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< Back Marcela Lopez General Manager marcela@iammcd.com

< Back Isabel Cruz Estrada General Manager isabelc@iammcd.com

< Back The Loop 10.31.2023 The Loop 10.31.23 .docx Download DOCX • 4.14MB En Espanol The Loop 10.31.23 .docx Download DOCX • 4.12MB October 2023 Webcast - McFlurry Reusable Spindle AAG EN .pdf Download PDF • 2.39MB GWOS Incentive Results .xlsx Download XLSX • 11KB Automatic Removal Of Obsolete WRINs Onboarding Communication Updated (Food Condiment Paper .pdf Download PDF • 456KB 2023 Staffing Level Beloit- Octagon District 10.30.23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10.30.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.30.23 .pdf Download PDF • 127KB 2023 Staffing Level Rockford-Riveters District 10.30.23 .pdf Download PDF • 125KB Previous Next

< Back The Loop 8.15.23 Hi Team! Please see below for the Loop in both English and Spanish! The Loop 8.15.23. .docx Download DOCX • 704KB En Espanol The Loop 8.15.23 .docx Download DOCX • 689KB Attachments GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level District 3 08.14.23 .pdf Download PDF • 139KB 2023 Staffing Level District 1 08.14.23 .pdf Download PDF • 134KB 2023 Staffing Level District 2 08.14.23 .pdf Download PDF • 143KB 2023 Staffing Level District 4 08.14.23 .pdf Download PDF • 139KB Previous Next

< Back Victoria Hickman General Manager victoria@iammcd.com

< Back The Loop 5.9.23 Congratulations to Samantha, our newest HU Graduate! Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained in employee relations by May 31st. It’s Painting Season Look at all this teamwork while painting buildings! Thank you to everyone who made this possible. Digital Experience As digital grows, some restaurants will be receiving, or already have, digital order assembly carts. Please check the layout of your cart and utilize the attached layouts for your cart. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar May 10th – Happy 18th McD Anniversary Isabel Simon May 10th – Happy 19th McD Anniversary Maria Salto May 11th – Happy 4th McD Anniversary Maria Zavala May 14th – Happy Mother’s Day May 14th – Release Payroll – Wisconsin May 15th – AMEX Receipts Due May 15th – Illinois Payday! May 16th – Happy 1st McD Anniversary Keresa Sult May 16th – Sanitation Exam Promotions & Marketing Updates – ALL Restaurants May 10th – Digital Offer: Free McChicken No Purchase Necessary May 16th- Start BOGO $1 Rest of Day Deal (GWOS & MOCNI) May 16th – Start 2 for $6 Rest of Day Deal (#32257 Only) May 16th – Start Oreo Frappe **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: May 17th – GM Council Survey Dumpster Pickups Now that summer is almost upon us (hopefully) we may be using the dumpsters more often. Please keep an eye on any overflow in the garbage and recycling dumpsters. If you see overflow before the scheduled pickup date, please email the office so an additional day can be scheduled. New Butter Bottles New butter bottles will be arriving, or have already arrived, at your restaurants. Please post the new station guides and begin implementing them as soon as possible. Need more information, please see the attached information, which also includes a video QR code. Voice Results Please see the attached April 14th – 28th Voice results. Please ensure that we are directing the guests to mcdvoice.com to complete the survey and comment with a name. Many guests are contacting the office to leave feedback with names. Beloit & Huntley tied for the largest bonuses at $260. There was still over $3,000 left on the table. Oreo Frappe The Iron Arch all selling date for the Oreo frappe is May 16th. Please ensure that the station guide is posted prior to the launch date. You can post the crew at-a-glance now so your team can see what is coming. Shake Machine Cleaning Taylor Midwest and Taylor Wisconsin will be contacting your restaurants to set up the brush butler schedule. These will be on a 28-day cycle and will take place in the morning. If you have any questions about this program, please let your leadership know. Please note you will still be responsible for the opening and closing procedures of the shake machine and making sure the machine is ready for cleaning. Please see the attached opening and closing tips for the S/S machines. Product Outage When you are out of strawberry shortcake topping or ranch sauce (for the Bacon Ranch McCrispy), please let tech know so it can be removed from the POS. Fit It Training Agenda Here is what is on the agenda for the next few fix it training sessions. Troubleshooting and calibrating coffee makers Cleaning ice machines Cleaning and troubleshoting HVAC filters Pulling grills and fryers and cleaning behind them Cooler and freezer coils Squadle training GM Council We are excited to add some members to the GM Council. If you are in the Monroe, Madison, or Rockford market we would love to have you join the GM Council!! Please fill out this survey by May 17th. Staffing Levels 5.8.2023 Please see the attached staffing levels for May 8th. If you have any questions, please ask your Operations Supervisor. 5.3.23 .xlsx Download XLSX • 21KB Digital Assembly Cart .pdf Download PDF • 469KB Taylor Tip 5 - Daily Opening-Closing - Spanish .pdf Download PDF • 594KB Tip 5 - Daily Opening-Closing 2 - FINAL 092221 .pdf Download PDF • 603KB Butter Bottle NABIT Update .pdf Download PDF • 2.77MB 2023 Staffing Level Belvidere Patch 05.08.23 .pdf Download PDF • 120KB 2023 Staffing Level Madison Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 05.08.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 05.08.23 .pdf Download PDF • 117KB 2023 Staffing Level Huntley Patch 05.08.23 .pdf Download PDF • 123KB En Espanol The Loop 5.9.23 .docx Download DOCX • 2.36MB Previous Next

< Back Breanna Alvarado HR Coordinator breanna@iammcd.com

< Back The Loop 10.3.23 The Loop 10.3.2023 .docx Download DOCX • 46KB En Espanol The Loop 10.3.23 .docx Download DOCX • 637KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Preshift Checklist .pdf Download PDF • 42KB 2024 pace standings .xlsx Download XLSX • 14KB GWOS October Incentive .pdf Download PDF • 365KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison-Invincible District 10.02.23 .pdf Download PDF • 126KB 2023 Staffing Level Huntley-Neo District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford-Riveters District 10.02.23 .pdf Download PDF • 124KB Previous Next

Iron Arch Handbooks Employee Handbook Manager Handbook Assistant Manager Handbook Zero Tolerance Policy Other Handbooks General Manager Handbook Technology Coordinator Handbook OTP Handbook Maintenance Coordinator Handbook Primary Maintenance Handbook

KNOWLEDGE VIDEOS IAM Knowledge Videos IAM Knowledge Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search video... Now Playing Counterfeit Money 02:14 Play Video Now Playing Digital Experience Episode 1 Curbside 03:40 Play Video Now Playing Cones & Sundaes 02:24 Play Video Maintenance Videos Maintenance Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search video... Now Playing McD US Grill Recovery 04:29 Play Video Now Playing Bunn Clean Brewer 02:57 Play Video Now Playing Curttis Brewer 04:58 Play Video LOV Operations Videos

MEET WITH LEADERSHIP Human Resources Please use these links to schedule a meeting with our leadership team. VP of Operations-Eric Director - Nick Schneider Director - Michael Peschel Director - Amy Scott Tech Coordinator - Brendan Director - Chris Baxter Tech Coordinator - Adam Tech Coordinator - Jared FixIt Manager- Miguel Accounts Manager - Gianna Public Relations- Rich PACE Supervisor- Tom Operation Coordinator- Riley GMs and All Staff

< Back Deb Benson General Manager deb@iammcd.com

Technology Request Before you submit a request, be sure to check out the Troubleshooting Portal to see if we have a guide for your problem there! We currently have the following articles available but will be expanding in the near future: Accudate 9700 - Secondary Date Printer

Volunteer Center

< Back Archways to Opportunity At Iron Arch McDonald’s, we believe that education is a true game-changer. We’re proud to provide employees with tools and world-class training that help them succeed. Archways to Opportunity is not a one-size-fits--all solution, but an overarching education strategy that meets people where they are. Archways to Opportunity is a benefit for all of our employees after they have been employed for 90 days. Employees must work a minimum of 15 hours per week to qualify for Archways to Opportunity benefits. The Archways program offers: English language program to help our employees and their immediate family learn to speak English. High School Diploma Program for our employees and any immediate family member who would like to achieve this milestone. All graduates also receive a career focus certification in one of many areas of concentration. College Degree Program helps our employees achieve their college dreams whether it be an Associates, Bachelor’s, or master’s degree by offering $2,500 per year to help with college expenses ($3,500 for Swing, Department and General Managers). The Archway’s Mentoring program works like a college counselor but with a much broader base of knowledge to help you find the program that best fits your needs, whether it be an on-line program or a traditional program. Visit archwaystoopportunity.com or for specific questions contact the office at office@iammcd.com . Previous Next