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The Loop 5.2.2023

Congratulations to Brianna, our newest HU Graduate!

Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%.

Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st.

Fix It: Have 90% trained in restaurant fix it team by July 1st.

Public Relations: Ownership of community events back to restaurant leadership by July 1st.

Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 1st.

Training: Create an interactive Shift Leadership Roadmap by June 1st.

Office Manager: Streamline all AMEX policies/procedures by July 2023.

Human Resources: Office staff 100% trained on employee relations by May 31st.

Digital Experience

Table service is now active in all Iron Arch restaurants. We should ask all table service guests if they have everything they need? MOP table service guests should also hear their name. Remember, the tray needs to look good and all trays should have the receipt on the side.

Digital Stats – Month to Date

Digital usage 25.54% of transactions


May 3rd – Happy 13th McD Anniversary Gianna Cicolini

May 4th – Happy 19th McD Anniversary Aubrey Posch

May 7th – Release Payroll – Illinois Only

May 8th – Wisconsin Payday!

Promotions & Marketing Updates – ALL Restaurants

May 8th- Mac Sauce Cup Phase Out Begins

**Please see attached documents for the Co-Op specific promotions**

MOCNI - #13650, #25899 & Huntley Patch

IL/IA - #32257

GWOS – All Others

Action Items This Week:

May 17th – GM Council Survey

Shamrock McFlurry

The last day for the Shamrock McFlurry is May 5th. It will be removed from the POS on the 5th, please throw away all Shamrock McFlurry syrup at business close on the 5th or opening on the 6th.

GM Council

We are excited to add some members to the GM Council. If you are in the Monroe, Madison, or Rockford market we would love to have you join the GM Council!! Please fill out this survey by May 17th.

Free McChicken – Only on the App

On May 10th, our guests will be able to get a Free McChicken with no purchase necessary. This deal is only available through the app, 1 per customer and is valid for regular or hot & spicy McChicken.

Planned Maintenance Cards

Now that more in-house maintenance is active, do you need to find some information on the planned maintenance tasks? The information is in the calibration kits that your restaurant received a couple of months ago. A few other great sources:

US Equipment Page on @mcd

PM Cards on @mcd

The attached QR code documents that will take you to the piece of equipment.

GWOS General Manager Webcast

Please attend the GWOS General Manager Webcast on May 9th from 2p-3p. WebEx link will be on the Iron Arch Calendar, it is in the email you received on April 25th or this link. This webcast has been tailored to GMs and the first topic is PACE.

Staffing Levels 5.1.2023

Please see the attached staffing levels for May 1st. If you have any questions, please ask your Operations Supervisor.

GWOS Promotions
Download DOCX • 19KB
MOCNI Promotions
Download DOCX • 24KB
ILIA Promotions
Download DOCX • 21KB
2023 Staffing Level Beloit Patch 05.01.23
Download PDF • 121KB
2023 Staffing Level Belvidere Patch 05.01.23
Download PDF • 120KB
2023 Staffing Level Huntley Patch 05.01.23
Download PDF • 123KB
2023 Staffing Level Rockford Patch 05.01.23
Download PDF • 123KB
2023 Staffing Level Madison Patch 05.01.23
Download PDF • 121KB
2023 Staffing Level Monroe Patch 05.01.23
Download PDF • 117KB
QR Codes
Download PDF • 1.89MB
QR Codes Updated
Download PDF • 1.60MB
En Espanol The Loop 5.2.23
Download DOCX • 2.37MB

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