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McDonald's Woodstock 250 S. Eastwood Dr Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

Check out our insurance policy! < Back Insurance Benefits Para la tripulación: después de 1 año de empleo, se ofrece seguro médico a través de Blue Cross Blue Shield para los empleados que trabajan un promedio mínimo de 30 horas por semana. Los gerentes son elegibles para la cobertura de seguro inmediatamente después de convertirse en gerentes. La inscripción abierta se lleva a cabo una vez al año, generalmente en noviembre/diciembre para la inscripción de enero. La inscripción en el seguro NO se ofrece en ningún otro momento del año A MENOS QUE el empleado sea elegible por primera vez, es decir, su primer aniversario, un gerente recién ascendido o contratado, o el empleado pierda su cobertura de atención médica actual. Cualquier consulta de cobertura de seguro debe enviarse a través del formulario del sitio web de Iron Arch, "Solicitud de cobertura de seguro". Se recomienda visitar www.healthcare.gov Cualquier consulta sobre cobertura de seguro debe enviarse a través del formulario del sitio web de Iron Arch, "Solicitud de cobertura de seguro". https://forms.iammcd.com/232125033642949 Previous Next

< Back Evelyn Mendoza General Manager

< Back The Loop 6.27.2023 Operations : Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations : Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 30th. Office Manager: Perform a Telephone Audit to lower cost by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience There are now ‘podcasts’ on the NABIT page with best bets over a variety of topics. Here are the link to two digital topics for you and your team. Guest Goes to Wrong Restaurant to Pick up MOP Order ROA Experience Podcast Calendar June 30th – Clean Up Employee Rosters ALL July 2nd – Release Payroll Illinois Only July 3rd – Wisconsin Payday! July 4th – Happy July 4th!! July 4th – Iron Arch Office will be closed July 5th – Happy 5th McD Anniversary Danelle Duncan Tuesday July 4th The Iron Arch Office will be closed Cheesy Jalapeno Cheesy Jalapeno goes active on your registers tomorrow, 06/28! If you have not received jalapenos or cheese sauce, please use product outage. Sandwiches can start as soon as product is received. Just wanted to share a quick message regarding the cheesy jalapeno quarter pounder. There's been some confusion around how to place the jalapenos on the sandwich. The correct procedure is to grab 8 to 10 jalapenos with a gloved hand and place them on the crown. The grill team does not need to remove gloves after each grab of the jalapenos, there will be a minimal amount of transfer which in test markets was fine. Restaurant Roof Maintenance It’s getting hot out but that doesn’t mean it should be hot in the restaurant. We must keep the HVAC units clean and the filters changed. Our equipment can not do its job without you looking after it. Please take the time now to go assess your restaurant. Glass Coffee Pots Glass coffee pots are not allowed in the restaurant. We should all be using thermal or bulk coffee at this point. If you need more please make sure to work with your leadership on ordering. Habitat for Humanity GM Market Work Days Don’t miss out on this fun experience to get out in the community and help build a house for a family in need! If you have not already, PLEASE SEND YOUR SHIRT SIZES to rich@iammcd.com by Monday, July 3rd, to guarantee a shirt! Upcoming Dates: 9am-3pm @ 670 Lamont Lane Rockford, IL 61101 Nick’s Market: Tuesday July 18th Mike’s Market: Thursday August 17th RMHC Team Dinners Wow, thank you so much for continuing to support the Ronald McDonald House as a team with these amazing meals! Each and every time we are flooded with thank you's from the family and staff! Shoutout to the Rockford, Madison, and Office teams!! Rockton Car Show Hey there! Our car show has grown significantly this year, with more than 200 cars showcased at our last event. If you happen to be in the area, join us every third Thursday of the month from 5-8 pm at our Rockton location to check it out. We owe a massive thank you to our new Car Show Committee and the incredible Rockton Team for making this possible! Sky Carp Team Tickets Our team has been thoroughly enjoying the new ABC Stadium in Beloit this summer! Just wanted to remind you that we have four tickets available for each home game behind home plate. If you and your family or team are interested in attending, please email your preferred date to office@iammcd. Banking on July 4th A reminder that Tuesday July 4th is a national holiday! No banking will be available, including Loomis change order deliveries OR pickups. Bakery Phase Out McDonald’s is discontinuing the bakery line. Products may become unavailable, please use product outage and email tech to remove permanently. Cases will be used for cookies and pies. More information to follow. Promotions & Marketing Updates – ALL Restaurants June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Digital OSAT: Below 55% with >10 Surveys: Oasis, Verona Rd. National Fry Day To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion. Staffing Levels 6.26.2023 Please see the attached staffing levels for June 26th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 31KB ILIA Promotions .pdf Download PDF • 29KB GWOS Promotions .pdf Download PDF • 27KB VOICE Results .pdf Download PDF • 69KB Cheesy Jalapeno .pdf Download PDF • 3.30MB Rockford Patch 06.26.23 .pdf Download PDF • 100KB Monroe Patch 06.26.23 .pdf Download PDF • 96KB Belvidere Patch 06.26.23 .pdf Download PDF • 98KB Huntley Patch 06.26.23 .pdf Download PDF • 100KB Madison Patch 06.26.23 .pdf Download PDF • 98KB Beloit Patch 06.26.23 .pdf Download PDF • 98KB The Loop 06.27.2023 - Spanish .pdf Download PDF • 559KB Previous Next

< Back The Loop 2.14.23 Digital Experience Do your front counter POS have a label reminding crew to ask about the rewards app? If not, please utilize the label maker and post, “Hi, will you be using the rewards app today?”. Digital Stats – February Month To Date Digital usage 25.89% of transactions Calendar February 14th – Happy Valentine's Day February 14th – Hiring/Staffing Call 839a-9a meet.google.com/bfz-djsn-hoj February 14th – GM Patch Calls 130-230p February 15th – AMEX Receipts Due (AMEX App) February 15th – Kitchen DM Meetings 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 16th – HAPPY BIRTHDAY ALMA SALCEDO! February 19th – Release Payroll – WISCONSIN ONLY February 20th – ILLINOIS PAYDAY! February 21st – Sanitation Exams Madison 8a-2p, Rockford 130p-4p February 21st – GM Patch Calls 130p-230p February 22nd – People DM Meetings 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. Promotions & Marketing Updates – ALL Restaurants February 14th – Famous Meals 2.0 All Iron Arch Selling Start **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 March 7th – MOP Stall Survey Best Burger All Iron Arch restaurants should be on a max run of 6 for 10:1. Starting this change early will help our teams with the roll out of Best Burger, which begins in March. Please ensure that Squaddle knows that your new max run is 6. NABIT Webcast Did you miss the Nabit webcast last week? Click here to see the recording. There is some great information about fries as well as the upcoming sandwich name change (#32257 2/16, all others 2/21) and the new limited time offer sandwich, the Bacon Ranch McCrispy. Please open your February Nabit training kits (photo below) for more information and training materials. Ready On Arrival Ready on Arrival begins on February 22nd. There are now training videos on the ROA Nabit page on @mcd. If you missed the webcast, the recording is on there as well ( LINK ). While ROA may not seem difficult, there are some procedural changes for all pickup points at the restaurants. Please watch the training videos and open the NABIT ROA box that will arrive at your restaurant. Training is also available for managers and crew through Fred. Simply click this logo within the Crew Training or Shift Leadership collections. Campus App Need to access Campus on a mobile device? The best way is to download the Cornerstone SBX app. Download the app, enter mcdcampus.sabacloud.com as the site, and then log in with your EID. All GM Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. We look forward to seeing everyone soon! Digital Drivers While we look to continually increase our digital footprint, we need to ensure that our guests can quickly see where they can go to complete their digital transaction. Please complete the MOP Stall Survey by March 7th. In-Person Leadership Transitions There is still room in the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com if you have any students. McDonald’s Famous Duo Now that the word is out and everyone knows that Cardi B and Offset are the famous duo meal, you can hand out the new t-shirts to your crew. These shirts can be worn from February 14th – March 12th. People Brand Standards Readiness Don’t forget to complete the People Brand Standards Survey . Due Today! Frozen Beverage Planned Maintenance As part of the FCB deployment program established with KBI and McDonald’s, the FCB PM will be completed by Ken’s Beverage for each of the annually scheduled preventative maintenance visits. Your location(s) will be contacted by Ken’s Beverage by phone 3 to 7 business days prior to the PM to confirm the scheduled date for the PM visit. The PM will take approximately 60-90 minutes on site, PM will not interfere with any peak period time frames and have minimal impact on the normal operations of the location. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. RHS Security Patch Updates We have a few restaurants that have some updates upcoming. You'll know the update is running if you see the below message on any of your registers. This will cause your POS Open to take a little longer. Please do not reboot any of your POS devices until everything is finished, and call ATOS if it takes longer than 30min or you can't complete your POS for some reason. The following restaurants are scheduled: 26906 - 2/15 29838 - 2/15 4231 - 2/16 25899 - 2/20 26289 - 2/20 5612 - 2/27 6275 - 2/27 Sanitation Class There is still room in the Madison classes on February 21st. Please note that all the State Food Safety training must be completed prior to the exam day. Martin Brower Survey Please complete the Martin Brower Customer Satisfaction Survey by February 28th. Let your voices be heard and enter to win a chance some prizes. Scan this QR code to take the survey. Answers are confidential. Spanish IMET Training There will be an online IMET training in Spanish on February 23rd from 2pm – 5pm. If you have a manager who would benefit from this training, please use this link to register. Staffing Levels – 2.13.2023 Please see the attached staffing levels as of February 13th. If you have questions, please ask your Operations Supervisor. MOCNI Promotions .docx Download DOCX • 15KB ILIA Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 14KB Boil Out Schedule .docx Download DOCX • 15KB 2023 Staffing Level Rockford Patch 02.13.23 .pdf Download PDF • 123KB 2023 Staffing Level Huntley Patch 02.13.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 02.13.23 .pdf Download PDF • 120KB 2023 Staffing Level Monroe Patch 02.13.23 .pdf Download PDF • 116KB 2023 Staffing Level Madison Patch 02.13.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 02.13.23 .pdf Download PDF • 121KB En Espanol 2.14.23 .docx Download DOCX • 1.40MB Previous Next

< Back The Loop 3.21.23 Sales Record Congratulations to Pedro and the Odana team for once again hitting a new sales record. On the 17th they did $24,381.25 in sales! Guest Shout Out Here is a guest shout out to Heather and her University team. Great Job! “I wanted to pass along my appreciation for your amazing staff at the University Avenue /Madison address. I stopped there on Saturday night after spending my third full day at a nearby hospital following my husband’s surgery for a broken back. I pulled into your drive through and ordered! Drove to the window and could NOT locate my wallet anywhere in my purse/front seat!! I was in a panic and really needed that amazing Diet Coke! When she opened the window I asked that she cancel the order and explained my situation!! Without skipping a beat she responded with a “Nope..it is all prepared and we want you to enjoy it”!! After the last long days that was just the boost I needed!! When I got home I located the wallet!! Thankfully!! The next day I drove through again and was happy to see her again!! I offered to pay her again..and she said it is totally fine and they were happy to help My day!! If Kiara (not sure of spelling) is any indication how you train all your people. BRAVO!!! She needs some recognition for her kindness and it is something that I will always take with me!! THANK YOU!!!” Digital Experience – Best Bet Please utilize the training videos to help your teams with ROA issues. All videos are on @mcd on the Ready on Arrival NABIT page. Curbside & Table Service Drive Thru Front Counter Digital Stats – March Month To Date Digital Usage - 24.99% of transactions Calendar March 21st – Happy Birthday Michael Peschel! March 21st – GM Patch Calls 130p-230p Promotions & Marketing Updates – ALL Restaurants March 20th – Shamrock Phase Out Begins (Ends 4/2) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: March 21st – eProduction Baseline Survey March 21st – Auto Greeters Updated Is your restaurant still on the bottom performer list? What can you do to shave off a few seconds or increase your score by a percent? Are any of your fellow patch GMs on top and you can reach out? WOW, in 3 days, we sold 15,000 PIES as an organization!! Breakfast Voice We are off to an extremely solid start with our new goal. We received 16 responses yesterday and are at 100%!! We started just a few days ago with 1 or 2 responses as an entire team. We are making progress. For some it may feel slow going but we are making progress. We are down to 10 restaurants that do not have responses. What will help us get there? There are a few tactics that we have asked of the team. Hang up the flyer, drive the VOICE incentive. I am strongly encouraging all of us to look at our hospitality cues and if our team at the points of contact are delivering on those. Points of contact would be at the order point, cashier booth and present booth. Identity those handful of people who typically work 7-9 Sunday through Saturday and let's have the right conversations. With that being said, we must also get the receipts into the hands of our guests. They are to be given out every time. We are fast sitting at 100 seconds Peak Breakfast OEPE for the month as an organization. Only 32257 and 5612 were above 120 this past week with both ending in the 120s. Now we must add the cherry on top with hospitality. Let's continue to put the effort in everyday until we build the next foundation of success with VOICE. The train is starting to leave the station. Make sure to get yourself and the team on board before it does. Let's do this together! We currently have 35667 leading the way with 20 responses at 95%. Nicely done! New Things on The Way The new Iron Arch training center is under way. Very exciting and stay tuned for updates. Listening Survey Keep working on the surveys. Feedback from the team is very important and the more responses we receive the better. Please utilize the QR Code below or on the flyers in your restaurants. PACE The Ops PACE team has compiled the following top areas of focus based on year-to-date 2023 brand protection visits and Operations Excellence Assessments: Food Safety (EcoSure and Health Department Inspections): · Restaurant cleanliness (floors, equipment, and walls), good hygiene practices (disposable gloves and other personal hygiene procedures), and food packaging procedures Health & Safety: · Exterior walking surfaces in good repair and electrical outlets, connectors, and cords in good repair Operations Excellence Assessment: · Speed of service across the drive-thru (OEPE), curbside and in-restaurant (R2P + fulfillment) omni channels · Elevating the digital customer experience (executing as designed) through a focus on a digital crew prompt (e.g., “Hi! Will you be using your McDonald’s App today?”) and using the guest’s name at key interaction points across all omni channels. · Strengthening production management through UHC product holding times and holding levels sufficient per posted product level charts, and products within secondary shelf lives. Shamrock Even Phase Out And just like that, the Shamrock is on the way out. The phase out is March 20th – April 2nd. Please work within your market to deplete your shamrock syrups by April 2nd. We will be starting a new flurry LTO in April and to avoid service barriers, need to be out of Shamrock. Sabbatical and PTO Pay Out This is your last chance to submit for sabbatical and PTO pay out for the quarter. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. MOCNI Promotions .docx Download DOCX • 25KB MOCNI Promotions .docx Download DOCX • 25KB ILIA Promotions .docx Download DOCX • 21KB Boil Out Schedule .docx Download DOCX • 21KB En Espanol 3.21.23 .docx Download DOCX • 1.62MB Previous Next

< Back The Loop 5.23.23 Lacing Up for RMHC Big Shout out to the Madison patch GM’s and Waunakee team for making our "Lacing Up for RMHC” McCare night a huge success! We teamed up with 𝗪𝗮𝘂𝗻𝗮𝗸𝗲𝗲 𝗠𝗶𝗱𝗱𝗹𝗲 𝗦𝗰𝗵𝗼𝗼𝗹 𝗧𝗿𝗮𝗰𝗸 𝗮𝗻𝗱 𝗙𝗶𝗲𝗹𝗱 𝗧𝗲𝗮𝗺 for our first event together, and their volunteer efforts to support RMHC were outstanding! Thank you for making this event yet another significant impact on our community. Car Show Thank you to the Car Show Committee and Matt and his team at Rockton Rd for a record-breaking night. Sales Milestones Congratulations to Danielle and her team at Classic on reaching $3.5 million. Congratulations to Chelsea and her team at Beloit on reaching $2.5 million. Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by May 31st. Digital Experience Did you know that there is an entire section in Campus for digital learning? It’s right on the home page. Digital Stats – Month to Date Digital usage 25.68% of transactions Calendar May 24th - Shoebox for Soldiers McCare Night @ Dempster May 25th – Happy Birthday Amy Scott! May 26th – Happy Birthday Chris Kline! May 28th – Release Payroll WISCONSIN ONLY May 29th – Happy Memorial Day! May 29th – ILLINOIS PAYDAY! May 30th – Clean Up Employee Rosters Promotions & Marketing Updates – ALL Restaurants May 23rd – Start Little Mermaid HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: Bacon Ranch McCrispy The Bacon Ranch McCrispy will be removed from the POS on May 29th. Please ensure that all POP is removed, extra bags of ranch are counted and wasted, and the flavors to love boxes are put away until they are used for the new sandwich in June. Airgas Cylinders Does your restaurant have more than two back up cylinders? Each restaurant should have two full back up cylinders. The next time your restaurant needs a full cylinder, call 800-772-8144 and tell them how many empty cylinders need to be picked up and how many full cylinders need to be delivered. They will only pick up when making a delivery for a full cylinder. The cylinders must be visible and all in one spot where they typically would drop off. If you have any questions, please email riley@iammcd.com . Iron Arch In-Person Leadership Transitions We are excited to announce the next in-person LT class will be July 19th 9a-6p and July 20th 9a-5p. Learners must have the Shift Leadership Curriculum completed to 93% to attend. Email amyo@iammcd.com to register a learner. Running Great Restaurants As we continue McDonald’s and self-graded RGR visits, please utilize the attached RGR form to achieve, and then maintain, RGR standards. The form covers food safety, cleanliness, service, quality & shift leadership. June Sanitation Exams The exams in June will be on June 19th from 8a-2p in Madison and June 20th from 130p-4p in Rockford. If you want a learner for the exam, they must be signed up by June 6th. Learners will need to have completed 100% of the training and taken the online practice exam by June 16th to take the exam. All learners who do not complete the training prior to the exam will not be able to attend, must sign up again, and documentation will be given. NABIT Kits New NABIT kits will arrive in your restaurants on or around June 2nd. Please be aware that smallares and training materials for the Cheesy Jalapeno Bacon QPC will be induced. DO NOT misplace this box. NABIT Webcast – Save the Date The next NABIT webcast will be on June 7th. The topics include Cheesy Jalapeno Bacon QPC, 100 Days of Summer, Crew Account Access, Digital/Delivery/DT, Bakery News, B2B shake/sundae and the June Birthday Meal. Registration Link Tempering/Thaw Stickers Every item that is thawed or tempered should have two stickers. The secondary life sticker and a sticker when the product can start to be used. Please ensure that your freshness labeling system is ready to go. Items include buns, all breakfast pull items, cheese, sauces pouches, and bakery. Iron Arch Energy Box Webcast Please save the date and attend the Energy Box webcast on June 13th from 2-230pm. This meeting is for all GMs during the GM meeting. Link for the virtual meeting is on the Iron Arch calendar. Iron Arch Apparel Store New hats and t-shirts are available in the Apparel Store Grimace Birthday Meal Coming June 12th, the Grimace Birthday Meal. Complete details in the next Loop and on the June 7th NABIT Webcast and training materials in the June 2nd kit. GWOS Promotions .docx Download DOCX • 20KB ILIA Promotions .docx Download DOCX • 22KB MOCNI Promotions .docx Download DOCX • 24KB Spanish RGRV 2023 Running Great Restaurants Visit Form Final .pdf Download PDF • 449KB En Espanol The Loop 5.23.23 .docx Download DOCX • 2.94MB 2023 Running Great Restaurants Visit Form Final .pdf Download PDF • 608KB Previous Next

< Back Amanda Gerde Scheduling Specialist

Looking to advance your career? Join us! < Back Growth Opportunities Programa de entrenamiento Con cada paso de capacitación superior, nuestros empleados ganan más dinero. Anime a los miembros calificados de su equipo a hablar con usted o su Gerente General para desarrollar un plan para lograr las metas profesionales y las metas monetarias que buscan. ¡Siempre hay espacio para crecer! Previous Next

< Back Weekly Update 1/31/23 Groundhog Madness Shout out to Oscar and his Woodstock team for their groundhog week kick off. They sold 426 Happy Meals on Friday. For those of you who do not know, the movie Groundhog Day was filmed in Woodstock, not too far from our restaurant. Digital Experience As an organization, we have completed 1,081 digital verifications. As an organization, our January Digital OSAT is currently at 65.3%. This is 0.8% better than January 2022. Remember, our 2023 goal is 84.3% goal. Our current Digital Executed As Designed score is 41.7%. This is 14% higher than last year’s EAD score. Digital Stats – January 2023 Digital usage 25.86% of transactions MOP Curbside 227 seconds MOP DT 199 seconds MOP Table Service 186 seconds Calendar January 31st – GM Patch Calls 130-230p February 1st – GM Meeting 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 2nd – ROA Nabit Webcast ROA Nabit Training Webcast. February 5th – Release Payroll WISCONSIN ONLY February 6th – ILLINOIS PAYDAY! February 7th – Hiring/Staffing Call 830-1030a meet.google.com/zmp-szra-fvy February 7th – GM Patch Calls 130-230p Promotions & Marketing Updates – ALL Restaurants January 31st – Start Mickey & Friends HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: January 31st – Best Burger Readiness Survey #1 February 7th – Station Guide Audit February 7th – Sink Sticker Survey February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 Shamrock Shake Readiness It’s almost time!!! Take the time to ensure that your shake machine is up and running. Remember, that we haven’t used the fourth flavor since last year so the peristaltic pump may have flattened and need to be replaced. The Shamrock Shake and Shamrock McFlurry will be activated on the POS on February 7th. Please place the keys in product outage immediately to avoid guest dissatisfaction. Once the syrups have been received, please start the Shamrock Event ASAP. Once this has started, please put a message on your static reader board. Digital reader boards will be updated on the 10th. Save the Date – All GM/Staff Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. If there are any topics you want discussed, please let your leadership team know no later than February 14th. We look forward to seeing everyone soon! Best Burger Readiness While continuing to work on correct dehydrated onion procedures, using smaller prep pans and tempering cheese, it is time to move onto the next phase of Best Burger deployment. This next phase is all about getting the grill settings changed and moving to the new max run of 6 for regular patties. Please complete this Best Burger #2 Survey by February 14th. All Iron Arch restaurants will be on a max run size of 6 NO LATER THAN FEBRUARY 14th. Deployment schedules for each patch will be determined and start in mid-March. Sink Sticker Survey Please complete this one question survey if your 3-compartment sink has the correct signage. Please complete this survey by February 7th. People Brand Visits Just a reminder that all signs relating to our recent People Brand Visits are to remain in place until otherwise notified. Please make sure your restaurant team understand that the following signs should not be removed without Supervisor permission: HR Stop Sign (English and Spanish) with QR Codes linking to updated Survey Summary, Current Employee Handbook and Zero Discrimination Policy. Current 10 in 1 Poster (which includes information on "Mitigating workplace violence" Crew Wellness Check Poster (posted near time clock) To ensure all restaurants are compliant, we are asking that all General Managers complete this People Brand Visit Readiness Survey by February 14th. If you find you are missing any of the forms listed, please email office@iammcd.com ASAP for replacements. Change Orders When the amount of change that is ordered for your change order, please make sure that this amount of money is to be dropped in the smart safe on the same day as the change order was placed. If the dropped amount is different from the actual requested order, please let Gianna know by emailing her gianna@iammcd.com . Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Staffing Levels – 1.30.2022 Please see the attached staffing levels as of January 30th. If you have questions, please ask your Operations Supervisor. Attachments Boil Out Schedule .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 14KB GWOS Promotions .docx Download DOCX • 14KB 2023 Staffing Level Madison Patch 01.30.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 01.30.23 .pdf Download PDF • 117KB 2023 Staffing Level Beloit Patch 01.30.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 01.30.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 01.30.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 01.30.23 .pdf Download PDF • 124KB En Espanol Electonico Semanal 1.31.23 .docx Download DOCX • 607KB Previous Next

< Back The Loop 2/7/23 Welcome to The Loop! The Loop is an easy way to stay “in the loop” for the goings on of Iron Arch & McDonald’s. Everything in one place. Need to go back and see an old issue? They are now archived on the Team Center under, you guessed it, The Loop. Or click this link . Community Events It was a busy week last week with community events. Thank you to all the restaurants that hosted an event. Guest Shout Out Here is a guest shout out for Kate and her team at Byron. Great Job! “I was at the Byron McDonald’s at 9pm on a Friday night and the manager was absolutely killing it. The store had gotten slammed both drive thru and lobby and the manager did an amazing job treating each customer with absolute kindness and customer service. He is an asset to your team. I wish I had gotten his name. I hope you can share.” Digital Experience We need to ensure that every guest that we contact via curbside or table service is asked “Do you have everything you need?”. “Hello Sally, thank you for using curbside, do you have everything you need?...”Thank you, have a great day” Digital Stats – February Month To Date Digital usage 26.25% of transactions Calendar February 7th – GM Patch Calls 130-230p February 8th – Kitchen DM Meeting 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 8th – NABIT Webcast (130p or 330p) (Register Here) February 12th – Release Payroll – ILLINOIS ONLY February 13th – WISCONSIN PAYDAY! February 14th – Happy Valentine's Day February 14th – GM Patch Calls 130-230p Promotions & Marketing Updates – ALL Restaurants As soon as product arrives – Shamrock Shake & Shamrock Oreo McFlurry Start February 14th – Famous Meals 2.0 All Iron Arch Selling Start **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: February 7th – Station Guide Audit February 7th – Sink Sticker Survey February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 Shamrock Shake Readiness The Shamrock Shake and Shamrock McFlurry will be activated on the POS on February 8th. Please place the keys in product outage immediately to avoid guest dissatisfaction. Once the syrups have been received, please start the Shamrock Event ASAP. Once this has started, please put a message on your static reader board. Digital reader boards will be updated on the 10th. Superbowl Sunday! Show your favorite team support and wear a jersey this Sunday, February 12th for Super Bowl Sunday! It doesn't have to be the Chiefs or Eagles, or even football for that matter! Show your "McDonald's Team Spirit" and take lots of pictures and submit them to office@iammcd.com Ready On Arrival Ready on Arrival begins on February 22nd. There are now training videos on the ROA Nabit page on @mcd. If you missed the webcast, the recording is on there as well (LINK). While ROA may not seem difficult, there are some procedural changes for all pickup points at the restaurants. Please watch the training videos and open the NABIT ROA box that will arrive at your restaurant. Training is also available for managers and crew through Fred. Simply click this logo within the Crew Training or Shift Leadership collections. Winter Safety Due to rising and falling temperatures please remember to salt all sidewalks and areas with ice in the parking lot daily. We need to be proactive to prevent guest and employee injuries due to slip and falls. The amazing sunshine during the day, combined with freezing temperatures overnight created very slippery surfaces. In-Person Leadership Transitions There is still room in the March 28th – 30th in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com if you have any students. Save the Date – All GM/Staff Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. If there are any topics you want discussed, please let your leadership team know no later than February 14th. We look forward to seeing everyone soon! Best Burger Readiness – Don’t Forget Please complete this Best Burger #2 Survey by February 14th. All Iron Arch restaurants will be on a max run size of 6 NO LATER THAN FEBRUARY 14th. Deployment schedules for each patch will be determined and start in mid-March. People Brand Visits Just a reminder that all signs relating to our recent People Brand Visits are to remain in place until otherwise notified. Please make sure your restaurant team understand that the following signs should not be removed without Supervisor permission: HR Stop Sign (English and Spanish) with QR Codes linking to updated Survey Summary, Current Employee Handbook and Zero Discrimination Policy. Current 10 in 1 Poster (which includes information on "Mitigating workplace violence" Crew Wellness Check Poster (posted near time clock) To ensure all restaurants are compliant, we are asking that all General Managers complete this People Brand Visit Readiness Survey by February 14th. If you find you are missing any of the forms listed, please email office@iammcd.com ASAP for replacements. Back Up CO2 Air Gas Cylinders While reviewing our contract with Airgas we noticed many of our restaurants have more than 2 back up cylinders. The next time a location needs a full cylinder call the 800 number at 800-772-8144 and tell them how many empty cylinders need to be picked up and how many full cylinders need to be delivered. They will only pick up when making a delivery for a full cylinder. The cylinders must be visible and all in one spot where they typically would drop off. If you have any questions please email riley@iammcd.com . Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. RHS Security Patch Updates We have a couple restaurants that have some updates upcoming. You'll know the update is running if you see the below message on any of your registers. This will cause your POS Open to take a little longer. Please do not reboot any of your POS devices until everything is finished, and call ATOS if it takes longer than 30min or you can't complete your POS for some reason. The following restaurants are scheduled: 2317 - 2/8 31419 - 2/9 32257 - 2/9 94 - 2/13 3488 - 2/13 26906 - 2/15 29838 - 2/15 4231 - 2/16 25899 - 2/20 26289 - 2/20 5612 - 2/27 6275 - 2/27 Famous Order 2.0 The Famous Order begins on February 14th. While the artist behind the famous tray won’t be revealed until the Super Bowl, the meal will consist of a cheeseburger, QPC, large fry, 2 large drinks and an apple pie. DO NOT OPEN THE PROMOTIONAL PACKAGING, TRAINING MATERIALS OR ANY OTHER INFORMATION EARLY! DO NOT HAND OUT THE T-SHIRTS. Sanitation Class There is still room in both the Rockford and Madison classes on February 21st. Please note that all of the State Food Safety training must be completed prior to the exam day. Martin Brower Survey Please complete the Martin Brower Customer Satisfaction Survey by February 28th. Let your voices be heard and enter to win a chance some prizes. Scan this QR code to take the survey. Answers are confidential. Spanish IMET Training There will be an online IMET training in Spanish on February 23rd from 2pm – 5pm. If you have a manager who would benefit from this training, please use this link to register. Staffing Levels – 2.6.2023 Please see the attached staffing levels as of February 6th. If you have questions, please ask your Operations Supervisor. ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB Boil Out Schedule .docx Download DOCX • 15KB 2023 Staffing Level Rockford Patch 02.06.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 02.06.23 .pdf Download PDF • 114KB 2023 Staffing Level Madison Patch 02.06.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 02.06.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 02.06.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.06.23 .pdf Download PDF • 123KB En Espanol Electronico Semanal 2.7.23 .docx Download DOCX • 2.01MB Previous Next

< Back The Loop 3.28.23 Hamburger University Graduate Congratulations to Becky on her completion of Hamburger University Sales Record Danielle and her team at Classic had a new daily sales record of $14,500 on March 17th. Great Job!! Congratulations Chelsea was the Martin Brower Satisfaction Survey grand prize winner!! Congratulations! Guest Shout Out Here is a guest shout out for Antonia at University “I honestly believe this employee deserves recognition for work. I usually stop at this McDonald's when I pick up my grandkids from school on Fridays. I had not had the pleasure of meeting her until today. She is super friendly and delightful. She did her best to make us feel very welcomed. I look forward to seeing her more often. I don't usually take time to do this, but she is hard working and deserves the recognition.” Cubs Game Winners Congrats to Chelsea at Beloit and Erin at the Oasis for having the best VOICE as discussed at the GM meeting and ultimately winning some tickets to the Cubs opening week games. Way to go!! Digital Experience Does your front counter POS have a label reminding crew to ask about the rewards app? If not, please utilize the label maker and post, “Hi, will you be using the rewards app today?”. Digital Stats – March Month to Date Digital usage 25.02% of transactions Calendar March 30th – Clean Up Employee Roster – ALL April 1st – Happy Birthday Jared Sadewater April 1st – Happy Birthday Hailey Benish April 2nd – Release Payroll Wisconsin Only April 3rd – ILLINOIS PAYDAY Promotions & Marketing Updates – ALL Restaurants March 20th – Shamrock Phase Out Begins (Ends 4/2) April 3rd – Last Day Karma’s World HM April 4th – Start Masked Singer HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others GWOS ONLY – Bold Iced Coffee GWOS restaurants are in the process of transitioning to Bold Iced Coffee. Your restaurant may already have the new product. Please look at the following dates and watch this quick 3-minute video on all things iced coffee. Key Dates for the Transition: · Week of March 5—NABIT Kits delivered to the restaurants (Training Materials) · March 20—POS logistics will change— (Recipe and WRIN numbers attached to Iced Coffee will change from Smooth to BOLD) · March 20—Deplete your current supply of Smooth Blend Iced Coffee (WRIN 00093-114) and start using the NEW Bold Blend Iced Coffee (WRIN 13257-001) o The DCs will assist the restaurants in reducing their supply of Smooth Blend and implementing the BOLD Blend o NOTE: There is NO BUY BACK for any remaining Smooth Blend Iced Coffee Were you able to make it out of the bottom? How far away are you from the Iron Arch average? What are some small changes that you can make to get out of the bottom? If you made it out of the bottom, what did you do and what can you show your fellow GMs to help them get out of the bottom? Voice Results Please see the attached Voice bonus amounts for March 1st – 16th. The Rockford Patch received $275 with Beloit just behind at $240! The total earned was $905, but $2,260 was still left on the table! Maximizing MOP & ROA Nabit Webcast There is a Nabit Nation webcast on maximizing MOP & ROA on April 19th from 3p-4p. Topics include: Elevating Operations & Technology, Geofence Basics, Customer Experience + 800# Information, National Marketing Plan & Communications Guidelines. Please click this link to register. Breakfast OEPE We are proud to say that every one of our restaurants this past week finished under 120 seconds! Way to work as a team for all of us to get there!! What a trend we are excited to continue!! Listening Survey Don’t forget to keep going on the Listening Surveys. Nice job Beloit & Court St for completing 100% of your surveys. April 19th is the last day for surveys and our response rate goal is 85% of every restaurant. Boil Outs Boil outs are nearly complete with just three remaining. March 28th & 29th – Huntley North 30th & 31st – Carpentersville April 3rd & 4th – Huntley South GWOS Promotions .docx Download DOCX • 20KB ILIA Promotions .docx Download DOCX • 22KB MOCNI Promotions .docx Download DOCX • 25KB Voice 3.21.23 .xlsx Download XLSX • 20KB En Espanol Loop 3.28.23 .docx Download DOCX • 1.22MB Previous Next

< Back The Loop 7.18.23 Congratulations Congratulations to our four Outstanding Manager Award recipients and their teams. Ermundo Albarran @ Carpentersville Kim Mailand @ Jefferson Oscar Hernandez @ Woodstock Tonya Rykowski @ Court St Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Crew Trainer Roadmap & Verification Process by September 30th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience Still having procedural issues with front counter MOP transactions? Please utilize this short Front Counter training video to help. Digital Stats – Month to Date Digital usage 26.79% of transactions Calendar July 18th – GM Webcast 2-230p July 21st – Happy Birthday Traci Larson! July 23rd – Release Payroll – Wisconsin July 24th – Illinois Payday! Promotions & Marketing Updates – ALL Restaurants July 17th – Last Day Elemental Happy Meal July 18th – The Marvels Happy Meal Starts **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others RMHC Pop Tabs Please remind our teams that guests may drop pop at any of our McDonald's restaurants! They can be returned to the office with the bags and once a month we transport them to the RMHC. Energy Box Override We've been noticing a lot of use on the override switch for the lighting on EnergyBox. This override switch does not control anything with the thermostats. This switch is for emergencies or use when light is needed outside of the schedule. If you need your light schedule adjusted, please email energybox@iammcd.com and we can update your lighting. Please do not use the override switch unless it is necessary. All GM Meeting Need to see something from the GM meeting presentation? The slideshow is attached . School Calendar Update 2023/2024 An email has been sent out to all restaurants for employees to update their school location for the next school year. Please print the sheet out and have all the students fill out their correct school location. This is very important to make sure they are connected to the correct school for scheduling purposes. Please email a picture of the sheet to Tiffany by Tuesday, August 1, 2023. New Hire Email Form A new digital training schedule is now available for new hires. The form is called the New Hire Email. The new hire email is a training schedule for all new hires once Maria has sent you an email that the new hire is ready for a training schedule. This form is located under the People & General Manager tab. We will start using this to send all new hires their training schedule. It is very simple and easy to fill out. All the manager needs to do is put in your restaurant location, the new hires name and email address, the general manager's name, and the training schedule, and who they will meet with on their first day. Once the form is submitted a copy of it will be sent to the new hire, the general manager, and the restaurant email to be printed and posted for all managers to review. Please still reach out to new hires by phone call too with their training schedule. If you have any questions, please feel free to reach out to Maria Z. New Hire Email Bakery Phase Out Remember that the phase out of the bakery has begun. The last day for the bakery will be August 21st. We will be keeping the cases and utilizing them for cookies and pies. Staffing Levels 7.17.2023 Please see the attached staffing levels for July 17th. If you have any questions, ask your supervisor. MOCNI Promotions .docx Download DOCX • 21KB GWOS Promotions .docx Download DOCX • 19KB ILIA Promotions .docx Download DOCX • 24KB Wisconsin Minor Labor Laws .pdf Download PDF • 82KB Iron Arch Management 14 & 15 year old labor laws .pdf Download PDF • 152KB IL Minor Labor Laws- Illinois .pdf Download PDF • 121KB All GM Staff Meeting .pdf Download PDF • 7.18MB 2023-2024 School Calendar Update .pdf Download PDF • 94KB 2023 Staffing Level Madison Patch 07.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 07.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 07.17.23 .pdf Download PDF • 117KB 2023 Staffing Level Huntley Patch 07.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 07.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 07.17.23 .pdf Download PDF • 120KB En Espanol The Loop 7.18.23 .docx Download DOCX • 1.64MB Previous Next

< Back The Loop 7.25.23 Hi Team! Please see the Loop attached in both English and Spanish! The Loop 7.25.23 .docx Download DOCX • 846KB En Espanol The Loop 7.25.23 .docx Download DOCX • 851KB Previous Next

< Back Dawn Redieske General Manager dawn@iammcd.com