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< Back Chris Baxter Director of Systems & Analytics chris@iammcd.com

< Back Alma Salcedo PACE & Development Consultant Alma@iammcd.com

< Back The Loop 9.26.23 The Loop 9.26.23 .docx Download DOCX • 2.05MB En Espanol The Loop 9.26.23 .docx Download DOCX • 2.02MB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level District 4 09.25.23 .pdf Download PDF • 123KB 2023 Staffing Level District 2 09.25.23 .pdf Download PDF • 125KB 2023 Staffing Level District 1 09.25.23 .pdf Download PDF • 123KB 2023 Staffing Level District 3 09.25.23 .pdf Download PDF • 123KB Previous Next

< Back Competitive Wages We want you! New hires will automatically receive a 50¢/hour Loyalty raise after 60 days (unless they are at the maximum wage for their position). Bi-annual performance reviews. All team members receive a performance review every 6 months – and, based on their performance over the preceding 6 months, most will receive a raise. Training raises. Beyond training for their position as a crew member, Iron Arch continues to offer our employees opportunities to train for advancement in their career and that training is always accompanied by raises for completion of each step. After becoming a successful crew member, employees can train to become a Crew Trainer with each of the three modules earning an additional .25/hour raise. Once our crew members turn 18, they can start the path to becoming a Floor Supervisor, Swing Manager, Department Manager and beyond. Previous Next

Paycor Set Up Instructions Paycor Instructions - English.pdf Paycor Instructions - Spanish.pdf Paycor Troubleshooting Paycor Troubleshooting.pdf

< Back Pedro Lopez GM Council Member & General Manager pedro@iammcd.com

< Back The Loop 2.28.23 Daily Sales Record Congratulations to Pedro and his team at Odana for their amazing sales day on February 24th. They had $21,879.59 in sales. GREAT JOB! Community It was another busy week in our communities. Rich’s chili won best chili and a competition and Sam and her team at Mulford hosted a successful McTeacher Night. Shout Out Congratulations to Raziel at Woodstock for this awesome guest shout out on Facebook! Digital Experience Ready on Arrival is here! Congratulations to Chrysler Dr., Mulford & Milwaukee Rd on their great ROA execution shops last week. The ROA simulator is still available on Fred or this link. Digital Stats – February Month To Date Digital usage 25.94% of transactions Digital OSAT – 65% Calendar February 28th – GM Patch Calls 130p-230p March 1st – All GM/Staff meeting 9a-4p 557 E Grand Ave, Beloit, WI 53511 March 1st – Happy 29th McD Anniversary Chrissy Bogadrus March 1st – Happy 16th McD Anniversary Oscar Hernandez March 2nd – Happy Birthday Kate Eisenreich March 5th – Release Payroll Wisconsin Only March 6th – ILLINOIS PAYDAY Promotions & Marketing Updates – ALL Restaurants March 8th – Bacon Ranch McCrispy Iron Arch Start Selling **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Bacon Ranch McCrispy The new Bacon Ranch McCrispy starts on March 8th. All training materials were sent in the Nabit box. This includes the red FIFO bottles for the ranch. The sandwich will be into the new Flavors of Love pouch or box. These paper goods will be used for all limited time offer sandwiches going forward so please keep remaining stock when the promotion is over. Need more information? This link will take you to the Nabit page. The manager at a glance is attached. Breakfast OEPE This past week we finished with our Breakfast OEPE for the peak at 107 seconds. Phenomenal job as an organization finishing 35 seconds faster than last year. The following locations did not finish under 120 and have some work to do to catch up: 2504, 4231, 13650 19354, 22424, 23691, 34623 and 38131. With that being said, we also lowered our total Breakfast OEPE for the month to 130! This is 25 seconds faster than where we were at in the middle of February. We are so proud of the tremendous focus we have placed on meeting and ultimately crushing our goals together. As we make Breakfast OEPE a fabric of who we are it will become easier and easier to consistently hit these numbers. Labor is not an excuse to not hit numbers and in fact the faster we are the better our labor is. See this example: Labor for Breakfast 7-9 last week was a 23.07% while hitting 107 OEPE Labor for Breakfast 7-9 two weeks ago was a 23.66% while hitting 151 OEPE eProdction Have you run out of slots on the UHC screen. Please see the attached instructions to add more slots to the monitor. Voice Our VOICE results have been dipping the last couple of months. This is a trend that we must reverse quickly. As we improved our overall operations, we have seen a decline in our customer facing metrics. Let's put the energy and focus back into our guests. What are they telling us and how can we be better? Accuracy and Cleanliness are the organizations two biggest customer facing opportunities. Let's continue to look to put the right food in the bag with better managed shifts. We would recommend using some FRED training such as order accuracy videos to subsidize your teams training. Fish Fridays Lent is upon us. While we do not have any fish specials, we need to ensure that we are ready for a higher product movement for fish, especially on Fridays. Here are some things to check for the Lenten season. Vats are programmed, enough UHC Slots, baskets in good shape, have enough trays and wire racks, Double Filet-o-Fish on all kiosks, and eProduction settings correct? National Equipment Standards Survey McDonald’s is changing their restaurant and equipment standards in 2024 for CO2 Detector systems and adding the need for automatic/no touch paper towel dispensers and faucets. Please complete the CO2 & Sink Survey by March 14th. New Apparel Store Is Live Iron Arch Apparel Store (click this live link) We have many new updates: - You can order anytime you like. - Orders can now be shipped to your house or an in-store pick-up option. - New apparel items - Women's or Men's sizes - You have the choice of an Iron Arch or Bucciferro Family McDonald’s Logo Please let us know if we missed anything, We hope you enjoy it! Last Call - In-Person Leadership Transitions Last call for the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com by March 7th if you have any students. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. $6 McNuggets – GWOS & #32257 ONLY Please be prepared to sell more nuggets. $6 nuggets start March 6th and end March 26th (#32257) and April 2nd (GWOS). Ensure that you are ready with baskets, trays, sauces, boxes and increase your trays on eProdution if needed. Staffing Levels – 2.28.2023 Please see the attached staffing levels as of February 28th. If you have questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB Boil Out Schedule .docx Download DOCX • 15KB Bacon Ranch McCrispy Chicken AAG for Manager_English .pdf Download PDF • 6.66MB eProduction Extra Items UHC Screen .docx Download DOCX • 499KB 2023 Staffing Level Monroe Patch 02.28.23 .pdf Download PDF • 117KB 2023 Staffing Level Rockford Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 02.28.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 02.28.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 02.28.23 .pdf Download PDF • 121KB En Espanol 2.28.23 .docx Download DOCX • 1.85MB Previous Next

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< Back Erica Pilz General Manager robert@iammcd.com

< Back The Loop 2.14.23 Digital Experience Do your front counter POS have a label reminding crew to ask about the rewards app? If not, please utilize the label maker and post, “Hi, will you be using the rewards app today?”. Digital Stats – February Month To Date Digital usage 25.89% of transactions Calendar February 14th – Happy Valentine's Day February 14th – Hiring/Staffing Call 839a-9a meet.google.com/bfz-djsn-hoj February 14th – GM Patch Calls 130-230p February 15th – AMEX Receipts Due (AMEX App) February 15th – Kitchen DM Meetings 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 16th – HAPPY BIRTHDAY ALMA SALCEDO! February 19th – Release Payroll – WISCONSIN ONLY February 20th – ILLINOIS PAYDAY! February 21st – Sanitation Exams Madison 8a-2p, Rockford 130p-4p February 21st – GM Patch Calls 130p-230p February 22nd – People DM Meetings 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. Promotions & Marketing Updates – ALL Restaurants February 14th – Famous Meals 2.0 All Iron Arch Selling Start **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 March 7th – MOP Stall Survey Best Burger All Iron Arch restaurants should be on a max run of 6 for 10:1. Starting this change early will help our teams with the roll out of Best Burger, which begins in March. Please ensure that Squaddle knows that your new max run is 6. NABIT Webcast Did you miss the Nabit webcast last week? Click here to see the recording. There is some great information about fries as well as the upcoming sandwich name change (#32257 2/16, all others 2/21) and the new limited time offer sandwich, the Bacon Ranch McCrispy. Please open your February Nabit training kits (photo below) for more information and training materials. Ready On Arrival Ready on Arrival begins on February 22nd. There are now training videos on the ROA Nabit page on @mcd. If you missed the webcast, the recording is on there as well ( LINK ). While ROA may not seem difficult, there are some procedural changes for all pickup points at the restaurants. Please watch the training videos and open the NABIT ROA box that will arrive at your restaurant. Training is also available for managers and crew through Fred. Simply click this logo within the Crew Training or Shift Leadership collections. Campus App Need to access Campus on a mobile device? The best way is to download the Cornerstone SBX app. Download the app, enter mcdcampus.sabacloud.com as the site, and then log in with your EID. All GM Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. We look forward to seeing everyone soon! Digital Drivers While we look to continually increase our digital footprint, we need to ensure that our guests can quickly see where they can go to complete their digital transaction. Please complete the MOP Stall Survey by March 7th. In-Person Leadership Transitions There is still room in the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com if you have any students. McDonald’s Famous Duo Now that the word is out and everyone knows that Cardi B and Offset are the famous duo meal, you can hand out the new t-shirts to your crew. These shirts can be worn from February 14th – March 12th. People Brand Standards Readiness Don’t forget to complete the People Brand Standards Survey . Due Today! Frozen Beverage Planned Maintenance As part of the FCB deployment program established with KBI and McDonald’s, the FCB PM will be completed by Ken’s Beverage for each of the annually scheduled preventative maintenance visits. Your location(s) will be contacted by Ken’s Beverage by phone 3 to 7 business days prior to the PM to confirm the scheduled date for the PM visit. The PM will take approximately 60-90 minutes on site, PM will not interfere with any peak period time frames and have minimal impact on the normal operations of the location. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. RHS Security Patch Updates We have a few restaurants that have some updates upcoming. You'll know the update is running if you see the below message on any of your registers. This will cause your POS Open to take a little longer. Please do not reboot any of your POS devices until everything is finished, and call ATOS if it takes longer than 30min or you can't complete your POS for some reason. The following restaurants are scheduled: 26906 - 2/15 29838 - 2/15 4231 - 2/16 25899 - 2/20 26289 - 2/20 5612 - 2/27 6275 - 2/27 Sanitation Class There is still room in the Madison classes on February 21st. Please note that all the State Food Safety training must be completed prior to the exam day. Martin Brower Survey Please complete the Martin Brower Customer Satisfaction Survey by February 28th. Let your voices be heard and enter to win a chance some prizes. Scan this QR code to take the survey. Answers are confidential. Spanish IMET Training There will be an online IMET training in Spanish on February 23rd from 2pm – 5pm. If you have a manager who would benefit from this training, please use this link to register. Staffing Levels – 2.13.2023 Please see the attached staffing levels as of February 13th. If you have questions, please ask your Operations Supervisor. MOCNI Promotions .docx Download DOCX • 15KB ILIA Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 14KB Boil Out Schedule .docx Download DOCX • 15KB 2023 Staffing Level Rockford Patch 02.13.23 .pdf Download PDF • 123KB 2023 Staffing Level Huntley Patch 02.13.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 02.13.23 .pdf Download PDF • 120KB 2023 Staffing Level Monroe Patch 02.13.23 .pdf Download PDF • 116KB 2023 Staffing Level Madison Patch 02.13.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 02.13.23 .pdf Download PDF • 121KB En Espanol 2.14.23 .docx Download DOCX • 1.40MB Previous Next

< Back The Loop 9.12.23 The Loop 9.12.23 .docx Download DOCX • 417KB 2023 Staffing Level District 3 09.11.23 .pdf Download PDF • 139KB 2023 Staffing Level District 2 09.11.23 .pdf Download PDF • 142KB 2023 Staffing Level District 4 09.11.23 .pdf Download PDF • 139KB 2023 Staffing Level District 1 09.11.23 .pdf Download PDF • 138KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 14KB Labor Laws - Wisconsin .pdf Download PDF • 182KB Labor Laws - Illinois .pdf Download PDF • 162KB Previous Next

< Back Traci Larson Director of Human Resources traci@iammcd.com

Buns Burgers & Big Ideas Welcome to "Buns, Burgers & Big Ideas" - your go-to podcast for QSR management excellence. Each week, we deliver practical leadership strategies and industry insights designed specifically for quick service restaurant managers and aspiring leaders. From team development to operational efficiency, we provide actionable tips to help you excel in the fast-paced world of food service. Join our community of QSR leaders and transform your management approach. Be sure to subscribe, we will have new episodes weekly starting January 9th. Start Your Leadership Journey Now! Over 35 Years of QSR Experience Riley & Eric are here to guide you on your leadership journey! Share Big Ideas Find our contact info below and share your story! Community Support Join our community of QSR Leaders! Meet Your Hosts Riley and Eric are excited to be your hosts and this podcast has been a vision of thiers for awhile. Learn more about them below! Eric Jaworski Podcast Host, Leadership Expert, and Veteran Eric Jaworski is the co-host of Buns, Burgers and Big Ideas, a leadership-focused podcast that blends real-world experiences with actionable insights for personal and professional growth. A seasoned leader, Eric brings a wealth of expertise as a Maxwell Certified Coach and Certified Behavioral Specialist, equipping him with unique tools to inspire and empower audiences. Currently serving as Vice President of Operations for a multi-unit organization, Eric oversees 30+ restaurants and leads a team of over 1,500 employees. His leadership philosophy focuses on developing high-performing teams, fostering a positive culture, and achieving operational excellence through innovative and people-centered strategies. Eric’s leadership credentials are further shaped by his service as a Staff Sergeant in the Army Reserves for over 12 years, including tours in Iraq and Afghanistan. His military experience has instilled discipline, resilience, and a profound commitment to teamwork—values that underpin his leadership philosophy and podcast discussions. Whether sharing lessons from the battlefield or insights on personal and professional development, Eric is passionate about helping others unlock their potential. Buns, Burgers and Big Ideas reflects his dedication to empowering individuals to lead themselves and others with purpose, clarity, and confidence. Riley Shine Podcast Host Riley Shine, co-host of “Buns, Burgers, and Big Ideas,” brings over 10 years of restaurant industry experience and a passion for leadership development to the podcast. Starting as a crew member, Riley’s journey included roles as a shift manager, department manager, and a pivotal position on the technology team, where he ensured restaurants had the tools for success. Now part of the development department, Riley focuses on helping leaders discover their full potential. Creative at heart, Riley honed his video editing skills during a summer job at a skydiving center and now channels that expertise into podcast production. When he’s not shaping great conversations, he’s DJing weddings, parties, and more, blending his love for music, technology, and creativity. Known for his kind and supportive nature, Riley’s motivation stems from his peers and a desire to set a positive example—especially for his younger sister. On the podcast, he adds humor, and a unique creative perspective, making each episode both insightful and fun. Want to be a Guest? Connect with us and share your story! Send us an email at bx3leadership@gmail.com or Text‪ us @ (608) 728-8103‬! Join Us! Join our community and receive exclusive content! Subscribe Thanks for submitting!

< Back Marcela Lopez General Manager marcela@iammcd.com

< Back Michael Peschel Director of Operations michael@iammcd.com