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Inside the Arches Newsletter Est. 2020 October Edition Vol. 4 View Newsletter View Newsletter December Edition Vol. 5 View Newsletter November Edition Vol. 5 Newsletter Archive View Archive

< Back Breanna Alvarado HR Coordinator breanna@iammcd.com

Development WORKSHOPS

McHire Training Video

Groceries! No problem, download tap check today! < Back Daily Pay Through TapCheck ¡Pago diario disponible a través de TapCheck! ¡Con Daily Pay a través de TapCheck, los empleados mayores de 18 años pueden acceder al pago de hasta el 70% del valor de sus horas registradas inmediatamente después de fichar la salida! Por una pequeña tarifa ($2.99 por transferencia inmediata; $1.99 por transferencia al día siguiente), a los empleados mayores de 18 años se les puede pagar hasta el 70 % del valor de sus horas registradas. Acceda a recursos en línea para aprender sobre salud financiera, como elaboración de presupuestos, efectos del interés compuesto, asesoramiento sobre deudas, ahorro para compras grandes (vivienda, automóvil, educación, jubilación) Tenga en cuenta que las horas informadas a través de los formularios de variaciones de nómina no están disponibles para su uso a través de TapCheck. Download and register today! Previous Next

Shift Leadership Roadmap Process for shift managers to complete all items within 6 months of signing the commiement letter.

< Back The Loop 7.11.23 Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Crew Trainer Roadmap by September 30th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience Digital Stats – Month to Date Digital usage 26.44% of transactions Calendar July 15th – AMEX Receipts Due July 16th – Release Payroll – Illinois Only July 17th – Wisconsin Payday! July 18th – Happy Birthday Tom Hash! July 18th – GM Webcast 2-230p Promotions & Marketing Updates – ALL Restaurants July 13th – National Fry Day – Free Any Size Fry on app July 14th – Nation Kit Arrives (install bakery exit POP upon depletion of bakery) July 17th – Last Day Elemental Happy Meal July 18th – The Marvels Happy Meal Starts **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Availability Wage Amplifiers for Managers Please remember that when an Availability Wage Amplifier form is filled out for one of your managers (not crew/crew trainers) the form is sent to the GM for approval. You need to watch for those emails from Iron Arch Management (123formbuilder) and approve them right away. If you are not receiving them, check your SPAM folder and/or notify office@iammcd.com . This form does not go to payroll for wage adjustments until it is approved by the GM. Once the form is received by payroll, the employee will see the raise in 1 to 2 paychecks. New Term Code A new term reason code “TERMED/CONFIRMED VIA NO SHOW” is now available. This means a new hire who does not show up and never clocks in can be termed without an impact to your restaurant’s turnover numbers. This will only work if that employee has never clocked in before. It will not allow you to use this code if any employee has clocked in before. Voice Results Please see the attached Voice results for June 16th – 30th. The Huntley Patch will bonus over $300 for this two-week period. Great job! A total of $1,095 will be paid out, however, $3,180 was left on the table. Minor Work Permits – Wisconsin Only Minor work permits can now be applied for online. The department of work force now sends the work permits directly to the restaurants. If you receive a piece of mail that looks like below, please let mariaz@iammcd.com know and email a picture of the envelope before we open it. GM Webcast Please put in your calendars the GM Webcast on July 18th from 2-230. This webcast will be on WebEx and the log on information is on the Iron Arch calendar. Egg Scramblers Egg scramblers are on their way to restaurants. Directions are included in English & Spanish. The directions are also attached so you can confirm with your team that eggs are being scrambled the correct way to ensure gold quality scrambled eggs! Staffing Levels 7.10.2023 Please see the attached staffing levels for July 10th. If you have any questions, ask your supervisor. ILIA Promotions .docx Download DOCX • 21KB MOCNI Promotions .docx Download DOCX • 24KB GWOS Promotions .docx Download DOCX • 20KB Scrambled Eggs .docx Download DOCX • 174KB Voice 7.7.23 .xlsx Download XLSX • 21KB 2023 Staffing Level Rockford Patch 07.09.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 07.09.23 .pdf Download PDF • 115KB 2023 Staffing Level Beloit Patch 07.09.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 07.10.23 .pdf Download PDF • 120KB 2023 Staffing Level Belvidere Patch 07.10.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 07.09.23 .pdf Download PDF • 123KB En Espanol The Loop 7.11.23 .docx Download DOCX • 479KB Previous Next

< Back Adam Garcia Technology Manager adam@iammcd.com

< Back The Loop 6.27.2023 Operations : Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations : Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 30th. Office Manager: Perform a Telephone Audit to lower cost by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience There are now ‘podcasts’ on the NABIT page with best bets over a variety of topics. Here are the link to two digital topics for you and your team. Guest Goes to Wrong Restaurant to Pick up MOP Order ROA Experience Podcast Calendar June 30th – Clean Up Employee Rosters ALL July 2nd – Release Payroll Illinois Only July 3rd – Wisconsin Payday! July 4th – Happy July 4th!! July 4th – Iron Arch Office will be closed July 5th – Happy 5th McD Anniversary Danelle Duncan Tuesday July 4th The Iron Arch Office will be closed Cheesy Jalapeno Cheesy Jalapeno goes active on your registers tomorrow, 06/28! If you have not received jalapenos or cheese sauce, please use product outage. Sandwiches can start as soon as product is received. Just wanted to share a quick message regarding the cheesy jalapeno quarter pounder. There's been some confusion around how to place the jalapenos on the sandwich. The correct procedure is to grab 8 to 10 jalapenos with a gloved hand and place them on the crown. The grill team does not need to remove gloves after each grab of the jalapenos, there will be a minimal amount of transfer which in test markets was fine. Restaurant Roof Maintenance It’s getting hot out but that doesn’t mean it should be hot in the restaurant. We must keep the HVAC units clean and the filters changed. Our equipment can not do its job without you looking after it. Please take the time now to go assess your restaurant. Glass Coffee Pots Glass coffee pots are not allowed in the restaurant. We should all be using thermal or bulk coffee at this point. If you need more please make sure to work with your leadership on ordering. Habitat for Humanity GM Market Work Days Don’t miss out on this fun experience to get out in the community and help build a house for a family in need! If you have not already, PLEASE SEND YOUR SHIRT SIZES to rich@iammcd.com by Monday, July 3rd, to guarantee a shirt! Upcoming Dates: 9am-3pm @ 670 Lamont Lane Rockford, IL 61101 Nick’s Market: Tuesday July 18th Mike’s Market: Thursday August 17th RMHC Team Dinners Wow, thank you so much for continuing to support the Ronald McDonald House as a team with these amazing meals! Each and every time we are flooded with thank you's from the family and staff! Shoutout to the Rockford, Madison, and Office teams!! Rockton Car Show Hey there! Our car show has grown significantly this year, with more than 200 cars showcased at our last event. If you happen to be in the area, join us every third Thursday of the month from 5-8 pm at our Rockton location to check it out. We owe a massive thank you to our new Car Show Committee and the incredible Rockton Team for making this possible! Sky Carp Team Tickets Our team has been thoroughly enjoying the new ABC Stadium in Beloit this summer! Just wanted to remind you that we have four tickets available for each home game behind home plate. If you and your family or team are interested in attending, please email your preferred date to office@iammcd. Banking on July 4th A reminder that Tuesday July 4th is a national holiday! No banking will be available, including Loomis change order deliveries OR pickups. Bakery Phase Out McDonald’s is discontinuing the bakery line. Products may become unavailable, please use product outage and email tech to remove permanently. Cases will be used for cookies and pies. More information to follow. Promotions & Marketing Updates – ALL Restaurants June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Digital OSAT: Below 55% with >10 Surveys: Oasis, Verona Rd. National Fry Day To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion. Staffing Levels 6.26.2023 Please see the attached staffing levels for June 26th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 31KB ILIA Promotions .pdf Download PDF • 29KB GWOS Promotions .pdf Download PDF • 27KB VOICE Results .pdf Download PDF • 69KB Cheesy Jalapeno .pdf Download PDF • 3.30MB Rockford Patch 06.26.23 .pdf Download PDF • 100KB Monroe Patch 06.26.23 .pdf Download PDF • 96KB Belvidere Patch 06.26.23 .pdf Download PDF • 98KB Huntley Patch 06.26.23 .pdf Download PDF • 100KB Madison Patch 06.26.23 .pdf Download PDF • 98KB Beloit Patch 06.26.23 .pdf Download PDF • 98KB The Loop 06.27.2023 - Spanish .pdf Download PDF • 559KB Previous Next

Garland Grills Models MW: E or G-9501 , EH or GH-9501, E-9801, EH-9801, E or G 3W , E3S, E or G2W and E2S Other Models- MG-3PM, MG3PX

Internal Communication Newsletters Check out our monthly newsletters to stay up to date on everything Bucciferro Family McDonald's View Newsletters Weekly Update Here is a copy of the Weekly Update sent out by the Iron Arch office staff each week View Updates Archive Click here to go to a limited back log of previous issues of our Newsletter and Weekly Update. View Archive

Technology Request Before you submit a request, be sure to check out the Troubleshooting Portal to see if we have a guide for your problem there! We currently have the following articles available but will be expanding in the near future: Accudate 9700 - Secondary Date Printer

IAM Form Dashboard, find all our forms right here! EMPLOYEE FORMS Crew/Crew Trainer Forms Iron Arch Apparel Order Manager Forms Assistant's Forms General Manager Forms Staff Forms FixIt Forms Tech Forms Scheduling Crew Skill Level Update Form MyQSR App- Apple MyQSR App- Google LifeLenz- Apple LifeLenz- Google Employee Info Employee Transfer Request Employee Master - Change of Personal Info Leave of Absence/ Resignation Notice Uniform Request Payroll PTO Request Mize Connect App- Apple (Direct Deposit) Mize Connect App- Google (Direct Deposit) Missing Hours Report Insurance Coverage Inquiry Employee Training OSHA Training Video ROA Simulator Focus Group Resources VOICE Agreement SMX Exam Shift Leadership Commitment Letter General Internal Forms General Questions Employee Feed back VOICE Incentive Feedback Maintenance & Technology Feedback General Manager Interest F orm *Some employee requests will require manager approval. Helpful Info Illinois Minor Labor Laws Wisconsin Minor Labor Laws Photo/Video Release Form Crew Apps to Download PayDate Schedule

Restaurants Listening Survey Action Plan Click to view in Spanish

< Back The Loop 10.17.23 The Loop 10.17.23 .docx Download DOCX • 850KB En Espanol The Loop 10.17.23 .docx Download DOCX • 918KB GWOS Incentive Results .xlsx Download XLSX • 11KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Rockford-Riveters District 10.17.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.17.23 .pdf Download PDF • 127KB Previous Next