The Loop 3.28.23
Hamburger University Graduate
Congratulations to Becky on her completion of Hamburger University
Danielle and her team at Classic had a new daily sales record of $14,500 on March 17th. Great Job!!
Chelsea was the Martin Brower Satisfaction Survey grand prize winner!! Congratulations!
Guest Shout Out
Here is a guest shout out for Antonia at University
“I honestly believe this employee deserves recognition for work. I usually stop at this McDonald's when I pick up my grandkids from school on Fridays. I had not had the pleasure of meeting her until today. She is super friendly and delightful. She did her best to make us feel very welcomed. I look forward to seeing her more often. I don't usually take time to do this, but she is hard working and deserves the recognition.”
Cubs Game Winners
Congrats to Chelsea at Beloit and Erin at the Oasis for having the best VOICE as discussed at the GM meeting and ultimately winning some tickets to the Cubs opening week games. Way to go!!
Does your front counter POS have a label reminding crew to ask about the rewards app? If not, please utilize the label maker and post, “Hi, will you be using the rewards app today?”.
Digital Stats – March Month to Date
Digital usage 25.02% of transactions
March 30th – Clean Up Employee Roster – ALL
April 1st – Happy Birthday Jared Sadewater
April 1st – Happy Birthday Hailey Benish
April 2nd – Release Payroll Wisconsin Only
April 3rd – ILLINOIS PAYDAY
Promotions & Marketing Updates – ALL Restaurants
March 20th – Shamrock Phase Out Begins (Ends 4/2)
April 3rd – Last Day Karma’s World HM
April 4th – Start Masked Singer HM
**Please see attached documents for the Co-Op specific promotions**
MOCNI - #13650, #25899 & Huntley Patch
IL/IA - #32257
GWOS – All Others
GWOS ONLY – Bold Iced Coffee
GWOS restaurants are in the process of transitioning to Bold Iced Coffee. Your restaurant may already have the new product. Please look at the following dates and watch this quick 3-minute video on all things iced coffee.
Key Dates for the Transition:
· Week of March 5—NABIT Kits delivered to the restaurants (Training Materials)
· March 20—POS logistics will change— (Recipe and WRIN numbers attached to Iced Coffee will change from Smooth to BOLD)
· March 20—Deplete your current supply of Smooth Blend Iced Coffee (WRIN 00093-114) and start using the NEW Bold Blend Iced Coffee (WRIN 13257-001)
o The DCs will assist the restaurants in reducing their supply of Smooth Blend and implementing the BOLD Blend
o NOTE: There is NO BUY BACK for any remaining Smooth Blend Iced Coffee
Were you able to make it out of the bottom? How far away are you from the Iron Arch average? What are some small changes that you can make to get out of the bottom? If you made it out of the bottom, what did you do and what can you show your fellow GMs to help them get out of the bottom?
Please see the attached Voice bonus amounts for March 1st – 16th. The Rockford Patch received $275 with Beloit just behind at $240! The total earned was $905, but $2,260 was still left on the table!
Maximizing MOP & ROA Nabit Webcast
There is a Nabit Nation webcast on maximizing MOP & ROA on April 19th from 3p-4p. Topics include: Elevating Operations & Technology, Geofence Basics, Customer Experience + 800# Information, National Marketing Plan & Communications Guidelines.
Please click this link to register.
We are proud to say that every one of our restaurants this past week finished under 120 seconds! Way to work as a team for all of us to get there!! What a trend we are excited to continue!!
Don’t forget to keep going on the Listening Surveys. Nice job Beloit & Court St for completing 100% of your surveys. April 19th is the last day for surveys and our response rate goal is 85% of every restaurant.
Boil outs are nearly complete with just three remaining.
28th & 29th – Huntley North
30th & 31st – Carpentersville
3rd & 4th – Huntley South