Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%.

Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st.

Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th.

Public Relations: Ownership of community events back to restaurant leadership by July 31st.

Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th.

Training: Create an interactive Shift Leadership Roadmap by June 30th.

Office Manager: Perform a Telephone Audit to lower cost by August-October.

Human Resources: Complete HR Master Policy Procedure Handbook by August 15th.

Digital Experience

There are now ‘podcasts’ on the NABIT page with best bets over a variety of topics. Here are the link to two digital topics for you and your team.

Guest Goes to Wrong Restaurant to Pick up MOP Order

ROA Experience Podcast

Calendar

June 30th – Clean Up Employee Rosters ALL

July 2nd – Release Payroll Illinois Only

July 3rd – Wisconsin Payday!

July 4th – Happy July 4th!!

July 4th – Iron Arch Office will be closed

July 5th – Happy 5th McD Anniversary Danelle Duncan

Tuesday July 4th

The Iron Arch Office will be closed

Cheesy Jalapeno

Cheesy Jalapeno goes active on your registers tomorrow, 06/28! If you have not received jalapenos or cheese sauce, please use product outage. Sandwiches can start as soon as product is received.

Just wanted to share a quick message regarding the cheesy jalapeno quarter pounder. There's been some confusion around how to place the jalapenos on the sandwich. The correct procedure is to grab 8 to 10 jalapenos with a gloved hand and place them on the crown. The grill team does not need to remove gloves after each grab of the jalapenos, there will be a minimal amount of transfer which in test markets was fine.

Restaurant Roof Maintenance

It’s getting hot out but that doesn’t mean it should be hot in the restaurant. We must keep the HVAC units clean and the filters changed. Our equipment can not do its job without you looking after it. Please take the time now to go assess your restaurant.

Glass Coffee Pots

Glass coffee pots are not allowed in the restaurant. We should all be using thermal or bulk coffee at this point. If you need more please make sure to work with your leadership on ordering.

Habitat for Humanity GM Market Work Days

Don’t miss out on this fun experience to get out in the community and help build a house for a family in need!

If you have not already, PLEASE SEND YOUR SHIRT SIZES to rich@iammcd.com by Monday, July 3rd, to guarantee a shirt!

Upcoming Dates:

9am-3pm @ 670 Lamont Lane Rockford, IL 61101

Nick’s Market: Tuesday July 18th

Mike’s Market: Thursday August 17th

RMHC Team Dinners

Wow, thank you so much for continuing to support the Ronald McDonald House as a team with these amazing meals! Each and every time we are flooded with thank you's from the family and staff!

Shoutout to the Rockford, Madison, and Office teams!!

Rockton Car Show

Hey there! Our car show has grown significantly this year, with more than 200 cars showcased at our last event.

If you happen to be in the area, join us every third Thursday of the month from 5-8 pm at our Rockton location to check it out.

We owe a massive thank you to our new Car Show Committee and the incredible Rockton Team for making this possible!

Sky Carp Team Tickets

Our team has been thoroughly enjoying the new ABC Stadium in Beloit this summer! Just wanted to remind you that we have four tickets available for each home game behind home plate. If you and your family or team are interested in attending, please email your preferred date to office@iammcd.

Banking on July 4th

A reminder that Tuesday July 4th is a national holiday! No banking will be available, including Loomis change order deliveries OR pickups.

Bakery Phase Out

McDonald’s is discontinuing the bakery line. Products may become unavailable, please use product outage and email tech to remove permanently. Cases will be used for cookies and pies. More information to follow.

Promotions & Marketing Updates – ALL Restaurants

June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC

July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24)

**Please see attached documents for the Co-Op specific promotions**

MOCNI - #13650, #25899 & Huntley Patch

IL/IA - #32257

GWOS – All Others

Digital OSAT: Below 55% with >10 Surveys: Oasis, Verona Rd.

National Fry Day

To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion.

Staffing Levels 6.26.2023

Please see the attached staffing levels for June 26th. If you have any questions, ask your supervisor.