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< Back The Loop 9.18.23 The Loop 9.19.23 .docx Download DOCX • 596KB En Espanol The Loop 9.19.23 .docx Download DOCX • 587KB 2023 Staffing Level District 4 09.18.23 .pdf Download PDF • 139KB 2023 Staffing Level District 1 09.18.23 .pdf Download PDF • 138KB 2023 Staffing Level District 3 09.18.23 .pdf Download PDF • 139KB 2023 Staffing Level District 2 09.18.23 .pdf Download PDF • 142KB Safety Training Instructions .pdf Download PDF • 801KB IMET Classes .pdf Download PDF • 379KB NABIT Update_Cookie Procedures June 2023 .pdf Download PDF • 4.31MB Previous Next

Buns Burgers & Big Ideas Welcome to "Buns, Burgers & Big Ideas" - your go-to podcast for QSR management excellence. Each week, we deliver practical leadership strategies and industry insights designed specifically for quick service restaurant managers and aspiring leaders. From team development to operational efficiency, we provide actionable tips to help you excel in the fast-paced world of food service. Join our community of QSR leaders and transform your management approach. Be sure to subscribe, we will have new episodes weekly starting January 9th. Start Your Leadership Journey Now! Over 35 Years of QSR Experience Riley & Eric are here to guide you on your leadership journey! Share Big Ideas Find our contact info below and share your story! Community Support Join our community of QSR Leaders! Meet Your Hosts Riley and Eric are excited to be your hosts and this podcast has been a vision of thiers for awhile. Learn more about them below! Eric Jaworski Podcast Host, Leadership Expert, and Veteran Eric Jaworski is the co-host of Buns, Burgers and Big Ideas, a leadership-focused podcast that blends real-world experiences with actionable insights for personal and professional growth. A seasoned leader, Eric brings a wealth of expertise as a Maxwell Certified Coach and Certified Behavioral Specialist, equipping him with unique tools to inspire and empower audiences. Currently serving as Vice President of Operations for a multi-unit organization, Eric oversees 30+ restaurants and leads a team of over 1,500 employees. His leadership philosophy focuses on developing high-performing teams, fostering a positive culture, and achieving operational excellence through innovative and people-centered strategies. Eric’s leadership credentials are further shaped by his service as a Staff Sergeant in the Army Reserves for over 12 years, including tours in Iraq and Afghanistan. His military experience has instilled discipline, resilience, and a profound commitment to teamwork—values that underpin his leadership philosophy and podcast discussions. Whether sharing lessons from the battlefield or insights on personal and professional development, Eric is passionate about helping others unlock their potential. Buns, Burgers and Big Ideas reflects his dedication to empowering individuals to lead themselves and others with purpose, clarity, and confidence. Riley Shine Podcast Host Riley Shine, co-host of “Buns, Burgers, and Big Ideas,” brings over 10 years of restaurant industry experience and a passion for leadership development to the podcast. Starting as a crew member, Riley’s journey included roles as a shift manager, department manager, and a pivotal position on the technology team, where he ensured restaurants had the tools for success. Now part of the development department, Riley focuses on helping leaders discover their full potential. Creative at heart, Riley honed his video editing skills during a summer job at a skydiving center and now channels that expertise into podcast production. When he’s not shaping great conversations, he’s DJing weddings, parties, and more, blending his love for music, technology, and creativity. Known for his kind and supportive nature, Riley’s motivation stems from his peers and a desire to set a positive example—especially for his younger sister. On the podcast, he adds humor, and a unique creative perspective, making each episode both insightful and fun. Want to be a Guest? Connect with us and share your story! Send us an email at bx3leadership@gmail.com or Text‪ us @ (608) 728-8103‬! Join Us! Join our community and receive exclusive content! Subscribe Thanks for submitting!

< Back The Loop 10.24.23 The Loop 10.24.23 .docx Download DOCX • 1.82MB En Espanol The Loop 10.24.23 .docx Download DOCX • 1.80MB QR Code Checklist User Guide.MCD.Spanish .docx Download DOCX • 1.62MB QR Code Checklist User Guide.MCD.English .docx Download DOCX • 1.65MB SLIPSAFE ONE PAGER 2023 .pdf Download PDF • 1.92MB 2023 Staffing Level Huntley-Neo District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Rockford-Riveters District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.23.23 .pdf Download PDF • 127KB 2023 Staffing Level Beloit- Octagon District 10.23.23 .pdf Download PDF • 125KB GWOS Incentive Results .xlsx Download XLSX • 10KB IAM Halloween Flyer .pdf Download PDF • 42KB Previous Next

KNOWLEDGE VIDEOS IAM Knowledge Videos IAM Knowledge Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search videos Search video... Now Playing Counterfeit Money 02:14 Play Video Now Playing Digital Experience Episode 1 Curbside 03:40 Play Video Now Playing Cones & Sundaes 02:24 Play Video Maintenance Videos Maintenance Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search videos Search video... Now Playing McD US Grill Recovery 04:29 Play Video Now Playing Bunn Clean Brewer 02:57 Play Video Now Playing Curttis Brewer 04:58 Play Video LOV Operations Videos

< Back Archways to Opportunity At Iron Arch McDonald’s, we believe that education is a true game-changer. We’re proud to provide employees with tools and world-class training that help them succeed. Archways to Opportunity is not a one-size-fits--all solution, but an overarching education strategy that meets people where they are. Archways to Opportunity is a benefit for all of our employees after they have been employed for 90 days. Employees must work a minimum of 15 hours per week to qualify for Archways to Opportunity benefits. The Archways program offers: English language program to help our employees and their immediate family learn to speak English. High School Diploma Program for our employees and any immediate family member who would like to achieve this milestone. All graduates also receive a career focus certification in one of many areas of concentration. College Degree Program helps our employees achieve their college dreams whether it be an Associates, Bachelor’s, or master’s degree by offering $2,500 per year to help with college expenses ($3,500 for Swing, Department and General Managers). The Archway’s Mentoring program works like a college counselor but with a much broader base of knowledge to help you find the program that best fits your needs, whether it be an on-line program or a traditional program. Visit archwaystoopportunity.com or for specific questions contact the office at office@iammcd.com . Previous Next

< Back Deb Benson General Manager deb@iammcd.com

< Back Leave of Absence (LOA) If you find one of your team members is having difficulty balancing the demands of a job combined with school obligations, family issues, travel, or other reasons, talk to them about taking a temporary leave of absence. Guarantee of same position is not granted, however guarantee of same pay rate is, following State guidelines. Previous Next

< Back Ana Gomez Garcia GM Council Member & General Manager Ana@iammcd.com

< Back Matthew Riddle Operations Consultant Matthew@iammcd.com

McHire Training Video

< Back The Loop 2/7/23 Welcome to The Loop! The Loop is an easy way to stay “in the loop” for the goings on of Iron Arch & McDonald’s. Everything in one place. Need to go back and see an old issue? They are now archived on the Team Center under, you guessed it, The Loop. Or click this link . Community Events It was a busy week last week with community events. Thank you to all the restaurants that hosted an event. Guest Shout Out Here is a guest shout out for Kate and her team at Byron. Great Job! “I was at the Byron McDonald’s at 9pm on a Friday night and the manager was absolutely killing it. The store had gotten slammed both drive thru and lobby and the manager did an amazing job treating each customer with absolute kindness and customer service. He is an asset to your team. I wish I had gotten his name. I hope you can share.” Digital Experience We need to ensure that every guest that we contact via curbside or table service is asked “Do you have everything you need?”. “Hello Sally, thank you for using curbside, do you have everything you need?...”Thank you, have a great day” Digital Stats – February Month To Date Digital usage 26.25% of transactions Calendar February 7th – GM Patch Calls 130-230p February 8th – Kitchen DM Meeting 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 8th – NABIT Webcast (130p or 330p) (Register Here) February 12th – Release Payroll – ILLINOIS ONLY February 13th – WISCONSIN PAYDAY! February 14th – Happy Valentine's Day February 14th – GM Patch Calls 130-230p Promotions & Marketing Updates – ALL Restaurants As soon as product arrives – Shamrock Shake & Shamrock Oreo McFlurry Start February 14th – Famous Meals 2.0 All Iron Arch Selling Start **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: February 7th – Station Guide Audit February 7th – Sink Sticker Survey February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 Shamrock Shake Readiness The Shamrock Shake and Shamrock McFlurry will be activated on the POS on February 8th. Please place the keys in product outage immediately to avoid guest dissatisfaction. Once the syrups have been received, please start the Shamrock Event ASAP. Once this has started, please put a message on your static reader board. Digital reader boards will be updated on the 10th. Superbowl Sunday! Show your favorite team support and wear a jersey this Sunday, February 12th for Super Bowl Sunday! It doesn't have to be the Chiefs or Eagles, or even football for that matter! Show your "McDonald's Team Spirit" and take lots of pictures and submit them to office@iammcd.com Ready On Arrival Ready on Arrival begins on February 22nd. There are now training videos on the ROA Nabit page on @mcd. If you missed the webcast, the recording is on there as well (LINK). While ROA may not seem difficult, there are some procedural changes for all pickup points at the restaurants. Please watch the training videos and open the NABIT ROA box that will arrive at your restaurant. Training is also available for managers and crew through Fred. Simply click this logo within the Crew Training or Shift Leadership collections. Winter Safety Due to rising and falling temperatures please remember to salt all sidewalks and areas with ice in the parking lot daily. We need to be proactive to prevent guest and employee injuries due to slip and falls. The amazing sunshine during the day, combined with freezing temperatures overnight created very slippery surfaces. In-Person Leadership Transitions There is still room in the March 28th – 30th in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com if you have any students. Save the Date – All GM/Staff Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. If there are any topics you want discussed, please let your leadership team know no later than February 14th. We look forward to seeing everyone soon! Best Burger Readiness – Don’t Forget Please complete this Best Burger #2 Survey by February 14th. All Iron Arch restaurants will be on a max run size of 6 NO LATER THAN FEBRUARY 14th. Deployment schedules for each patch will be determined and start in mid-March. People Brand Visits Just a reminder that all signs relating to our recent People Brand Visits are to remain in place until otherwise notified. Please make sure your restaurant team understand that the following signs should not be removed without Supervisor permission: HR Stop Sign (English and Spanish) with QR Codes linking to updated Survey Summary, Current Employee Handbook and Zero Discrimination Policy. Current 10 in 1 Poster (which includes information on "Mitigating workplace violence" Crew Wellness Check Poster (posted near time clock) To ensure all restaurants are compliant, we are asking that all General Managers complete this People Brand Visit Readiness Survey by February 14th. If you find you are missing any of the forms listed, please email office@iammcd.com ASAP for replacements. Back Up CO2 Air Gas Cylinders While reviewing our contract with Airgas we noticed many of our restaurants have more than 2 back up cylinders. The next time a location needs a full cylinder call the 800 number at 800-772-8144 and tell them how many empty cylinders need to be picked up and how many full cylinders need to be delivered. They will only pick up when making a delivery for a full cylinder. The cylinders must be visible and all in one spot where they typically would drop off. If you have any questions please email riley@iammcd.com . Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. RHS Security Patch Updates We have a couple restaurants that have some updates upcoming. You'll know the update is running if you see the below message on any of your registers. This will cause your POS Open to take a little longer. Please do not reboot any of your POS devices until everything is finished, and call ATOS if it takes longer than 30min or you can't complete your POS for some reason. The following restaurants are scheduled: 2317 - 2/8 31419 - 2/9 32257 - 2/9 94 - 2/13 3488 - 2/13 26906 - 2/15 29838 - 2/15 4231 - 2/16 25899 - 2/20 26289 - 2/20 5612 - 2/27 6275 - 2/27 Famous Order 2.0 The Famous Order begins on February 14th. While the artist behind the famous tray won’t be revealed until the Super Bowl, the meal will consist of a cheeseburger, QPC, large fry, 2 large drinks and an apple pie. DO NOT OPEN THE PROMOTIONAL PACKAGING, TRAINING MATERIALS OR ANY OTHER INFORMATION EARLY! DO NOT HAND OUT THE T-SHIRTS. Sanitation Class There is still room in both the Rockford and Madison classes on February 21st. Please note that all of the State Food Safety training must be completed prior to the exam day. Martin Brower Survey Please complete the Martin Brower Customer Satisfaction Survey by February 28th. Let your voices be heard and enter to win a chance some prizes. Scan this QR code to take the survey. Answers are confidential. Spanish IMET Training There will be an online IMET training in Spanish on February 23rd from 2pm – 5pm. If you have a manager who would benefit from this training, please use this link to register. Staffing Levels – 2.6.2023 Please see the attached staffing levels as of February 6th. If you have questions, please ask your Operations Supervisor. ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB Boil Out Schedule .docx Download DOCX • 15KB 2023 Staffing Level Rockford Patch 02.06.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 02.06.23 .pdf Download PDF • 114KB 2023 Staffing Level Madison Patch 02.06.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 02.06.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 02.06.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.06.23 .pdf Download PDF • 123KB En Espanol Electronico Semanal 2.7.23 .docx Download DOCX • 2.01MB Previous Next

< Back Insurance Benefits For Crew: After 1 year of employment, health Insurance is offered through Blue Cross Blue Shield for employees working a minimum average of 30 hours per week. Open Enrollment is held once per year – usually in November/December for January enrollment. Insurance enrollment is NOT offered at any other time of the year UNLESS employee becomes newly eligible, i.e., their one-year anniversary, a newly promoted or newly hired manager, or the employee loses their current health care coverage. Managers are eligible for insurance coverage immediately upon becoming a manager. It is recommended to visit www.healthcare.gov Please review the following doccuments and fill our our insraunce inquiry form if you would like more information! Any insurance coverae inquires must be submitted through the Iron Arch website form, “Insurance Coverage Request”. Iron Arch Insurance Benefits Policy Website .docx Download DOCX • 19KB Previous Next

< Back Tiffany Barrera Payroll Administrator tiffany@iammcd.com

Looking to advance your career? Join us! < Back Growth Opportunities Programa de entrenamiento Con cada paso de capacitación superior, nuestros empleados ganan más dinero. Anime a los miembros calificados de su equipo a hablar con usted o su Gerente General para desarrollar un plan para lograr las metas profesionales y las metas monetarias que buscan. ¡Siempre hay espacio para crecer! Previous Next

< Back Weekly Update 1/31/23 Groundhog Madness Shout out to Oscar and his Woodstock team for their groundhog week kick off. They sold 426 Happy Meals on Friday. For those of you who do not know, the movie Groundhog Day was filmed in Woodstock, not too far from our restaurant. Digital Experience As an organization, we have completed 1,081 digital verifications. As an organization, our January Digital OSAT is currently at 65.3%. This is 0.8% better than January 2022. Remember, our 2023 goal is 84.3% goal. Our current Digital Executed As Designed score is 41.7%. This is 14% higher than last year’s EAD score. Digital Stats – January 2023 Digital usage 25.86% of transactions MOP Curbside 227 seconds MOP DT 199 seconds MOP Table Service 186 seconds Calendar January 31st – GM Patch Calls 130-230p February 1st – GM Meeting 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 2nd – ROA Nabit Webcast ROA Nabit Training Webcast. February 5th – Release Payroll WISCONSIN ONLY February 6th – ILLINOIS PAYDAY! February 7th – Hiring/Staffing Call 830-1030a meet.google.com/zmp-szra-fvy February 7th – GM Patch Calls 130-230p Promotions & Marketing Updates – ALL Restaurants January 31st – Start Mickey & Friends HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: January 31st – Best Burger Readiness Survey #1 February 7th – Station Guide Audit February 7th – Sink Sticker Survey February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 Shamrock Shake Readiness It’s almost time!!! Take the time to ensure that your shake machine is up and running. Remember, that we haven’t used the fourth flavor since last year so the peristaltic pump may have flattened and need to be replaced. The Shamrock Shake and Shamrock McFlurry will be activated on the POS on February 7th. Please place the keys in product outage immediately to avoid guest dissatisfaction. Once the syrups have been received, please start the Shamrock Event ASAP. Once this has started, please put a message on your static reader board. Digital reader boards will be updated on the 10th. Save the Date – All GM/Staff Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. If there are any topics you want discussed, please let your leadership team know no later than February 14th. We look forward to seeing everyone soon! Best Burger Readiness While continuing to work on correct dehydrated onion procedures, using smaller prep pans and tempering cheese, it is time to move onto the next phase of Best Burger deployment. This next phase is all about getting the grill settings changed and moving to the new max run of 6 for regular patties. Please complete this Best Burger #2 Survey by February 14th. All Iron Arch restaurants will be on a max run size of 6 NO LATER THAN FEBRUARY 14th. Deployment schedules for each patch will be determined and start in mid-March. Sink Sticker Survey Please complete this one question survey if your 3-compartment sink has the correct signage. Please complete this survey by February 7th. People Brand Visits Just a reminder that all signs relating to our recent People Brand Visits are to remain in place until otherwise notified. Please make sure your restaurant team understand that the following signs should not be removed without Supervisor permission: HR Stop Sign (English and Spanish) with QR Codes linking to updated Survey Summary, Current Employee Handbook and Zero Discrimination Policy. Current 10 in 1 Poster (which includes information on "Mitigating workplace violence" Crew Wellness Check Poster (posted near time clock) To ensure all restaurants are compliant, we are asking that all General Managers complete this People Brand Visit Readiness Survey by February 14th. If you find you are missing any of the forms listed, please email office@iammcd.com ASAP for replacements. Change Orders When the amount of change that is ordered for your change order, please make sure that this amount of money is to be dropped in the smart safe on the same day as the change order was placed. If the dropped amount is different from the actual requested order, please let Gianna know by emailing her gianna@iammcd.com . Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Staffing Levels – 1.30.2022 Please see the attached staffing levels as of January 30th. If you have questions, please ask your Operations Supervisor. Attachments Boil Out Schedule .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 14KB GWOS Promotions .docx Download DOCX • 14KB 2023 Staffing Level Madison Patch 01.30.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 01.30.23 .pdf Download PDF • 117KB 2023 Staffing Level Beloit Patch 01.30.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 01.30.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 01.30.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 01.30.23 .pdf Download PDF • 124KB En Espanol Electonico Semanal 1.31.23 .docx Download DOCX • 607KB Previous Next