Frappe **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: May 17th – GM Council Survey AMEX As you can see, we are having trouble with the app and keeping our already uploaded receipts available. We have recently found out that you are unable to upload receipts when the charge is pending, it will not stay attached. Going forward please keep your receipts for 60 days, upload them after they have been cleared, and reminder emails will be sent on Thursday - on what is missing. Please have all your receipts uploaded by the 15 of every month. Best Burger We now have 22 restaurants on Best Burger! Please utilize the attached execution shop to ensure that your restaurant is continuing to maintain the key points of Best Burger after your deployment day. Daily Grill Cleaning It is now more important than ever to correctly clean the grill daily. In addition to correctly cleaning the grill, it is important to steam clean the grill every 15-30 minutes to keep it performing throughout the day. Scan the QR Code for a short daily grill cleaning video. Reminder - Shake Machine Cleaning Taylor Midwest and Taylor Wisconsin will be contacting your restaurants to set up the brush butler schedule. These will be on a 28-day cycle and will take place in the morning. If you have any questions about this program, please let your leadership know. Please note you will still be responsible for the opening and closing procedures of the shake machine and making sure the machine is ready for cleaning. 2023 Graduating Class We would like to celebrate our 2023 graduates! Whether it be from high school or college. Please email Hailey ( hailey@iammcd.com ) a list with all your graduating team members by Friday May 19th at Please include: *First name *Last name *If they are graduating high school or college NABIT Webcast – Save the Date The next NABIT webcast will be on June 7th. The topics include Cheesy Jalapeno Bacon QPC, 100 Days of Summer, Crew Account Access, Digital/Delivery/DT, Bakery News, B2B shake/sundae and the June Birthday Meal. Registration Link Paid Time Off (PTO) Benefits for Crew We’ve updated our PTO Benefits for Crew and Crew Trainers. Effective June 1, 2023, our crew no longer have a waiting period to use their accrued PTO hours. This means that all Iron Arch McDonald's employees can utilize their Paid Time Off as soon as they accrue it. To use your accrued PTO, you simply need to check the amount of accrued PTO you have in your bank through your Paycor app. (Paycor account not set up? See the attached instruction sheet). Go to our website at team.iammcd.com and fill out the PTO Request form under the Employee Forms button. It's that easy! Toast Information Your restaurant will receive three pieces of information for the grill areas. Instructions will be included. Please utilize them when they are received. BINGO Drawing Due to the lack of Bingo card entries, the decision was made to draw 1 winner per market. Congratulations to: GM Robert Boyd's Team at Highway 75 GM Icela Sanchez's Team at Marengo Congratulations on all your hard work and for completing so many Employee Appreciation Week Bingo challenges! Iron Arch Energy Box Webcast Please save the date and attend the Energy Box webcast on June 13th from 2-230pm. This meeting is for all GMs during the GM meeting. Link for the virtual meeting is on the Iron Arch calendar. First Cup Fill Please do not post this first cup fill guide in your restaurant. If you have already posted it, please remove it. Wet Wipe Station Do you have a wet wipe station? Is it missing the black nozzle? If yes, please email amyo@iammcd.com so one can be sent to your restaurant. Apparel Store The apparel store has some new offerings. Apparel Store Staffing Levels 5.15.2023 Please see the attached staffing levels for May 15th. If you have any questions, please ask your Operations Supervisor. ILIA Promotions .docx Download DOCX • 22KB GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 25KB Best Burger execution shop final 1.12.23 .pdf Download PDF • 83KB Paycor Instructions - Spanish .pdf Download PDF • 122KB Paycor Instructions - English .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 05.15.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 05.15.23 .pdf Download PDF • 123KB 2023 Staffing Level Huntley Patch 05.15.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 05.15.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 05.15.23 .pdf Download PDF • 120KB 2023 Staffing Level Monroe Patch 05.15.23 .pdf Download PDF • 115KB En Espanol The Loop 5.16.23 .docx Download DOCX • 1.24MB Previous Next

< Back The Loop 5.23.23 Lacing Up for RMHC Big Shout out to the Madison patch GM’s and Waunakee team for making our "Lacing Up for RMHC” McCare night a huge success! We teamed up with 𝗪𝗮𝘂𝗻𝗮𝗸𝗲𝗲 𝗠𝗶𝗱𝗱𝗹𝗲 𝗦𝗰𝗵𝗼𝗼𝗹 𝗧𝗿𝗮𝗰𝗸 𝗮𝗻𝗱 𝗙𝗶𝗲𝗹𝗱 𝗧𝗲𝗮𝗺 for our first event together, and their volunteer efforts to support RMHC were outstanding! Thank you for making this event yet another significant impact on our community. Car Show Thank you to the Car Show Committee and Matt and his team at Rockton Rd for a record-breaking night. Sales Milestones Congratulations to Danielle and her team at Classic on reaching $3.5 million. Congratulations to Chelsea and her team at Beloit on reaching $2.5 million. Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by May 31st. Digital Experience Did you know that there is an entire section in Campus for digital learning? It’s right on the home page. Digital Stats – Month to Date Digital usage 25.68% of transactions Calendar May 24th - Shoebox for Soldiers McCare Night @ Dempster May 25th – Happy Birthday Amy Scott! May 26th – Happy Birthday Chris Kline! May 28th – Release Payroll WISCONSIN ONLY May 29th – Happy Memorial Day! May 29th – ILLINOIS PAYDAY! May 30th – Clean Up Employee Rosters Promotions & Marketing Updates – ALL Restaurants May 23rd – Start Little Mermaid HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: Bacon Ranch McCrispy The Bacon Ranch McCrispy will be removed from the POS on May 29th. Please ensure that all POP is removed, extra bags of ranch are counted and wasted, and the flavors to love boxes are put away until they are used for the new sandwich in June. Airgas Cylinders Does your restaurant have more than two back up cylinders? Each restaurant should have two full back up cylinders. The next time your restaurant needs a full cylinder, call 800-772-8144 and tell them how many empty cylinders need to be picked up and how many full cylinders need to be delivered. They will only pick up when making a delivery for a full cylinder. The cylinders must be visible and all in one spot where they typically would drop off. If you have any questions, please email riley@iammcd.com . Iron Arch In-Person Leadership Transitions We are excited to announce the next in-person LT class will be July 19th 9a-6p and July 20th 9a-5p. Learners must have the Shift Leadership Curriculum completed to 93% to attend. Email amyo@iammcd.com to register a learner. Running Great Restaurants As we continue McDonald’s and self-graded RGR visits, please utilize the attached RGR form to achieve, and then maintain, RGR standards. The form covers food safety, cleanliness, service, quality & shift leadership. June Sanitation Exams The exams in June will be on June 19th from 8a-2p in Madison and June 20th from 130p-4p in Rockford. If you want a learner for the exam, they must be signed up by June 6th. Learners will need to have completed 100% of the training and taken the online practice exam by June 16th to take the exam. All learners who do not complete the training prior to the exam will not be able to attend, must sign up again, and documentation will be given. NABIT Kits New NABIT kits will arrive in your restaurants on or around June 2nd. Please be aware that smallares and training materials for the Cheesy Jalapeno Bacon QPC will be induced. DO NOT misplace this box. NABIT Webcast – Save the Date The next NABIT webcast will be on June 7th. The topics include Cheesy Jalapeno Bacon QPC, 100 Days of Summer, Crew Account Access, Digital/Delivery/DT, Bakery News, B2B shake/sundae and the June Birthday Meal. Registration Link Tempering/Thaw Stickers Every item that is thawed or tempered should have two stickers. The secondary life sticker and a sticker when the product can start to be used. Please ensure that your freshness labeling system is ready to go. Items include buns, all breakfast pull items, cheese, sauces pouches, and bakery. Iron Arch Energy Box Webcast Please save the date and attend the Energy Box webcast on June 13th from 2-230pm. This meeting is for all GMs during the GM meeting. Link for the virtual meeting is on the Iron Arch calendar. Iron Arch Apparel Store New hats and t-shirts are available in the Apparel Store Grimace Birthday Meal Coming June 12th, the Grimace Birthday Meal. Complete details in the next Loop and on the June 7th NABIT Webcast and training materials in the June 2nd kit. GWOS Promotions .docx Download DOCX • 20KB ILIA Promotions .docx Download DOCX • 22KB MOCNI Promotions .docx Download DOCX • 24KB Spanish RGRV 2023 Running Great Restaurants Visit Form Final .pdf Download PDF • 449KB En Espanol The Loop 5.23.23 .docx Download DOCX • 2.94MB 2023 Running Great Restaurants Visit Form Final .pdf Download PDF • 608KB Previous Next

< Back Vincent Mosby General Manager In Training

< Back Insurance Benefits For Crew: After 1 year of employment, health Insurance is offered through Blue Cross Blue Shield for employees working a minimum average of 30 hours per week. Managers are eligible for insurance coverage immediately upon becoming a manager. Open Enrollment is held once per year – usually in November/December for January enrollment. Insurance enrollment is NOT offered at any other time of the year UNLESS employee becomes newly eligible, i.e., their one-year anniversary, a newly promoted or newly hired manager, or the employee loses their current health care coverage. It is recommended to visit www.healthcare.gov Please review the following doccuments and fill our our insraunce inquiry form if you would like more information! Any insurance coverage inquires must be submitted through the Iron Arch website form, “Insurance Coverage Request”. Previous Next

< Back Icela Sanchez General Manager icela@iammcd.com

Groceries! No problem, download tap check today! < Back Daily Pay Through TapCheck ¡Pago diario disponible a través de TapCheck! ¡Con Daily Pay a través de TapCheck, los empleados mayores de 18 años pueden acceder al pago de hasta el 70% del valor de sus horas registradas inmediatamente después de fichar la salida! Por una pequeña tarifa ($2.99 por transferencia inmediata; $1.99 por transferencia al día siguiente), a los empleados mayores de 18 años se les puede pagar hasta el 70 % del valor de sus horas registradas. Acceda a recursos en línea para aprender sobre salud financiera, como elaboración de presupuestos, efectos del interés compuesto, asesoramiento sobre deudas, ahorro para compras grandes (vivienda, automóvil, educación, jubilación) Tenga en cuenta que las horas informadas a través de los formularios de variaciones de nómina no están disponibles para su uso a través de TapCheck. Download and register today! Previous Next

< Back The Loop 10.3.23 The Loop 10.3.2023 .docx Download DOCX • 46KB En Espanol The Loop 10.3.23 .docx Download DOCX • 637KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Preshift Checklist .pdf Download PDF • 42KB 2024 pace standings .xlsx Download XLSX • 14KB GWOS October Incentive .pdf Download PDF • 365KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison-Invincible District 10.02.23 .pdf Download PDF • 126KB 2023 Staffing Level Huntley-Neo District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford-Riveters District 10.02.23 .pdf Download PDF • 124KB Previous Next

< Back Maria Zavala Hiring Coordinator mariaz@iammcd.com

Virtual Orientation Hello and welcome to Bucciferro Family McDonald's. Please take a moment and watch the video above. It highlights key information about your employment with us. If you have any issues with the video please reach out to hiring@iammcd.com .

< Back The Loop 3.13.23 Breakfast OEPE Update Another week of amazing results when it comes to our Breakfast OEPE. As we put our entire organization efforts around one goal we have achieved and are achieving some amazing things. Our average for this past week was 103 seconds and an improvement of 44 seconds vs last year. Month to date we are at 104 seconds! This has helped us improve so many other things along the way and we wanted to make sure you were aware. This past week's results areas of improvement include-Total peak results: OEPE decreasing by 18 seconds, R2P decreasing by 14 seconds, KVS decreasing by 6 seconds. All of which help our Big 6 results. Also, labor continues to improve in the morning even as we add people on. We will continue to focus on Breakfast OEPE as we make it like tying our shoes where we just know how. Please share with me, if possible, things that have helped you and your teams achieve this lofty goal. Is it a scoreboard that you are updating daily? Is it a messaging system between you and your management team? Is it new routines for your morning staff? There are plenty of things we have done and I would love to hear from you. This past week we had several restaurants that were not yet to our goal to include: 22424, 32257, 17850, 2504, 4231 and 3488. Please consider what we need to focus on this week to help our team all succeed together. Soon we will be switching our Wildly Important Goal to VOICE. This will have a big impact on our organization by keying in on several things and we are excited to move the needle in the same fashion we did with Breakfast OEPE. Be on the lookout for next steps there and what the expectations will be starting April 1st. In the meantime, let's button up those few remaining road bumps for Breakfast OEPE so we all can rise together. Hamburger University Graduation Congratulations to Dori & Heather on their recent graduation from Hamburger University! OTP 3 Graduation Congratulations to Jared on completing OTP3 training in Oakbrook and passing the test with flying colors. He is now one of only 4 people in the organization to hold that certification. Community This year's theme was Fire and Ice! Michael, Keresa, Danelle, and Rich had a blast serving up Shamrock Shake Shots and Chicken Nuggets with Mcdonald's Hot Mustard to accompany the theme. We had over 400 hundred people come by our booth and reconnected with several local businesses. Thank you for everyone's help in making another community event successful. Guest Shout Outs Here is a guest shout out for Jesus at Monroe. Jesus at Monroe WI Mc Donald's has a wonderful customer service attitude. He is always bubbly, smiling, says good morning , thanks us and bids us a good day. He is one of very few that work the 1st window in the drive through that don’t give you the impression like you are bothering them. I only know if you are having a bad day and you go through Mc D's drive through when Jesus is at the 1st window, his upbeat and jolly disposition just brightens the day, and you are unable to even recall why your day was bad when pulling in!! I did not get the Mgr. name that was at the pickup window, but she greets us the same as Jesus. Here is a guest shout out for some employees at Verona Rd. I visit the McDonalds on Verona Road every morning on my way to work. The employees are so friendly and brighten my morning - Jayme, Leslie, Erika, Paula - they each make me feel so welcome and start my day off on the right foot. Digital Experience – Best Bet Still having some opportunities with ready on arrival? Here are some training videos that may help you and your team. All videos are on @mcd on the Ready on Arrival NABIT page. Curbside & Table Service Drive Thru Front Counter Digital Stats – March Month To Date Digital Usage - 25.06% of transactions Calendar March 15th – AMEX Receipts Due March 15th – Happy 15th McD Anniversary Tiffany Waldron March 17th – Happy St. Patrick’s Day March 19th – Release Payroll Wisconsin Only March 20th – ILLINOIS PAYDAY! March 21st – Madison Sanitation - English Promotions & Marketing Updates – ALL Restaurants March 12th – Last Day Famous Meal March 13th – Last Day Harper Collins HM March 14th – Start Karma’s World HM March 20th – Shamrock Phase Out Begins (Ends 4/2) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Team-as we look at results it is not our intent to upset anyone when looking at where our rankings are. It is the intent to draw awareness as we look to improve in these areas. If we do not know where we stand, how do we know what we need to do? Someone will always be last. Our mission is to make sure that whoever is in last has the tools, resources, and motivation to drive results forward. We appreciate all you and your teams efforts on all fronts, it doesn't go unnoticed! Who’s On Bottom – Month To Date Listening Survey This year’s listening survey starts tomorrow (15th). Please ensure that the posters are up for easy access to the survey. Utilize the employee roster that was printed for you restaurant to track completion, don’t forget to add new hires, and don’t forget to complete it yourself. This survey is a great way for our team (managers and crew) to let their voices be heard. Please ask the office or your operations supervisor if you have questions. EPB2B Experienced A Problem Bottom Two Boxes Trying to understand how EPB2B is measured? Please see the attached guide that is being used to help explain it a bit better. This may lead to a few more questions but work with your supervisor to help work through this. VOICE and EPB2B are a great way to measure our success through our guests’ eyes. Let's make sure we know what the numbers are telling us so we may continue to improve not just our operational results but what the guests’ expectations are. image.png Sanitation Class Please complete the Food Safety Class Exam Registration form if you have someone to attend the March 21st Sanitation Exam in Madison. There will be no Rockford class in March. The next English class in Madison will not be until May, so do not wait too long. Great news, there will be a Spanish only sanitation exam on Tuesday April 11th in Madison (Rockford will have an English exam on April 11th). March 21st – Madison – English April 11th – Rockford – English/Madison – Spanish May 16th – Rockford & Madison – English GM Meeting Feedback How was that GM meeting? Guest speakers, results, prizes, and so much more. We are always looking for feedback to make these events even better. Please complete the Speaker/Meeting Survey and let us know what you thought and how these events can be better. 10:1 Patty Placement & Pulling Just a reminder that the procedure changed for pulling 10:1 patties off the grill. They are now pulled off and stacked in two groups of 3. This new procedure should already be started, if not, please start ASAP. Loomis Safe Access Please ensure your location does not have any obstructions in front of the safe. This will give Loomis easy access to the smart safe. If you have a manual drop in the safe you will need a hand written deposit slip made out to ensure the money gets credited to your location. The driver will not automatically pick up any manual drops you will have to make sure when he opens the safe to give those manual deposits with the deposit slip to the driver. Auto Greeter Please look at the attached new guide McDonald’s would like us to implement for our auto greeters. Please complete the steps by March 21st to ensure we are meeting the requirements. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Staffing Levels – 3.13.2023 Please see the attached staffing levels as of March 13th. If you have questions, please ask your Operations Supervisor. Loyalty Auto Greeter .pdf Download PDF • 177KB EPB2B Field Resource .pdf Download PDF • 340KB MOCNI Promotions .pdf Download PDF • 75KB ILIA Promotions .pdf Download PDF • 70KB GWOS Promotions .pdf Download PDF • 66KB 2023 Staffing Level Rockford Patch 03.13.23 .pdf Download PDF • 100KB 2023 Staffing Level Beloit Patch 03.13.23 .pdf Download PDF • 98KB 2023 Staffing Level Madison Patch 03.13.23 .pdf Download PDF • 120KB 2023 Staffing Level Monroe Patch 03.13.23 .pdf Download PDF • 98KB 2023 Staffing Level Huntley Patch 03.13.23 .pdf Download PDF • 100KB 2023 Staffing Level Belvidere Patch 03.13.23 .pdf Download PDF • 99KB Espanol 03.14.2023 The Loop .docx Download DOCX • 1.02MB Previous Next

Beneficios del Arco de Hierro Hay muchos beneficios de trabajar para Iron Arch McDonald's que nuestros empleados experimentan de inmediato, como: ​ Salarios iniciales competitivos (según disponibilidad y experiencia) Comidas gratis y con descuento Ser parte de un equipo increíble Horarios flexibles según tus necesidades Eche un vistazo a los enlaces a continuación para obtener más información sobre algunos de los otros beneficios más sustanciales que Oferta de McDonald's de Arco de Hierro. Para obtener detalles adicionales sobre sus beneficios y elegibilidad, consulte su Manual del empleado. Arcos a la oportunidad Leer más Salarios competitivos Leer más Pago diario a través de TapCheck Leer más Horario flexible Leer más ¡Comidas gratis y con descuento! Leer más Oportunidades de crecimiento Leer más Seguro de salud Leer más Permiso de ausencia (LOA) Leer más McDPerks Leer más Tiempo libre pagado (PTO) Leer más

Iron Arch Benefits There are many benefits of working for Iron Arch McDonald’s that our employees experience right away, such as: Competitive starting wages (based on availability and experience) Free and discounted meals Being part of an awesome team Flexible schedules based on your needs Take a look at the links below to learn more about some of the other, more substantial benefits that Iron Arch McDonald’s offer. For additional details about your benefits and eligibility, please refer to your Employee Handbook. Ver beneficios en español Growth Opportunities Looking to advance your career? Join us! Read More Daily Pay Through TapCheck Groceries! No problem, download tap check today! Read More Free and Discounted Meals! Check out our Free and Discounted Meal policy! Read More McDPerks Get tons of discounts from different merchants including Verizon, T-Mobile, eBay, Apple and more! Read More Competitive Wages Join our team! We have competitive wages and many awesome benefits! Read More Paid Time Off (PTO) Earn PTO as you work! Read about our PTO policy! Read More Archways to Opportunity A program that offers many different opportunities for our employees to continue their education. Read More Flexible Schedule We've got your back with our flexible schedules! Plus view your schedule on our altametrics app! Read More Leave of Absence (LOA) Heading to college? Need a break? Submit a LOA! Read More Insurance Benefits Check out our insurance policy! Read More