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< Back Daily Pay Through TapCheck Daily Pay available through TapCheck! With Daily Pay though TapCheck, employees over the age of 18 are able to access pay for up to 70% of the value of their clocked in hours immediately after clocking out! For a small fee ($2.99 for immediate transfer; $1.99 for next day transfer), employees over the age of 18 can get paid for up to 70% of the value of their clocked in hours. Access online resources for learning about Financial Health such as budgeting, effects of compounded interest, debt counseling, saving for large purchases (home, car, education, retirement) Please note that hours reported through Payroll Variance forms are not accessible for use through TapCheck. Download and register today! Previous Next

Click Here to sign the handbook GM HANDBOOK

< Back The Loop 3.7.23 Sales Milestone Congratulations to Jo and her team at Stockton for reaching the $2 million sales milestone. Daily Sales Record Congratulations to Pedro and his Odana Rd team for once again breaking their daily sales record. They did $22,491 of sales on March 4th! Community Thank you to Oscar and his team at Woodstock for hosting a pancake breakfast Saturday. Great Job representing Iron Arch! Digital Experience Now that table service has started at most of the restaurants, how can we be more consistent while delivering orders? A best bet is to always ask “Do you have everything you need?”. Ask this when delivering a curbside, a MOP table service order AND when delivering a standard order to the table with the table tent. This means that all guests receiving an order through the app or table service will be asked the same question. If there is a name on the sticker, say the name. If it says loyal customer or is an inappropriate name, you can say “Hi, thank you for using the McDonald’s app. Here is your order, do you have everything you need? Thank you and have a great day.” Digital Stats – March Month To Date Digital usage 25.09% of transactions Digital OSAT – 65% Calendar March 7th – GM Patch Calls 130p-230p March 12th – Daylight Savings Starts (Clocks Spring Forward) March 12th – Release Payroll – Illinois Only March 13th – Wisconsin Payday March 13th – Happy Birthday Chris Baxter!! Promotions & Marketing Updates – ALL Restaurants March 8th – Bacon Ranch McCrispy Iron Arch Start Selling **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: March 7th – MOP Stall Survey March 14th – CO2 & Sink Survey March 21st – eProduction Baseline Survey Who’s On Top – Month To Date Breakfast OEPE What an amazing week of breakfast OEPE finishing as an organization at 104 average. This is 41 seconds faster than last year. We had two restaurants finish over 100 seconds faster than they were last year. What an awesome accomplishment! We had 27 of our 33 restaurants finish faster than last year. In our second week of fully focusing on being fast we are seeing some great trends. Let’s keep the ball rolling and impress our teams and our guests as we set the bar high. The following restaurants did not finish under 120 and will need to adjust: 22424, 31419, 2504, 4231, 3488, 5612 and 32257. I would encourage resetting the standard with our shift managers and helping them see what success looks like. Pie Day Want to pie your supervisor? The Patch that sells the most pies (units per thousand) will bet to PIE THE SUPERVISOR!! Pies Sell all the pies you can March 14th -16th with all pies will be .50¢!! Please print and post the attached flyer for your teams. Good Luck!! eProduction Survey Please complete this eproduction baseline survey to allow us to have the necessary information to get restaurants up and running when it comes to Eproduction. Please complete the survey by March 21st. Daylight Savings Begins Clocks move forward 1 hour when you go to sleep on Saturday night. Please ensure that your POS, timeclock, and freshness labeling systems are at the correct time. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Staffing Levels – 3.6.2023 Please see the attached staffing levels as of March 6th. If you have questions, please ask your Operations Supervisor. MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 14KB Boil Out Schedule .docx Download DOCX • 15KB En Espanol 3.7.23 .docx Download DOCX • 1.34MB Previous Next

< Back Oscar Hernandez Operations Consultant oscar@iammcd.com

< Back Amy Scott Director of Operations amy@iammcd.com

< Back Chris Baxter Director of Systems & Analytics chris@iammcd.com

< Back The Loop 10.24.23 The Loop 10.24.23 .docx Download DOCX • 1.82MB En Espanol The Loop 10.24.23 .docx Download DOCX • 1.80MB QR Code Checklist User Guide.MCD.Spanish .docx Download DOCX • 1.62MB QR Code Checklist User Guide.MCD.English .docx Download DOCX • 1.65MB SLIPSAFE ONE PAGER 2023 .pdf Download PDF • 1.92MB 2023 Staffing Level Huntley-Neo District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Rockford-Riveters District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.23.23 .pdf Download PDF • 127KB 2023 Staffing Level Beloit- Octagon District 10.23.23 .pdf Download PDF • 125KB GWOS Incentive Results .xlsx Download XLSX • 10KB IAM Halloween Flyer .pdf Download PDF • 42KB Previous Next

Tech Team Monthly Walkthrough Tech Documentation Daily Checklist Purchase Approval Form Product Outage Deactivation Form OTP OTP Development Day Monthly Walkthrough Weekly Cleanliness Checklist OTP Portal Troubleshooting App Troubleshooting Articles OTP Handbook Agreement Iron Arch Knowledge Articles Digital Verification OTP1+ Exam OTP2+ Exam

< Back Kayla West General Manager

< Back The Loop 10.10.23 The Loop 10.10.233 .docx Download DOCX • 1.21MB En Espanol The Loop 10.10.23 .docx Download DOCX • 1.57MB Troubleshooting App - Adding to Home Screen .pdf Download PDF • 364KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Safety Training Instructions .pdf Download PDF • 801KB October 2023 Webcast - Loyalty Enhancements .pdf Download PDF • 7.29MB GWOS October Incentive .pdf Download PDF • 365KB ILIA Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10_09_23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10_09_2023 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10_09_2023 .pdf Download PDF • 127KB 2023 Staffing Level Rockford-Riveters District 10_09_2023 .pdf Download PDF • 125KB Previous Next

< Back Ermundo Albarran General Manager ermundo@iammcd.com

< Back The Loop 5.30.23 2022 Outstanding Operations Contributor Congratulations to Vice President of Operations Eric Jaworski for being awarded the 2022 Outstanding Operations Contributor. This annual award goes to the top 1 or 2 operations performers in the Chicago Field Office (IL, WI, MI, IN, IL & IA). It is awarded to leaders who show elite excellence in results and contributions throughout the McDonald’s organization. Eric’s leadership has resulted in the Bucciferro Family McDonald’s Organization leading the GWOS market for the #1 position in performance drivers as well as guest and employee experiences. Habitat House Build Habitat build day #1 is officially in the books. Guy, Eric, and the supervisor teams put in a hard day of work helping to build a house! Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator : Virtual orientation version 1 ready for implementation for the website by May 31st. Draft is completed! Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by June 2nd. Digital Experience Need to coach your team on digital and MOP refunds? Please see the attached document for directions and remember that we never complete a delivery refund. Delivery refunds are completed on the delivery app by the guests. Digital Stats – Month to Date Digital usage 25.68% of transactions Calendar May 30th – Clean Up Employee Roster ALL June 1st – Happy 42nd McD Anniversary Tom Hash Happy 15th McD Anniversary Alyssa Reeverts Happy 15th McD Anniversary Chelsea Bulliner June 4th – Release Payroll Illinois Only June 5th – WISCONSIN PAYDAY! Promotions & Marketing Updates – ALL Restaurants May 29th – Strawberry Shortcake Phase Out Begins (Ends 6/11) June 2nd – New Braille, Picture, and Nutrition Books **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: June 6th – Sanitation Exam Registration Due Sign Up- Now For June Sanitation Exams June 6th is the last day to sign learners up for the June sanitation exams. The exams in June will be on June 19th from 8a-2p in Madison and June 20th from 130p-4p in Rockford. Exam Form Registration Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. NABIT Webcast – Please Attend The next NABIT webcast will be on June 7th. The topics include Cheesy Jalapeno Bacon QPC, 100 Days of Summer, Crew Account Access, Digital/Delivery/DT, Bakery News, Back to Basics shake/sundae, and the June Birthday Meal. Registration Link Grimace Birthday Meal Grimace’s Birthday Meal includes a limited-time Grimace’s Birthday Shake, medium fry, and the option of a Big Mac or 10-piece Chicken McNuggets. Grimace’s Birthday Shake can only be obtained by purchasing the meal. The shake is made with our creamy, vanilla soft serve, blended with the “Grimace” berry shake flavor. The Iron Arch Selling date is June 12th. Please clean, sanitize and ready the 4th flavor syrup line now so you are ready. Training materials will be in the Nabit kit arriving around June 2nd and on the Nabit Webcast on June 7th. Crew t-shirts will be arriving with the Nabit kit. Please do not distribute the shirts until the promotion start date of June 12th. If you have a smaller crew size, please work within your patch to send the shirts to larger crew restaurants. Voice Results Please see the attached May 1st – 16th voice results. Team members in the Beloit Patch earned an astonishing $345! Rockford & Huntley Patches were no slouches either with $270 & $248! Still on the table, $3,477! Keep handing out those receipts! Staffing Levels 5.30.2023 Please see the attached staffing levels for May 30th. If you have any questions, ask your supervisor. ILIA Promotions .docx Download DOCX • 25KB MOCNI Promotions .docx Download DOCX • 26KB GWOS Promotions .docx Download DOCX • 22KB Voice 5.24.23 .xlsx Download XLSX • 21KB June Birthday Meal AAG for Managers English June 2023 .pdf Download PDF • 4.12MB Performing a Refund for Mobile Order Pay - July 2022 .pdf Download PDF • 426KB 2023 Staffing Level Monroe Patch 05.23.23 .pdf Download PDF • 117KB 2023 Staffing Level Rockford Patch 05.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Huntley Patch 05.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 05.28.23 .pdf Download PDF • 120KB 2023 Staffing Level Madison Patch 05.28.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 05.28.23 .pdf Download PDF • 121KB En Espanol The Loop 5.30.23 .docx Download DOCX • 2.37MB Previous Next

Click Here to sign the handbook OTP Handbook

< Back Insurance Benefits For Crew: After 1 year of employment, health Insurance is offered through Blue Cross Blue Shield for employees working a minimum average of 30 hours per week. Open Enrollment is held once per year – usually in November/December for January enrollment. Insurance enrollment is NOT offered at any other time of the year UNLESS employee becomes newly eligible, i.e., their one-year anniversary, a newly promoted or newly hired manager, or the employee loses their current health care coverage. Managers are eligible for insurance coverage immediately upon becoming a manager. It is recommended to visit www.healthcare.gov Please review the following doccuments and fill our our insraunce inquiry form if you would like more information! Any insurance coverae inquires must be submitted through the Iron Arch website form, “Insurance Coverage Request”. Iron Arch Insurance Benefits Policy Website .docx Download DOCX • 19KB Previous Next

We've got your back with our flexible schedules! Plus view your schedule on our altametrics app! < Back Flexible Schedule ¡Disfrute de un horario flexible y la capacidad de ver su horario en la aplicación Altametrics con Iron Arch Management! Uno de los muchos beneficios de esta franquicia independiente de McDonald's es la flexibilidad en tus horarios. Al momento de la contratación, el empleado establece un horario de disponibilidad que se ajuste a sus demandas personales, familiares, escolares, de otro trabajo o actividad externa. La vida pasa y la disponibilidad cambia, así que recuérdele a su equipo que si su disponibilidad cambia, deben hablar con usted o con el gerente general para elaborar un cronograma que satisfaga sus necesidades. Recuerde, se puede acomodar una situación temporal, especialmente si significa retener al empleado a largo plazo. ¡Descarga la aplicación hoy! Manzana Androide Previous Next