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< Back Insurance Benefits For Crew: After 1 year of employment, health Insurance is offered through Blue Cross Blue Shield for employees working a minimum average of 30 hours per week. Open Enrollment is held once per year – usually in November/December for January enrollment. Insurance enrollment is NOT offered at any other time of the year UNLESS employee becomes newly eligible, i.e., their one-year anniversary, a newly promoted or newly hired manager, or the employee loses their current health care coverage. Managers are eligible for insurance coverage immediately upon becoming a manager. It is recommended to visit www.healthcare.gov Please review the following doccuments and fill our our insraunce inquiry form if you would like more information! Any insurance coverae inquires must be submitted through the Iron Arch website form, “Insurance Coverage Request”. Iron Arch Insurance Benefits Policy Website .docx Download DOCX • 19KB Previous Next

< Back Ermundo Albarran General Manager ermundo@iammcd.com

McDonald's Genoa 704 E. Main St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Prairie 2649 Prairie Ave Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

Team Members Ermundo Albarran General Manager @ Carpentersville & Randall Road in Algonquin Meet with me! Chris Baxter Director of Systems & Analytics Staff Meet with me! Chris De La Paz General Manager @ E State in Rockford Meet with me! Kate Eisenreich General Manager @ Samuelson Rd & 11th Street in Rockford Meet with me! Ana Gomez Garcia GM Council Member & General Manager @ Auburn Meet with me! Maria Hernandez General Manager @ E State St & Dempster & Mulford Rd in Rockford Meet with me! Tracy Klein General Manager @ Manchester Road in South Beloit Meet with me! Rosalia Martinez General Manager @ 10711 Route 47 in Huntley Meet with me! Miguel Palomares Maintenance Manager Staff Meet with me! Aubrey Posch General Manager @ Ranger Rd in Rochelle Meet with me! Claudia Rodriguez General Manager @ North Main Meet with me! Icela Sanchez General Manager @ Marengo & Hampshire Meet with me! Amy Scott Director of Operations Staff Meet with me! Rich Wolter PR Manager Staff Meet with me! Breanna Alvarado HR Coordinator Office Meet with me! Hailey Benish Employee Relations Coordinator Office Meet with me! Gianna Cicolini Accounts Manager Staff Meet with me! Adam Garcia Technology Manager Office Meet with me! Tom Hash PACE & Development Consultant Staff Meet with me! Oscar Hernandez Operations Consultant @ Staff Meet with me! Traci Larson Director of Human Resources Staff Meet with me! Jaymee McMurray General Manager @ Genoa & Belvidere Oasis Meet with me! Aaron Pernot General Manager @ Milwaukee Road in Beloit Meet with me! Dawn Redieske General Manager @ Beloit State Street Meet with me! Tonya Rykowski General Manager @ Prairie Ave in Beloit Meet with me! Braulio Saucedo Technology Coordinator Staff Meet with me! Riley Shine Development Consultant Staff Meet with me! Catalina Ybara General Manager @ Woodstock Meet with me! Tiffany Barrera Payroll Administrator Office Meet with me! Deb Benson General Manager @ Northridge Rockford Meet with me! Keri Cleland General Manager @ Machesney Park Meet with me! Amanda Gerde Scheduling Specialist Staff Meet with me! Daniel Hawkins Scheduling Specialist Staff Meet with me! Eric Jaworski VP of Operations Staff Meet with me! Marcela Lopez General Manager @ Elkhorn Meet with me! Evelyn Mendoza General Manager @ 12242 Route 47 in Huntley Meet with me! Erica Pilz General Manager @ Kishwaukee St Rockford Meet with me! Matthew Riddle Operations Consultant Staff Meet with me! Jared Sadewater Technology Coordinator Office Meet with me! Nick Schneider Director of People Development Staff Meet with me! Kayla West General Manager @ Auburn Meet with me! Maria Zavala Hiring Coordinator Office Meet with me!

The Loop 10.31.2023 Read More The Loop 10.24.23 Read More The Loop 10.17.23 Read More The Loop 10.10.23 Read More The Loop 10.3.23 Read More The Loop 9.18.23 Read More The Loop 9.26.23 Read More The Loop 9.12.23 Read More The Loop 9.5.23 Read More The Loop 8.29.23 Read More The Loop 8.22.23 Read More The Loop 8.15.23 Read More Weekly Update Email Subscribe First Name Thanks for subscribing!

< Back The Loop 10.3.23 The Loop 10.3.2023 .docx Download DOCX • 46KB En Espanol The Loop 10.3.23 .docx Download DOCX • 637KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Preshift Checklist .pdf Download PDF • 42KB 2024 pace standings .xlsx Download XLSX • 14KB GWOS October Incentive .pdf Download PDF • 365KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison-Invincible District 10.02.23 .pdf Download PDF • 126KB 2023 Staffing Level Huntley-Neo District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford-Riveters District 10.02.23 .pdf Download PDF • 124KB Previous Next

Shift Leadership Roadmap Process for shift managers to complete all items within 6 months of signing the commiement letter.

KNOWLEDGE VIDEOS IAM Knowledge Videos IAM Knowledge Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search videos Search video... Now Playing Counterfeit Money 02:14 Play Video Now Playing Digital Experience Episode 1 Curbside 03:40 Play Video Now Playing Cones & Sundaes 02:24 Play Video Maintenance Videos Maintenance Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search videos Search video... Now Playing McD US Grill Recovery 04:29 Play Video Now Playing Bunn Clean Brewer 02:57 Play Video Now Playing Curttis Brewer 04:58 Play Video LOV Operations Videos

Iron Arch Management's Digital Education Dashboard Welcome to our Digital Education Dashboard, you'll find all training materials linked below! W e will be Digital Pro's in no time! Campus & FRED Links MyMcDonald's Rewards: Engaging the Customer Hospitality in a Digital Environment MyMcDonald's Rewards Simulator Ready on Arrival FRED: Mobile Order and Pay FRED: Digital Ambassador Verification

< Back The Loop 3.13.23 Breakfast OEPE Update Another week of amazing results when it comes to our Breakfast OEPE. As we put our entire organization efforts around one goal we have achieved and are achieving some amazing things. Our average for this past week was 103 seconds and an improvement of 44 seconds vs last year. Month to date we are at 104 seconds! This has helped us improve so many other things along the way and we wanted to make sure you were aware. This past week's results areas of improvement include-Total peak results: OEPE decreasing by 18 seconds, R2P decreasing by 14 seconds, KVS decreasing by 6 seconds. All of which help our Big 6 results. Also, labor continues to improve in the morning even as we add people on. We will continue to focus on Breakfast OEPE as we make it like tying our shoes where we just know how. Please share with me, if possible, things that have helped you and your teams achieve this lofty goal. Is it a scoreboard that you are updating daily? Is it a messaging system between you and your management team? Is it new routines for your morning staff? There are plenty of things we have done and I would love to hear from you. This past week we had several restaurants that were not yet to our goal to include: 22424, 32257, 17850, 2504, 4231 and 3488. Please consider what we need to focus on this week to help our team all succeed together. Soon we will be switching our Wildly Important Goal to VOICE. This will have a big impact on our organization by keying in on several things and we are excited to move the needle in the same fashion we did with Breakfast OEPE. Be on the lookout for next steps there and what the expectations will be starting April 1st. In the meantime, let's button up those few remaining road bumps for Breakfast OEPE so we all can rise together. Hamburger University Graduation Congratulations to Dori & Heather on their recent graduation from Hamburger University! OTP 3 Graduation Congratulations to Jared on completing OTP3 training in Oakbrook and passing the test with flying colors. He is now one of only 4 people in the organization to hold that certification. Community This year's theme was Fire and Ice! Michael, Keresa, Danelle, and Rich had a blast serving up Shamrock Shake Shots and Chicken Nuggets with Mcdonald's Hot Mustard to accompany the theme. We had over 400 hundred people come by our booth and reconnected with several local businesses. Thank you for everyone's help in making another community event successful. Guest Shout Outs Here is a guest shout out for Jesus at Monroe. Jesus at Monroe WI Mc Donald's has a wonderful customer service attitude. He is always bubbly, smiling, says good morning , thanks us and bids us a good day. He is one of very few that work the 1st window in the drive through that don’t give you the impression like you are bothering them. I only know if you are having a bad day and you go through Mc D's drive through when Jesus is at the 1st window, his upbeat and jolly disposition just brightens the day, and you are unable to even recall why your day was bad when pulling in!! I did not get the Mgr. name that was at the pickup window, but she greets us the same as Jesus. Here is a guest shout out for some employees at Verona Rd. I visit the McDonalds on Verona Road every morning on my way to work. The employees are so friendly and brighten my morning - Jayme, Leslie, Erika, Paula - they each make me feel so welcome and start my day off on the right foot. Digital Experience – Best Bet Still having some opportunities with ready on arrival? Here are some training videos that may help you and your team. All videos are on @mcd on the Ready on Arrival NABIT page. Curbside & Table Service Drive Thru Front Counter Digital Stats – March Month To Date Digital Usage - 25.06% of transactions Calendar March 15th – AMEX Receipts Due March 15th – Happy 15th McD Anniversary Tiffany Waldron March 17th – Happy St. Patrick’s Day March 19th – Release Payroll Wisconsin Only March 20th – ILLINOIS PAYDAY! March 21st – Madison Sanitation - English Promotions & Marketing Updates – ALL Restaurants March 12th – Last Day Famous Meal March 13th – Last Day Harper Collins HM March 14th – Start Karma’s World HM March 20th – Shamrock Phase Out Begins (Ends 4/2) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Team-as we look at results it is not our intent to upset anyone when looking at where our rankings are. It is the intent to draw awareness as we look to improve in these areas. If we do not know where we stand, how do we know what we need to do? Someone will always be last. Our mission is to make sure that whoever is in last has the tools, resources, and motivation to drive results forward. We appreciate all you and your teams efforts on all fronts, it doesn't go unnoticed! Who’s On Bottom – Month To Date Listening Survey This year’s listening survey starts tomorrow (15th). Please ensure that the posters are up for easy access to the survey. Utilize the employee roster that was printed for you restaurant to track completion, don’t forget to add new hires, and don’t forget to complete it yourself. This survey is a great way for our team (managers and crew) to let their voices be heard. Please ask the office or your operations supervisor if you have questions. EPB2B Experienced A Problem Bottom Two Boxes Trying to understand how EPB2B is measured? Please see the attached guide that is being used to help explain it a bit better. This may lead to a few more questions but work with your supervisor to help work through this. VOICE and EPB2B are a great way to measure our success through our guests’ eyes. Let's make sure we know what the numbers are telling us so we may continue to improve not just our operational results but what the guests’ expectations are. image.png Sanitation Class Please complete the Food Safety Class Exam Registration form if you have someone to attend the March 21st Sanitation Exam in Madison. There will be no Rockford class in March. The next English class in Madison will not be until May, so do not wait too long. Great news, there will be a Spanish only sanitation exam on Tuesday April 11th in Madison (Rockford will have an English exam on April 11th). March 21st – Madison – English April 11th – Rockford – English/Madison – Spanish May 16th – Rockford & Madison – English GM Meeting Feedback How was that GM meeting? Guest speakers, results, prizes, and so much more. We are always looking for feedback to make these events even better. Please complete the Speaker/Meeting Survey and let us know what you thought and how these events can be better. 10:1 Patty Placement & Pulling Just a reminder that the procedure changed for pulling 10:1 patties off the grill. They are now pulled off and stacked in two groups of 3. This new procedure should already be started, if not, please start ASAP. Loomis Safe Access Please ensure your location does not have any obstructions in front of the safe. This will give Loomis easy access to the smart safe. If you have a manual drop in the safe you will need a hand written deposit slip made out to ensure the money gets credited to your location. The driver will not automatically pick up any manual drops you will have to make sure when he opens the safe to give those manual deposits with the deposit slip to the driver. Auto Greeter Please look at the attached new guide McDonald’s would like us to implement for our auto greeters. Please complete the steps by March 21st to ensure we are meeting the requirements. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Staffing Levels – 3.13.2023 Please see the attached staffing levels as of March 13th. If you have questions, please ask your Operations Supervisor. Loyalty Auto Greeter .pdf Download PDF • 177KB EPB2B Field Resource .pdf Download PDF • 340KB MOCNI Promotions .pdf Download PDF • 75KB ILIA Promotions .pdf Download PDF • 70KB GWOS Promotions .pdf Download PDF • 66KB 2023 Staffing Level Rockford Patch 03.13.23 .pdf Download PDF • 100KB 2023 Staffing Level Beloit Patch 03.13.23 .pdf Download PDF • 98KB 2023 Staffing Level Madison Patch 03.13.23 .pdf Download PDF • 120KB 2023 Staffing Level Monroe Patch 03.13.23 .pdf Download PDF • 98KB 2023 Staffing Level Huntley Patch 03.13.23 .pdf Download PDF • 100KB 2023 Staffing Level Belvidere Patch 03.13.23 .pdf Download PDF • 99KB Espanol 03.14.2023 The Loop .docx Download DOCX • 1.02MB Previous Next

PayDate Schedules Wisconsin Locations Illinois Locations

< Back Competitive Wages We want you! New hires will automatically receive a 50¢/hour Loyalty raise after 60 days (unless they are at the maximum wage for their position). Bi-annual performance reviews. All team members receive a performance review every 6 months – and, based on their performance over the preceding 6 months, most will receive a raise. Training raises. Beyond training for their position as a crew member, Iron Arch continues to offer our employees opportunities to train for advancement in their career and that training is always accompanied by raises for completion of each step. After becoming a successful crew member, employees can train to become a Crew Trainer with each of the three modules earning an additional .25/hour raise. Once our crew members turn 18, they can start the path to becoming a Floor Supervisor, Swing Manager, Department Manager and beyond. Previous Next

Paycor Set Up Instructions Paycor Instructions - English.pdf Paycor Instructions - Spanish.pdf Paycor Troubleshooting Paycor Troubleshooting.pdf

Iron Arch Handbooks Employee Handbook Manager Handbook Assistant Manager Handbook Zero Tolerance Policy Other Handbooks General Manager Handbook Technology Coordinator Handbook OTP Handbook Maintenance Coordinator Handbook Primary Maintenance Handbook