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Weekly Update 1/31/23

Groundhog Madness

Shout out to Oscar and his Woodstock team for their groundhog week kick off. They sold 426 Happy Meals on Friday. For those of you who do not know, the movie Groundhog Day was filmed in Woodstock, not too far from our restaurant.

Digital Experience

As an organization, we have completed 1,081 digital verifications. As an organization, our January Digital OSAT is currently at 65.3%. This is 0.8% better than January 2022. Remember, our 2023 goal is 84.3% goal. Our current Digital Executed As Designed score is 41.7%. This is 14% higher than last year’s EAD score.

  • Digital Stats – January 2023

  • Digital usage 25.86% of transactions

  • MOP Curbside 227 seconds

  • MOP DT 199 seconds

  • MOP Table Service 186 seconds


Calendar

January 31st – GM Patch Calls 130-230p

February 1st – GM Meeting 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI

February 2nd – ROA Nabit Webcast ROA Nabit Training Webcast.

February 5th – Release Payroll WISCONSIN ONLY

February 6th – ILLINOIS PAYDAY!

February 7th – Hiring/Staffing Call 830-1030a meet.google.com/zmp-szra-fvy

February 7th – GM Patch Calls 130-230p


Promotions & Marketing Updates – ALL Restaurants

January 31st – Start Mickey & Friends HM


**Please see attached documents for the Co-Op specific promotions**

MOCNI - #13650, #25899 & Huntley Patch

IL/IA - #32257

GWOS – All Others


Action Items from Weekly Emails

Due:

January 31st – Best Burger Readiness Survey #1

February 7th – Station Guide Audit

February 7th – Sink Sticker Survey

February 14th – People Brand Standards Visit Readiness

February 14th – Best Burger Readiness Survey #2



Shamrock Shake Readiness

It’s almost time!!! Take the time to ensure that your shake machine is up and running. Remember, that we haven’t used the fourth flavor since last year so the peristaltic pump may have flattened and need to be replaced. The Shamrock Shake and Shamrock McFlurry will be activated on the POS on February 7th. Please place the keys in product outage immediately to avoid guest dissatisfaction. Once the syrups have been received, please start the Shamrock Event ASAP. Once this has started, please put a message on your static reader board. Digital reader boards will be updated on the 10th.


Save the Date – All GM/Staff Meeting

Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. If there are any topics you want discussed, please let your leadership team know no later than February 14th. We look forward to seeing everyone soon!


Best Burger Readiness

While continuing to work on correct dehydrated onion procedures, using smaller prep pans and tempering cheese, it is time to move onto the next phase of Best Burger deployment. This next phase is all about getting the grill settings changed and moving to the new max run of 6 for regular patties. Please complete this Best Burger #2 Survey by February 14th. All Iron Arch restaurants will be on a max run size of 6 NO LATER THAN FEBRUARY 14th. Deployment schedules for each patch will be determined and start in mid-March.


Sink Sticker Survey

Please complete this one question survey if your 3-compartment sink has the correct signage. Please complete this survey by February 7th.


People Brand Visits

Just a reminder that all signs relating to our recent People Brand Visits are to remain in place until otherwise notified. Please make sure your restaurant team understand that the following signs should not be removed without Supervisor permission:

  • HR Stop Sign (English and Spanish) with QR Codes linking to updated Survey Summary, Current Employee Handbook and Zero Discrimination Policy.

  • Current 10 in 1 Poster (which includes information on "Mitigating workplace violence"

  • Crew Wellness Check Poster (posted near time clock)

To ensure all restaurants are compliant, we are asking that all General Managers complete this People Brand Visit Readiness Survey by February 14th. If you find you are missing any of the forms listed, please email office@iammcd.com ASAP for replacements.


Change Orders

When the amount of change that is ordered for your change order, please make sure that this amount of money is to be dropped in the smart safe on the same day as the change order was placed. If the dropped amount is different from the actual requested order, please let Gianna know by emailing her gianna@iammcd.com.


Boil Outs

Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions.


Staffing Levels – 1.30.2022

Please see the attached staffing levels as of January 30th. If you have questions, please ask your Operations Supervisor.


Attachments



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