The Loop 6.20.23
Operations: Enhance the guest experience during breakfast by August 1st as measured by speed at 120 and Voice at 85%.
Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th.
Fix It: Have 90% trained in restaurant fix it team by July 1st.
Public Relations: Committees have been formed and are being finalized with Ops supervisor. This will be announced at the GM Meeting.
Operations Coordinator: VOT Version 1 to be ready for implantation for website by July 11th.
Training: Create an interactive Shift Leadership Roadmap by June 15th.
Office Manager: Streamline all AMEX policies/procedures by July 2023.
Human Resources: All HR playbooks to be updated and distilled into HR Master Policy Book by August 15th.
Digital Experience
Have your new team members been verified using the Digital Verification? If not, now is a great time to get them up to speed.
Digital Verification Form (it’s under the GM Tab)
Digital Stats – Month to Date
Digital usage 17.51% of transactions
Calendar
June 22nd – RMHC Dinner – Office Staff
June 23rd – Best Burger Execution Shops GWOS Begin
June 25th – Release Payroll Wisconsin Only
June 26th – Illinois Payday
Promotions & Marketing Updates – ALL Restaurants
June 20th – Start Elemental HM
June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC
**Please see attached documents for the Co-Op specific promotions**
MOCNI - #13650, #25899 & Huntley Patch
IL/IA - #32257
GWOS – All Others
3rd Quarter Sanitation Exams
The 3rd quarter sanitation exams have been set. New on the registration form, you can pick which location, which language, and which month you would like to attend class. Classes are limited in size, please do not wait to sign up. Food Safety Exam Registration
Energy Box
Please download the simply check app from your app store! This will allow you to receive push notifications regarding critical equipment! Please use your store mail to login. If you have any issues please email energybox@iammcd.com.
Coffee Syrups Changing Colors
Please be aware that vanilla, sugar free vanilla & hazelnut syrups will be changing slightly in color (not the labels). Please ensure that all the old syrups are used first. There is a one-pager in your June Nabit Kit.
Back to Basics Shake & Sundae Machine
Here are some helpful links for your shake & sundae machines. Please see the attached on how to remedy a heat treat lockout.
Taylor Manuals, Training Videos, Cleaning Instructions & More
@mcd Page on Shake & Sundae Machines with lots of information
Simplified Breakfast
Please email hailey@iammcd.com if your restaurant needs the egg scrambler pictured below.
Unassisted Front Counter Pick Up
Do you have an unassisted front counter pick up shelving unit in your lobby? Before being placed on the shelving unit, bags should be double folded, one delivery sticker sealing the bag, and the receipt with the guests’ name facing out so it is easily seen.
Iron Arch In-Person Leadership Transitions
We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner.
Staffing Levels 6.19.2023
Please see the attached staffing levels for June 19th. If you have any questions, ask your supervisor.
