The Loop 3.7.23
Sales Milestone
Congratulations to Jo and her team at Stockton for reaching the $2 million sales milestone.
Daily Sales Record
Congratulations to Pedro and his Odana Rd team for once again breaking their daily sales record. They did $22,491 of sales on March 4th!
Community
Thank you to Oscar and his team at Woodstock for hosting a pancake breakfast Saturday. Great Job representing Iron Arch!
Digital Experience
Now that table service has started at most of the restaurants, how can we be more consistent while delivering orders? A best bet is to always ask “Do you have everything you need?”. Ask this when delivering a curbside, a MOP table service order AND when delivering a standard order to the table with the table tent. This means that all guests receiving an order through the app or table service will be asked the same question. If there is a name on the sticker, say the name. If it says loyal customer or is an inappropriate name, you can say “Hi, thank you for using the McDonald’s app. Here is your order, do you have everything you need? Thank you and have a great day.”
Digital Stats – March Month To Date
Digital usage 25.09% of transactions
Digital OSAT – 65%
Calendar
March 7th – GM Patch Calls 130p-230p
March 12th – Daylight Savings Starts (Clocks Spring Forward)
March 12th – Release Payroll – Illinois Only
March 13th – Wisconsin Payday
March 13th – Happy Birthday Chris Baxter!!
Promotions & Marketing Updates – ALL Restaurants
March 8th – Bacon Ranch McCrispy Iron Arch Start Selling
**Please see attached documents for the Co-Op specific promotions**
MOCNI - #13650, #25899 & Huntley Patch
IL/IA - #32257
GWOS – All Others
Action Items from Weekly Emails
Due:
March 7th – MOP Stall Survey
March 14th – CO2 & Sink Survey
March 21st – eProduction Baseline Survey
Who’s On Top – Month To Date
Breakfast OEPE
What an amazing week of breakfast OEPE finishing as an organization at 104 average. This is 41 seconds faster than last year. We had two restaurants finish over 100 seconds faster than they were last year. What an awesome accomplishment! We had 27 of our 33 restaurants finish faster than last year. In our second week of fully focusing on being fast we are seeing some great trends. Let’s keep the ball rolling and impress our teams and our guests as we set the bar high. The following restaurants did not finish under 120 and will need to adjust: 22424, 31419, 2504, 4231, 3488, 5612 and 32257. I would encourage resetting the standard with our shift managers and helping them see what success looks like.
Pie Day
Want to pie your supervisor? The Patch that sells the most pies (units per thousand) will bet to PIE THE SUPERVISOR!! Pies Sell all the pies you can March 14th -16th with all pies will be .50¢!! Please print and post the attached flyer for your teams. Good Luck!!
eProduction Survey
Please complete this eproduction baseline survey to allow us to have the necessary information to get restaurants up and running when it comes to Eproduction. Please complete the survey by March 21st.
Daylight Savings Begins
Clocks move forward 1 hour when you go to sleep on Saturday night. Please ensure that your POS, timeclock, and freshness labeling systems are at the correct time.
Boil Outs
Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions.
Staffing Levels – 3.6.2023
Please see the attached staffing levels as of March 6th. If you have questions, please ask your Operations Supervisor.