2022 Outstanding Operations Contributor

Congratulations to Vice President of Operations Eric Jaworski for being awarded the 2022 Outstanding Operations Contributor. This annual award goes to the top 1 or 2 operations performers in the Chicago Field Office (IL, WI, MI, IN, IL & IA). It is awarded to leaders who show elite excellence in results and contributions throughout the McDonald’s organization. Eric’s leadership has resulted in the Bucciferro Family McDonald’s Organization leading the GWOS market for the #1 position in performance drivers as well as guest and employee experiences.

Habitat House Build

Habitat build day #1 is officially in the books. Guy, Eric, and the supervisor teams put in a hard day of work helping to build a house!

Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%.

Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th.

Fix It: Have 90% trained in restaurant fix it team by July 1st.

Public Relations: Ownership of community events back to restaurant leadership by July 1st.

Operations Coordinator: Virtual orientation version 1 ready for implementation for the website by May 31st. Draft is completed!

Training: Create an interactive Shift Leadership Roadmap by June 15th.

Office Manager: Streamline all AMEX policies/procedures by July 2023.

Human Resources: Office staff 100% trained in employee relations by June 2nd.

Digital Experience

Need to coach your team on digital and MOP refunds? Please see the attached document for directions and remember that we never complete a delivery refund. Delivery refunds are completed on the delivery app by the guests.

Digital Stats – Month to Date

Digital usage 25.68% of transactions

Calendar

May 30th – Clean Up Employee Roster ALL

June 1st – Happy 42nd McD Anniversary Tom Hash

Happy 15th McD Anniversary Alyssa Reeverts

Happy 15th McD Anniversary Chelsea Bulliner

June 4th – Release Payroll Illinois Only

June 5th – WISCONSIN PAYDAY!

Promotions & Marketing Updates – ALL Restaurants

May 29th – Strawberry Shortcake Phase Out Begins (Ends 6/11)

June 2nd – New Braille, Picture, and Nutrition Books

**Please see attached documents for the Co-Op specific promotions**

MOCNI - #13650, #25899 & Huntley Patch

IL/IA - #32257

GWOS – All Others

Action Items This Week:

June 6th – Sanitation Exam Registration Due

Sign Up- Now For June Sanitation Exams

June 6th is the last day to sign learners up for the June sanitation exams. The exams in June will be on June 19th from 8a-2p in Madison and June 20th from 130p-4p in Rockford. Exam Form Registration

Iron Arch In-Person Leadership Transitions

We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner.

NABIT Webcast – Please Attend

The next NABIT webcast will be on June 7th. The topics include Cheesy Jalapeno Bacon QPC, 100 Days of Summer, Crew Account Access, Digital/Delivery/DT, Bakery News, Back to Basics shake/sundae, and the June Birthday Meal. Registration Link

Grimace Birthday Meal

Grimace’s Birthday Meal includes a limited-time Grimace’s Birthday Shake, medium fry, and the option of a Big Mac or 10-piece Chicken McNuggets. Grimace’s Birthday Shake can only be obtained by purchasing the meal. The shake is made with our creamy, vanilla soft serve, blended with the “Grimace” berry shake flavor. The Iron Arch Selling date is June 12th. Please clean, sanitize and ready the 4th flavor syrup line now so you are ready. Training materials will be in the Nabit kit arriving around June 2nd and on the Nabit Webcast on June 7th.

Crew t-shirts will be arriving with the Nabit kit. Please do not distribute the shirts until the promotion start date of June 12th. If you have a smaller crew size, please work within your patch to send the shirts to larger crew restaurants.

Voice Results

Please see the attached May 1st – 16th voice results. Team members in the Beloit Patch earned an astonishing $345! Rockford & Huntley Patches were no slouches either with $270 & $248! Still on the table, $3,477! Keep handing out those receipts!

Staffing Levels 5.30.2023

Please see the attached staffing levels for May 30th. If you have any questions, ask your supervisor.