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The Loop 5.16.23

Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%.

Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st.

Fix It: Have 90% trained in restaurant fix it team by July 1st.

Public Relations: Ownership of community events back to restaurant leadership by July 1st.

Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st.

Training: Create an interactive Shift Leadership Roadmap by June 1st.

Office Manager: Streamline all AMEX policies/procedures by July 2023.

Human Resources: Office staff 100% trained in employee relations by May 31st.

Digital Experience

Digital Stats – Month to Date

Digital usage 25.77% of transactions


May 18th – OTP1+ Training @ #16372 9a-2p

May 19th – MOCNI Best Burger Execution Shops Begin

May 21st - Release Payroll – ILLINOIS

May 22nd – Wisconsin PAYDAY!

Promotions & Marketing Updates – ALL Restaurants

May 16th- Start BOGO $1 Rest of Day Deal (GWOS & MOCNI)

May 16th – Start 2 for $6 Rest of Day Deal (#32257 Only)

May 16th – Start Oreo Frappe

**Please see attached documents for the Co-Op specific promotions**

MOCNI - #13650, #25899 & Huntley Patch

IL/IA - #32257

GWOS – All Others

Action Items This Week:

May 17th – GM Council Survey


As you can see, we are having trouble with the app and keeping our already uploaded receipts available. We have recently found out that you are unable to upload receipts when the charge is pending, it will not stay attached. Going forward please keep your receipts for 60 days, upload them after they have been cleared, and reminder emails will be sent on Thursday - on what is missing. Please have all your receipts uploaded by the 15 of every month.

Best Burger

We now have 22 restaurants on Best Burger! Please utilize the attached execution shop to ensure that your restaurant is continuing to maintain the key points of Best Burger after your deployment day.

Daily Grill Cleaning

It is now more important than ever to correctly clean the grill daily. In addition to correctly cleaning the grill, it is important to steam clean the grill every 15-30 minutes to keep it performing throughout the day. Scan the QR Code for a short daily grill cleaning video.

Reminder - Shake Machine Cleaning

Taylor Midwest and Taylor Wisconsin will be contacting your restaurants to set up the brush butler schedule. These will be on a 28-day cycle and will take place in the morning. If you have any questions about this program, please let your leadership know. Please note you will still be responsible for the opening and closing procedures of the shake machine and making sure the machine is ready for cleaning.

2023 Graduating Class

We would like to celebrate our 2023 graduates! Whether it be from high school or college. Please email Hailey ( a list with all your graduating team members by Friday May 19th at

Please include:

*First name

*Last name

*If they are graduating high school or college

NABIT Webcast – Save the Date

The next NABIT webcast will be on June 7th. The topics include Cheesy Jalapeno Bacon QPC, 100 Days of Summer, Crew Account Access, Digital/Delivery/DT, Bakery News, B2B shake/sundae and the June Birthday Meal. Registration Link

Paid Time Off (PTO) Benefits for Crew

We’ve updated our PTO Benefits for Crew and Crew Trainers. Effective June 1, 2023, our crew no longer have a waiting period to use their accrued PTO hours. This means that all Iron Arch McDonald's employees can utilize their Paid Time Off as soon as they accrue it.

To use your accrued PTO, you simply need to check the amount of accrued PTO you have in your bank through your Paycor app. (Paycor account not set up? See the attached instruction sheet).

Go to our website at and fill out the PTO Request form under the Employee Forms button. It's that easy!

Toast Information

Your restaurant will receive three pieces of information for the grill areas. Instructions will be included. Please utilize them when they are received.

BINGO Drawing

Due to the lack of Bingo card entries, the decision was made to draw 1 winner per market. Congratulations to:

GM Robert Boyd's Team at Highway 75

GM Icela Sanchez's Team at Marengo

Congratulations on all your hard work and for completing so many Employee Appreciation Week Bingo challenges!

Iron Arch Energy Box Webcast

Please save the date and attend the Energy Box webcast on June 13th from 2-230pm. This meeting is for all GMs during the GM meeting. Link for the virtual meeting is on the Iron Arch calendar.

First Cup Fill

Please do not post this first cup fill guide in your restaurant. If you have already posted it, please remove it.

Wet Wipe Station

Do you have a wet wipe station? Is it missing the black nozzle? If yes, please email so one can be sent to your restaurant.

Apparel Store

The apparel store has some new offerings. Apparel Store

Staffing Levels 5.15.2023

Please see the attached staffing levels for May 15th. If you have any questions, please ask your Operations Supervisor.

ILIA Promotions
Download DOCX • 22KB
GWOS Promotions
Download DOCX • 20KB
MOCNI Promotions
Download DOCX • 25KB
Best Burger execution shop final 1.12.23
Download PDF • 83KB
Paycor Instructions - Spanish
Download PDF • 122KB
Paycor Instructions - English
Download PDF • 121KB
2023 Staffing Level Madison Patch 05.15.23
Download PDF • 121KB
2023 Staffing Level Rockford Patch 05.15.23
Download PDF • 123KB
2023 Staffing Level Huntley Patch 05.15.23
Download PDF • 123KB
2023 Staffing Level Beloit Patch 05.15.23
Download PDF • 121KB
2023 Staffing Level Belvidere Patch 05.15.23
Download PDF • 120KB
2023 Staffing Level Monroe Patch 05.15.23
Download PDF • 115KB
En Espanol The Loop 5.16.23
Download DOCX • 1.24MB

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