The Loop 6.15.23
Operations: Enhance the guest experience during breakfast by August 1st as measured by speed at 120 and Voice at 85%.
Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th.
Fix It: Have 90% trained in restaurant fix it team by July 1st.
Public Relations: Committees have been formed and are being finalized with Ops supervisor. This will be announced at the GM Meeting.
Operations Coordinator: VOT Version 1 to be ready for implantation for website by June 20th.
Training: Create an interactive Shift Leadership Roadmap by June 15th.
Office Manager: Streamline all AMEX policies/procedures by July 2023.
Human Resources: All HR playbooks to be updated and distilled into HR Master Policy Book by August 15th.
As we grow our digital footprint, it becomes even more important that our teams are digital experts. Having a Digital Ambassador on your team is a great way to deliver outstanding digital experiences to our guest. Please see the attached document that explains all about Digital Ambassadors.
Digital Stats – Month to Date
Digital usage ____% of transactions
June 13th – Iron Arch Energy Box Webcast 2pm
June 15th – AMEX receipts due
June 16th – RMHC Dinner Rockford Patch
June 18th – Happy Father’s Day
June 18th – Release Payroll Illinois Only
June 19th – Wisconsin Payday!
June 19th – Madison Sanitation Exam 8a-2p
June 20th – Happy 12th McD Anniversary Brendan Woodard
June 20th – Rockford Sanitation Exam 130p-4p
June 20th – Combined GWOS/ILIA GM Webcast
Promotions & Marketing Updates – ALL Restaurants
June 19th – Last Day Little Mermaid HM
June 20th – Start Elemental HM
**Please see attached documents for the Co-Op specific promotions**
Digital OSAT: Below 60.6% percent, >10 surveys: Verona Rd., Oasis, University, and Waunakee
Breakfast OSAT: Below 45.5%, >10 surveys: Evansville, University, Waunakee, Allen Blvd.
Shout out to Ana, Riley, and the Genoa team for a fantastic McCare Night!
Sky Carp Tickets
Who wants to check out the new Sky Carp Stadium!
NABIT Webcast Recording
Did you miss the June 7th webcast? Here is the link to check out the recording.
Did you know that you have access to see all Iron Arch sanitation certificates. If you have an Iron Arch email, you can access the Sanitation Certificate Google Drive.
Iron Arch In-Person Leadership Transitions
We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email email@example.com to register a learner.
Sabbatical and PTO Payout
Reminder that you need to submit for all sabbatical and PTO payout before the end of June for second quarter.
In-Person GM Meeting
Our in-person GM meeting is almost here! Tuesday July 11th, 2023 from 10a-6p at Beloit Classic Cinemas! The movie starts at 4p!
2799 Cranston Rd.
Beloit, WI 53511
Energy Box Feedback Email
Now that majority of our restaurants are on Energy Box, if you have any lighting schedule issues or general feedback on the platform please email firstname.lastname@example.org
Did you know that you are able to also upload your receipts on your personal computer?
Just go to americanexpress.com and use your login and password that you use for the app!
Remember that if you upload a pending charge the receipt will not stay. You have to wait until the charge has cleared before uploading it.
DT Zoom Times on QSR
You can now view DT Zoom times on QSR. Login to QSR and click reports, then service, then DT timer. There you will be able to see times. This won't allow you to back date but going forward you will be able to view DT times!
New Clarified Butter Procedures
The crew procedures have changed for clarified butter bottles. Please see the attached information sheet and utilize the items in the Nabit kit. Replace the butter station guides asap and a video for the team is on QSRTV.
Cheesy Jalapeno Bacon QPC
McDonald's New Cheesy Jalapeño Bacon QPC features our 100% fresh beef Quarter Pounder® patty topped with two slices of American cheese, three half-strips of Applewood Smoked bacon, pickled jalapeños, and cheese sauce, all served on a sesame seed bun. The Cheesy Jalapeño Bacon QPC is available as a single or double. The Iron Arch selling date is June 28th. Smallwares and training information arrived in the June 2nd Nabit kit as well as all the information on the Nabit webcast. The manager at-a-glance is attached so you can plan your restaurants’ training and products.
Staffing Levels 6.12.23
Please see the attached staffing levels for June 12th. If you have any questions, ask your supervisor.