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Iron Arch Handbooks Employee Handbook Manager Handbook Assistant Manager Handbook Zero Tolerance Policy Other Handbooks General Manager Handbook Technology Coordinator Handbook OTP Handbook Maintenance Coordinator Handbook Primary Maintenance Handbook

< Back Amanda Gerde Scheduling Specialist

< Back The Loop 10.3.23 The Loop 10.3.2023 .docx Download DOCX • 46KB En Espanol The Loop 10.3.23 .docx Download DOCX • 637KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Preshift Checklist .pdf Download PDF • 42KB 2024 pace standings .xlsx Download XLSX • 14KB GWOS October Incentive .pdf Download PDF • 365KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison-Invincible District 10.02.23 .pdf Download PDF • 126KB 2023 Staffing Level Huntley-Neo District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford-Riveters District 10.02.23 .pdf Download PDF • 124KB Previous Next

< Back Rosalia Martinez General Manager Aj@iammcd.com

< Back Marcela Lopez General Manager marcela@iammcd.com

< Back Chris De La Paz General Manager chelsea@iammcd.com

< Back Breanna Alvarado HR Coordinator breanna@iammcd.com

< Back Jaymee McMurray General Manager

Join our team! We have competitive wages and many awesome benefits! < Back Competitive Wages Previous Next

Heading to college? Need a break? Submit a LOA! < Back Leave of Absence (LOA) Si encuentra que uno de los miembros de su equipo tiene dificultades para equilibrar las demandas de un trabajo combinadas con las obligaciones escolares, los problemas familiares, los viajes u otras razones, hable con ellos sobre tomar un permiso de ausencia temporal. No se otorga la garantía de la misma posición, sin embargo, se garantiza la misma tasa de pago, siguiendo las pautas estatales. Previous Next

< Back Tracy Klein General Manager tracyk@iammcd.com

< Back The Loop 7.5.23 Thank You to our internal fixit teams for helping the arches shine. We appreciate everyone coming together to support our bigger organization projects. Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on the website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 30th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience Need a quick front counter training video for front counter mobile pick ups? This two-minute Front Counter video shows the correct procedures for both assisted and unassisted front counter pick up. Please take the time to review it and show it to your teams. Digital Stats – June 2023 Digital usage 25.94% of transactions Calendar July 5th – Happy 5th McD Anniversary to Danelle Duncan! July 7th – Release Payroll – Wisconsin Only July 10th – Illinois Pay Day! July 11th – All GM/Staff Meeting Promotions & Marketing Updates – ALL Restaurants July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24) July 13th – National Fry Day – Free Any Size Fry on app July 14th – Nation Kit Arrives (install bakery exit POP upon depletion of bakery) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others All GM/Staff Meeting Don’t forget the all GM/Staff meeting on July 11th from 9am-4pm at the Beloit Classic Cinemas. The cinema is located at 2799 Cranston Rd, Beloit WI 53511. Please be on time and try to carpool if possible. Rooftop Filters We have started a new auto ship program for our air filters! Each restaurant will receive their specific sized HVAC filters every 2 months. They will be addressed to the Restaurant team for someone to self-install. They will come from filterbuy. Replacing these air filters routinely will help reduce the stress on our Roof Top Units (RTUs) and help keep them running efficiently. If you have any questions, please let your fixit team know. National Fry Day To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion. GM Webcast Please put in your calendars the GM Webcast on July 18th from 2-230. This webcast will be on WebEx and the log on information is on the Iron Arch calendar. Egg Scramblers Egg scramblers will be required equipment for Simplified Breakfast, which is coming in the 4th quarter. Please email hailey@iammcd.com “yes” if you have one or “no” if you need an egg scrambler. Sanitation Class There is one remaining seat in the August sanitation class in Madison. The class is on August 21st from 8a-2p and is in English. Rockford is full. Both Madison and Rockford will be holding a Spanish sanitation exam in September. Please check your roster for anyone who could benefit from this exam in Spanish (or anyone expiring soon). Food Safety Exam Registration. Bakery Cases Please leave the bakery cases in place even after the depletion of the remaining bakery items. We will continue selling cookies out of the case as well as displaying the pies. Injury Reports We did NOT have a customer incident report nor an employee injury report for the week of June 25th - June 30th Way to go Team on keeping our customers and employee's injury free! Staffing Levels 7.3.2023 Please see the attached staffing levels for July 3rd. If you have any questions, ask your supervisor. 2023 Staffing Level Monroe Patch 07.03.23 .pdf Download PDF • 114KB 2023 Staffing Level Huntley Patch 07.03.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 07.03.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 07.03.23 .pdf Download PDF • 123KB 2023 Staffing LevelMadison Patch 07.03.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 07.03.23 .pdf Download PDF • 120KB GWOS Promotions .docx Download DOCX • 20KB ILIA Promotions .docx Download DOCX • 22KB MOCNI Promotions .docx Download DOCX • 24KB En Espanol The Loop 7.5.23 .docx Download DOCX • 1.15MB Previous Next

< Back The Loop 10.17.23 The Loop 10.17.23 .docx Download DOCX • 850KB En Espanol The Loop 10.17.23 .docx Download DOCX • 918KB GWOS Incentive Results .xlsx Download XLSX • 11KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Rockford-Riveters District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.17.23 .pdf Download PDF • 127KB Previous Next

< Back The Loop 6.27.2023 Operations : Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations : Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 30th. Office Manager: Perform a Telephone Audit to lower cost by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience There are now ‘podcasts’ on the NABIT page with best bets over a variety of topics. Here are the link to two digital topics for you and your team. Guest Goes to Wrong Restaurant to Pick up MOP Order ROA Experience Podcast Calendar June 30th – Clean Up Employee Rosters ALL July 2nd – Release Payroll Illinois Only July 3rd – Wisconsin Payday! July 4th – Happy July 4th!! July 4th – Iron Arch Office will be closed July 5th – Happy 5th McD Anniversary Danelle Duncan Tuesday July 4th The Iron Arch Office will be closed Cheesy Jalapeno Cheesy Jalapeno goes active on your registers tomorrow, 06/28! If you have not received jalapenos or cheese sauce, please use product outage. Sandwiches can start as soon as product is received. Just wanted to share a quick message regarding the cheesy jalapeno quarter pounder. There's been some confusion around how to place the jalapenos on the sandwich. The correct procedure is to grab 8 to 10 jalapenos with a gloved hand and place them on the crown. The grill team does not need to remove gloves after each grab of the jalapenos, there will be a minimal amount of transfer which in test markets was fine. Restaurant Roof Maintenance It’s getting hot out but that doesn’t mean it should be hot in the restaurant. We must keep the HVAC units clean and the filters changed. Our equipment can not do its job without you looking after it. Please take the time now to go assess your restaurant. Glass Coffee Pots Glass coffee pots are not allowed in the restaurant. We should all be using thermal or bulk coffee at this point. If you need more please make sure to work with your leadership on ordering. Habitat for Humanity GM Market Work Days Don’t miss out on this fun experience to get out in the community and help build a house for a family in need! If you have not already, PLEASE SEND YOUR SHIRT SIZES to rich@iammcd.com by Monday, July 3rd, to guarantee a shirt! Upcoming Dates: 9am-3pm @ 670 Lamont Lane Rockford, IL 61101 Nick’s Market: Tuesday July 18th Mike’s Market: Thursday August 17th RMHC Team Dinners Wow, thank you so much for continuing to support the Ronald McDonald House as a team with these amazing meals! Each and every time we are flooded with thank you's from the family and staff! Shoutout to the Rockford, Madison, and Office teams!! Rockton Car Show Hey there! Our car show has grown significantly this year, with more than 200 cars showcased at our last event. If you happen to be in the area, join us every third Thursday of the month from 5-8 pm at our Rockton location to check it out. We owe a massive thank you to our new Car Show Committee and the incredible Rockton Team for making this possible! Sky Carp Team Tickets Our team has been thoroughly enjoying the new ABC Stadium in Beloit this summer! Just wanted to remind you that we have four tickets available for each home game behind home plate. If you and your family or team are interested in attending, please email your preferred date to office@iammcd. Banking on July 4th A reminder that Tuesday July 4th is a national holiday! No banking will be available, including Loomis change order deliveries OR pickups. Bakery Phase Out McDonald’s is discontinuing the bakery line. Products may become unavailable, please use product outage and email tech to remove permanently. Cases will be used for cookies and pies. More information to follow. Promotions & Marketing Updates – ALL Restaurants June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Digital OSAT: Below 55% with >10 Surveys: Oasis, Verona Rd. National Fry Day To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion. Staffing Levels 6.26.2023 Please see the attached staffing levels for June 26th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 31KB ILIA Promotions .pdf Download PDF • 29KB GWOS Promotions .pdf Download PDF • 27KB VOICE Results .pdf Download PDF • 69KB Cheesy Jalapeno .pdf Download PDF • 3.30MB Rockford Patch 06.26.23 .pdf Download PDF • 100KB Monroe Patch 06.26.23 .pdf Download PDF • 96KB Belvidere Patch 06.26.23 .pdf Download PDF • 98KB Huntley Patch 06.26.23 .pdf Download PDF • 100KB Madison Patch 06.26.23 .pdf Download PDF • 98KB Beloit Patch 06.26.23 .pdf Download PDF • 98KB The Loop 06.27.2023 - Spanish .pdf Download PDF • 559KB Previous Next

< Back Eric Jaworski VP of Operations eric@iammcd.com