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Iron Arch Benefits There are many benefits of working for Iron Arch McDonald’s that our employees experience right away, such as: Competitive starting wages (based on availability and experience) Free and discounted meals Being part of an awesome team Flexible schedules based on your needs Take a look at the links below to learn more about some of the other, more substantial benefits that Iron Arch McDonald’s offer. For additional details about your benefits and eligibility, please refer to your Employee Handbook. Ver beneficios en español Growth Opportunities Looking to advance your career? Join us! Read More Daily Pay Through TapCheck Groceries! No problem, download tap check today! Read More Free and Discounted Meals! Check out our Free and Discounted Meal policy! Read More McDPerks Get tons of discounts from different merchants including Verizon, T-Mobile, eBay, Apple and more! Read More Competitive Wages Join our team! We have competitive wages and many awesome benefits! Read More Paid Time Off (PTO) Earn PTO as you work! Read about our PTO policy! Read More Archways to Opportunity A program that offers many different opportunities for our employees to continue their education. Read More Flexible Schedule We've got your back with our flexible schedules! Plus view your schedule on our altametrics app! Read More Leave of Absence (LOA) Heading to college? Need a break? Submit a LOA! Read More Insurance Benefits Check out our insurance policy! Read More

< Back The Loop 6.20.23 Operations: Enhance the guest experience during breakfast by August 1st as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Committees have been formed and are being finalized with Ops supervisor. This will be announced at the GM Meeting. Operations Coordinator: VOT Version 1 to be ready for implantation for website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: All HR playbooks to be updated and distilled into HR Master Policy Book by August 15th. Digital Experience Have your new team members been verified using the Digital Verification? If not, now is a great time to get them up to speed. Digital Verification Form (it’s under the GM Tab) Digital Stats – Month to Date Digital usage 17.51% of transactions Calendar June 22nd – RMHC Dinner – Office Staff June 23rd – Best Burger Execution Shops GWOS Begin June 25th – Release Payroll Wisconsin Only June 26th – Illinois Payday Promotions & Marketing Updates – ALL Restaurants June 20th – Start Elemental HM June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others 3rd Quarter Sanitation Exams The 3rd quarter sanitation exams have been set. New on the registration form, you can pick which location, which language, and which month you would like to attend class. Classes are limited in size, please do not wait to sign up. Food Safety Exam Registration Energy Box Please download the simply check app from your app store! This will allow you to receive push notifications regarding critical equipment! Please use your store mail to login. If you have any issues please email energybox@iammcd.com . Google Play Store Apple App Store Coffee Syrups Changing Colors Please be aware that vanilla, sugar free vanilla & hazelnut syrups will be changing slightly in color (not the labels). Please ensure that all the old syrups are used first. There is a one-pager in your June Nabit Kit. Back to Basics Shake & Sundae Machine Here are some helpful links for your shake & sundae machines. Please see the attached on how to remedy a heat treat lockout. Taylor Manuals, Training Videos, Cleaning Instructions & More @mcd Page on Shake & Sundae Machines with lots of information Simplified Breakfast Please email hailey@iammcd.com if your restaurant needs the egg scrambler pictured below. Unassisted Front Counter Pick Up Do you have an unassisted front counter pick up shelving unit in your lobby? Before being placed on the shelving unit, bags should be double folded, one delivery sticker sealing the bag, and the receipt with the guests’ name facing out so it is easily seen. Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Staffing Levels 6.19.2023 Please see the attached staffing levels for June 19th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 78KB ILIA Promotions .pdf Download PDF • 73KB GWOS Promotions .pdf Download PDF • 67KB Tip 10 - Heat Treat Lockout .pdf Download PDF • 635KB Rockford Patch 06.19.23 .pdf Download PDF • 100KB Monroe Patch 06.19.23 .pdf Download PDF • 96KB Huntley Patch 06.19.23 .pdf Download PDF • 100KB Beloit Patch 06.19.23 .pdf Download PDF • 98KB Belvidere Patch 06.19.23 .pdf Download PDF • 99KB The Loop 6.20.23 - Spanish .pdf Download PDF • 319KB Previous Next

MEET WITH LEADERSHIP Human Resources Please use these links to schedule a meeting with our leadership team. VP of Operations-Eric Director - Nick Schneider Director - Michael Peschel Director - Amy Scott Director - Chris Baxter Tech Manager - Adam Tech Coordinator - Jared FixIt Manager- Miguel Accounts Manager - Gianna Tech Coordinator - Braulio Public Relations- Rich Tech Coordinator - Juan PACE Supervisor- Tom Operation Coordinator- Riley GMs and All Staff

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Earn PTO as you work! Read about our PTO policy! < Back Paid Time Off (PTO) Todos los empleados comienzan a ganar PTO inmediatamente en función de la cantidad de horas que trabajan en cada período de pago. La tripulación puede comenzar a usar el PTO acumulado después de 6 meses de empleo. Los gerentes de turno, de departamento y generales ganan PTO a una tasa de acumulación más alta y pueden comenzar a usar PTO de inmediato. ¿Quieres tomarte un tiempo libre? ¡Envíe algunos PTO aquí! Previous Next

< Back Nick Schneider Director of People Development nick@iammcd.com

< Back The Loop 6.06.23 Congratulations to Brianna and her team at Monroe who are now operating 24 hours a day, Thursdays, Fridays, & Saturdays. WIGS Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Draft is completed! Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by June 2nd. Digital Experience Guests having difficulty getting their deals to work? The first thing we should ask them to do is disconnect from the McDonald’s Free WiFi. If they are on the WiFi, they have to have already agreed to terms to get the app to work correctly. Agreeing to terms sometimes requires the guest to go to a web page and then the agree button will show up in their browser. Digital Stats – Month to Date Digital usage 25.40% of transactions Calendar June 7th – NABIT Webcast 130-230 or 330-430 (Register Here) June 8th – Happy 17th McD Anniversary Jolynn Woolner! June 9th – Happy Birthday Oscar Hernandez! June 11th – Release Payroll Wisconsin Only June 12th – Illinois Payday! June 12th – Madison Patch RMHC Dinner June 13th – Iron Arch Energy Box Webcast 2-230 Promotions & Marketing Updates – ALL Restaurants June 12th – Last Day 2 for $6 Deal June 12th – Start Grimace Birthday Meal **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS - All Others Action Items This Week: June 13th – Towel Bucket Station Guide (email tiffany@iammcd.com ) Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Towel Bucket Station Guide Does your restaurant have a half-sized towel bucket station guide? If not, or yours is in poor condition, please email tiffany@iammcd.com by June 13th and ask for a new one. Best Burger Congratulations, all 33 restaurants are now on Best Burger. Continue working with your teams on prep, produce, eProduction, accuracy, and quality. Remember, if it says only ketchup and only mustard a plain patty must be placed on the sandwich. Squadle Checklists If you are seeing items like restrooms (gas station restaurants only) and play places on your squadle tablets for cleaning, travel paths etc… please contact squadle to have them remove it from your lists. This should help our team save time and build efficiency. Outside Digital Menu Boards We have been seeing a couple Outdoor Digital Menu Boards that have been starting to discolor because of the sun. Please take the time to check on your own Outdoor Digital Menu Boards and submit a ticket to Tech if you see your DMBs are starting to discolor. Product Outage Audit Please do a POS audit to ensure that your registers only have current products. Email tech with your list of items to remove. Take some time to look at LTO items (i.e., Shortcake McFlurry, all Shamrock) Save the Date Please save the date for the next combined GWOS/ILIA General Manager webcast. The webcast is June 20th at 2pm. Details will be provided when we can. Voice Results Please see the attached May 17th – 31st voice results. The Huntley Patch turned it on, and team members received a total of $288. Rockford finished at $215. A total of $1,012 was given and over $3,000 was still on the table. Staffing Levels 6.5.2023 Please see the attached staffing levels for June 5th. If you have any questions, ask your supervisor. GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 25KB ILIA Promotions .docx Download DOCX • 22KB Voice 6.5.23 .xlsx Download XLSX • 20KB 2023 Staffing Level Belvidere Patch 06.05.23 .pdf Download PDF • 120KB 2023 Staffing Level Rockford Patch 06.05.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 06.05.23 .pdf Download PDF • 117KB 2023 Staffing Level Madison Patch 06.05.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 06.05.23 .pdf Download PDF • 121KB 2023 Staffing Level Huntley Patch 06.05.23 .pdf Download PDF • 123KB En Espanol The Loop 6.6.23 .docx Download DOCX • 1.44MB Previous Next

< Back Tracy Klein General Manager tracyk@iammcd.com

< Back The Loop 4.18.23 Operations : 85% OSAT from 7am – 9am with 3 surveys/restaurant completed a day by May 31st. Technology : Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It : Have 90% trained in restaurant fix it team by July 1st. Public Relations : Ownership of community events back to restaurant leadership by July 1st. Operations Coordinato r: Virtual orientation version 1 ready for implementation for website by May 1st. Training : Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained on employee relations by May 31st. Digital Experience Restaurants will be receiving a ROA/MOP troubleshooting guide later this week. Please utilize this guide to help your guests with any ordering issues they may have. Restaurants will receive two, one for DT and one for front. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar April 18th – Best Burger Taste & Train @ Odana (Beloit, Belvidere & Rockford 1pm/Madison & Monroe 3pm) April 19th – NABIT ROA Webcast 3p-4p ( Register Here ) April 22nd – Happy Birthday Isabel Simon, Tonya Rykowski & Miguel Palomares! April 23rd – Release Payroll – Illinois Only April 24th – WISCONSIN PAYDAY! Promotions & Marketing Updates – ALL Restaurants April 17th – Bacon Ranch McCrispy Phase Out Begins (ends 4/30) April 24th – Last Day Masked Singer HM April 25th – Start Guardians of the Galaxy HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: April 18th – Water Heater Survey April 25th – G M Community Interest Survey Operations WIG Update – From the desks of the Operations Managers As you may have seen WIG readiness & execution shops have been taking place throughout the organization. Week 5 starts next week and Nick & Mike will begin conducting execution shops. Restaurants that have less than 10 responses will be targeted first and then other lower performers. Reminder, if we execute at a high level and ask every customer from 7-9 it increases our chances of improving with more detailed tactics. How is Iron Arch doing so far? Week 1 = 74.5% (0.76 surveys per restaurant per day) Week 2 = 77.1% (0.87 surveys per rest/day) Let's continue to stay laser focused on our WIG. 85% VOICE 7-9 with getting 3 surveys per day. Execution = Results. Water Heater Survey Don’t forget to complete this quick survey about your water heater by April 18th. Henny Penny Fryers For those of you with Henny Penny fryers, your McCrispy settings may be incorrect. To ensure that food safety is 100%, please see the attached directions to check and change the McCrispy settings if needed. Please ask your Operations Supervisor if you have questions. AMEX Expectations Please see the attached document that contains the expectations for AMEX cardholders. All receipts must have the restaurant number that the purchase was for. Please ensure that the photo you submit is clear. Beginning now, please keep your paper receipts or photos for 60 days to ensure that we are ready if a receipt does not show up after the upload. Remember, all AMEX receipts are due by the 15th of the month. Mac Sauce Cup Event Our digital guests will have the opportunity to add Big Mac sauce in cups to their orders. Beginning on April 27th, digital guests can add up to 5 sauce cups to their orders. These cases will be arriving the week of April 17th, DO NOT OPEN until April 25th. Again, we DO NOT SELL until April 27th. Please see the NABIT website or your April NABIT training kit for additional information. BINGO!! Bingo has begun, have you checked off a square? Get the word out to your teams, build excitement, and get a BINGO!! Tempering Cheese By now, your restaurant should be utilizing the small pans for tempering cheese. Each pan holds 4 stacks of 20 cheese slices so 1 sleeve fits in 2 small pans. The yellow and green tempering stickers should also be in use. If you need help with placing these, please ask your Operations Supervisor. Additional information is available on the NABIT website or in your April NABIT training kit. General Manager Community Event Interest As our footprint has expanded and our communities become more involved, we need help for our events. Please complete the General Manager Community Interest survey by April 25th. Our goal in this survey is to get honest feedback on your thoughts and interest in participating/hosting community events in and outside of the restaurant. Several of you have expressed interest in participating more; we want to make that happen! Food Safety Webcast Did you have a chance to attend the Food Safety webcast last week? It was full of useful information. Please see the attached documents about EcoSure visits and a food safety travel path. If you have any questions, please ask your Operations Supervisor. Staffing Levels 4.17.2023 Hiring season is upon us. It’s time to prepare for summer. Please see the attached staffing levels for April 17th. If you have any questions, please ask your Operations Supervisor. American Express expectations .docx Download DOCX • 96KB Henny Penny LOV Fryers - McCrispy USA .pdf Download PDF • 249KB preshift .docx Download DOCX • 18KB GWOS ILIA Food Safety Call .pdf Download PDF • 940KB GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 24KB ILIA Promotions .docx Download DOCX • 21KB 2023 Staffing Level Rockford Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison Patch 04.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 04.18.23 .pdf Download PDF • 115KB 2023 Staffing Level Belvidere Patch 04.17.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 04.17.23 .pdf Download PDF • 121KB En Espanol The Loop 4.18.23 .docx Download DOCX • 442KB Previous Next

< Back Growth Opportunities Training Program With every step of higher training earns our employees more money. Encourage your qualified team members to talk with you or their General Manager to develop a plan to achieve the professional goals and monetary goals they seek. There is always room to grow! Previous Next

< Back The Loop 10.24.23 The Loop 10.24.23 .docx Download DOCX • 1.82MB En Espanol The Loop 10.24.23 .docx Download DOCX • 1.80MB QR Code Checklist User Guide.MCD.Spanish .docx Download DOCX • 1.62MB QR Code Checklist User Guide.MCD.English .docx Download DOCX • 1.65MB SLIPSAFE ONE PAGER 2023 .pdf Download PDF • 1.92MB 2023 Staffing Level Huntley-Neo District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Rockford-Riveters District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.23.23 .pdf Download PDF • 127KB 2023 Staffing Level Beloit- Octagon District 10.23.23 .pdf Download PDF • 125KB GWOS Incentive Results .xlsx Download XLSX • 10KB IAM Halloween Flyer .pdf Download PDF • 42KB Previous Next

< Back Tiffany Barrera Payroll Administrator tiffany@iammcd.com

< Back Maria Zavala Hiring Coordinator mariaz@iammcd.com

< Back Tom Hash PACE & Development Consultant tom@iammcd.com