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< Back The Loop 9.5.23 The Loop 9.5.23 .docx Download DOCX • 831KB Voice Results 8.1.23 thru 8.16.23 .xlsx Download XLSX • 20KB ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 15KB Previous Next

Join our team! We have competitive wages and many awesome benefits! < Back Competitive Wages Previous Next

< Back Jared Sadewater Technology Coordinator jared@iammcd.com

McDonald's Huntley North 10711 Route 47 Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

< Back The Loop 6.06.23 Congratulations to Brianna and her team at Monroe who are now operating 24 hours a day, Thursdays, Fridays, & Saturdays. WIGS Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Draft is completed! Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by June 2nd. Digital Experience Guests having difficulty getting their deals to work? The first thing we should ask them to do is disconnect from the McDonald’s Free WiFi. If they are on the WiFi, they have to have already agreed to terms to get the app to work correctly. Agreeing to terms sometimes requires the guest to go to a web page and then the agree button will show up in their browser. Digital Stats – Month to Date Digital usage 25.40% of transactions Calendar June 7th – NABIT Webcast 130-230 or 330-430 (Register Here) June 8th – Happy 17th McD Anniversary Jolynn Woolner! June 9th – Happy Birthday Oscar Hernandez! June 11th – Release Payroll Wisconsin Only June 12th – Illinois Payday! June 12th – Madison Patch RMHC Dinner June 13th – Iron Arch Energy Box Webcast 2-230 Promotions & Marketing Updates – ALL Restaurants June 12th – Last Day 2 for $6 Deal June 12th – Start Grimace Birthday Meal **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS - All Others Action Items This Week: June 13th – Towel Bucket Station Guide (email tiffany@iammcd.com ) Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Towel Bucket Station Guide Does your restaurant have a half-sized towel bucket station guide? If not, or yours is in poor condition, please email tiffany@iammcd.com by June 13th and ask for a new one. Best Burger Congratulations, all 33 restaurants are now on Best Burger. Continue working with your teams on prep, produce, eProduction, accuracy, and quality. Remember, if it says only ketchup and only mustard a plain patty must be placed on the sandwich. Squadle Checklists If you are seeing items like restrooms (gas station restaurants only) and play places on your squadle tablets for cleaning, travel paths etc… please contact squadle to have them remove it from your lists. This should help our team save time and build efficiency. Outside Digital Menu Boards We have been seeing a couple Outdoor Digital Menu Boards that have been starting to discolor because of the sun. Please take the time to check on your own Outdoor Digital Menu Boards and submit a ticket to Tech if you see your DMBs are starting to discolor. Product Outage Audit Please do a POS audit to ensure that your registers only have current products. Email tech with your list of items to remove. Take some time to look at LTO items (i.e., Shortcake McFlurry, all Shamrock) Save the Date Please save the date for the next combined GWOS/ILIA General Manager webcast. The webcast is June 20th at 2pm. Details will be provided when we can. Voice Results Please see the attached May 17th – 31st voice results. The Huntley Patch turned it on, and team members received a total of $288. Rockford finished at $215. A total of $1,012 was given and over $3,000 was still on the table. Staffing Levels 6.5.2023 Please see the attached staffing levels for June 5th. If you have any questions, ask your supervisor. GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 25KB ILIA Promotions .docx Download DOCX • 22KB Voice 6.5.23 .xlsx Download XLSX • 20KB 2023 Staffing Level Belvidere Patch 06.05.23 .pdf Download PDF • 120KB 2023 Staffing Level Rockford Patch 06.05.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 06.05.23 .pdf Download PDF • 117KB 2023 Staffing Level Madison Patch 06.05.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 06.05.23 .pdf Download PDF • 121KB 2023 Staffing Level Huntley Patch 06.05.23 .pdf Download PDF • 123KB En Espanol The Loop 6.6.23 .docx Download DOCX • 1.44MB Previous Next

< Back Traci Larson Director of Human Resources traci@iammcd.com

< Back Miguel Palomares Maintenance Manager Miguel@iammcd.com

McDonald's Auburn 3710 Auburn St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Are you an A-Player? Click here to get started!

< Back The Loop 4.18.23 Operations : 85% OSAT from 7am – 9am with 3 surveys/restaurant completed a day by May 31st. Technology : Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It : Have 90% trained in restaurant fix it team by July 1st. Public Relations : Ownership of community events back to restaurant leadership by July 1st. Operations Coordinato r: Virtual orientation version 1 ready for implementation for website by May 1st. Training : Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained on employee relations by May 31st. Digital Experience Restaurants will be receiving a ROA/MOP troubleshooting guide later this week. Please utilize this guide to help your guests with any ordering issues they may have. Restaurants will receive two, one for DT and one for front. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar April 18th – Best Burger Taste & Train @ Odana (Beloit, Belvidere & Rockford 1pm/Madison & Monroe 3pm) April 19th – NABIT ROA Webcast 3p-4p ( Register Here ) April 22nd – Happy Birthday Isabel Simon, Tonya Rykowski & Miguel Palomares! April 23rd – Release Payroll – Illinois Only April 24th – WISCONSIN PAYDAY! Promotions & Marketing Updates – ALL Restaurants April 17th – Bacon Ranch McCrispy Phase Out Begins (ends 4/30) April 24th – Last Day Masked Singer HM April 25th – Start Guardians of the Galaxy HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: April 18th – Water Heater Survey April 25th – G M Community Interest Survey Operations WIG Update – From the desks of the Operations Managers As you may have seen WIG readiness & execution shops have been taking place throughout the organization. Week 5 starts next week and Nick & Mike will begin conducting execution shops. Restaurants that have less than 10 responses will be targeted first and then other lower performers. Reminder, if we execute at a high level and ask every customer from 7-9 it increases our chances of improving with more detailed tactics. How is Iron Arch doing so far? Week 1 = 74.5% (0.76 surveys per restaurant per day) Week 2 = 77.1% (0.87 surveys per rest/day) Let's continue to stay laser focused on our WIG. 85% VOICE 7-9 with getting 3 surveys per day. Execution = Results. Water Heater Survey Don’t forget to complete this quick survey about your water heater by April 18th. Henny Penny Fryers For those of you with Henny Penny fryers, your McCrispy settings may be incorrect. To ensure that food safety is 100%, please see the attached directions to check and change the McCrispy settings if needed. Please ask your Operations Supervisor if you have questions. AMEX Expectations Please see the attached document that contains the expectations for AMEX cardholders. All receipts must have the restaurant number that the purchase was for. Please ensure that the photo you submit is clear. Beginning now, please keep your paper receipts or photos for 60 days to ensure that we are ready if a receipt does not show up after the upload. Remember, all AMEX receipts are due by the 15th of the month. Mac Sauce Cup Event Our digital guests will have the opportunity to add Big Mac sauce in cups to their orders. Beginning on April 27th, digital guests can add up to 5 sauce cups to their orders. These cases will be arriving the week of April 17th, DO NOT OPEN until April 25th. Again, we DO NOT SELL until April 27th. Please see the NABIT website or your April NABIT training kit for additional information. BINGO!! Bingo has begun, have you checked off a square? Get the word out to your teams, build excitement, and get a BINGO!! Tempering Cheese By now, your restaurant should be utilizing the small pans for tempering cheese. Each pan holds 4 stacks of 20 cheese slices so 1 sleeve fits in 2 small pans. The yellow and green tempering stickers should also be in use. If you need help with placing these, please ask your Operations Supervisor. Additional information is available on the NABIT website or in your April NABIT training kit. General Manager Community Event Interest As our footprint has expanded and our communities become more involved, we need help for our events. Please complete the General Manager Community Interest survey by April 25th. Our goal in this survey is to get honest feedback on your thoughts and interest in participating/hosting community events in and outside of the restaurant. Several of you have expressed interest in participating more; we want to make that happen! Food Safety Webcast Did you have a chance to attend the Food Safety webcast last week? It was full of useful information. Please see the attached documents about EcoSure visits and a food safety travel path. If you have any questions, please ask your Operations Supervisor. Staffing Levels 4.17.2023 Hiring season is upon us. It’s time to prepare for summer. Please see the attached staffing levels for April 17th. If you have any questions, please ask your Operations Supervisor. American Express expectations .docx Download DOCX • 96KB Henny Penny LOV Fryers - McCrispy USA .pdf Download PDF • 249KB preshift .docx Download DOCX • 18KB GWOS ILIA Food Safety Call .pdf Download PDF • 940KB GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 24KB ILIA Promotions .docx Download DOCX • 21KB 2023 Staffing Level Rockford Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison Patch 04.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 04.18.23 .pdf Download PDF • 115KB 2023 Staffing Level Belvidere Patch 04.17.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 04.17.23 .pdf Download PDF • 121KB En Espanol The Loop 4.18.23 .docx Download DOCX • 442KB Previous Next

< Back The Loop 5.9.23 Congratulations to Samantha, our newest HU Graduate! Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained in employee relations by May 31st. It’s Painting Season Look at all this teamwork while painting buildings! Thank you to everyone who made this possible. Digital Experience As digital grows, some restaurants will be receiving, or already have, digital order assembly carts. Please check the layout of your cart and utilize the attached layouts for your cart. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar May 10th – Happy 18th McD Anniversary Isabel Simon May 10th – Happy 19th McD Anniversary Maria Salto May 11th – Happy 4th McD Anniversary Maria Zavala May 14th – Happy Mother’s Day May 14th – Release Payroll – Wisconsin May 15th – AMEX Receipts Due May 15th – Illinois Payday! May 16th – Happy 1st McD Anniversary Keresa Sult May 16th – Sanitation Exam Promotions & Marketing Updates – ALL Restaurants May 10th – Digital Offer: Free McChicken No Purchase Necessary May 16th- Start BOGO $1 Rest of Day Deal (GWOS & MOCNI) May 16th – Start 2 for $6 Rest of Day Deal (#32257 Only) May 16th – Start Oreo Frappe **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: May 17th – GM Council Survey Dumpster Pickups Now that summer is almost upon us (hopefully) we may be using the dumpsters more often. Please keep an eye on any overflow in the garbage and recycling dumpsters. If you see overflow before the scheduled pickup date, please email the office so an additional day can be scheduled. New Butter Bottles New butter bottles will be arriving, or have already arrived, at your restaurants. Please post the new station guides and begin implementing them as soon as possible. Need more information, please see the attached information, which also includes a video QR code. Voice Results Please see the attached April 14th – 28th Voice results. Please ensure that we are directing the guests to mcdvoice.com to complete the survey and comment with a name. Many guests are contacting the office to leave feedback with names. Beloit & Huntley tied for the largest bonuses at $260. There was still over $3,000 left on the table. Oreo Frappe The Iron Arch all selling date for the Oreo frappe is May 16th. Please ensure that the station guide is posted prior to the launch date. You can post the crew at-a-glance now so your team can see what is coming. Shake Machine Cleaning Taylor Midwest and Taylor Wisconsin will be contacting your restaurants to set up the brush butler schedule. These will be on a 28-day cycle and will take place in the morning. If you have any questions about this program, please let your leadership know. Please note you will still be responsible for the opening and closing procedures of the shake machine and making sure the machine is ready for cleaning. Please see the attached opening and closing tips for the S/S machines. Product Outage When you are out of strawberry shortcake topping or ranch sauce (for the Bacon Ranch McCrispy), please let tech know so it can be removed from the POS. Fit It Training Agenda Here is what is on the agenda for the next few fix it training sessions. Troubleshooting and calibrating coffee makers Cleaning ice machines Cleaning and troubleshoting HVAC filters Pulling grills and fryers and cleaning behind them Cooler and freezer coils Squadle training GM Council We are excited to add some members to the GM Council. If you are in the Monroe, Madison, or Rockford market we would love to have you join the GM Council!! Please fill out this survey by May 17th. Staffing Levels 5.8.2023 Please see the attached staffing levels for May 8th. If you have any questions, please ask your Operations Supervisor. 5.3.23 .xlsx Download XLSX • 21KB Digital Assembly Cart .pdf Download PDF • 469KB Taylor Tip 5 - Daily Opening-Closing - Spanish .pdf Download PDF • 594KB Tip 5 - Daily Opening-Closing 2 - FINAL 092221 .pdf Download PDF • 603KB Butter Bottle NABIT Update .pdf Download PDF • 2.77MB 2023 Staffing Level Belvidere Patch 05.08.23 .pdf Download PDF • 120KB 2023 Staffing Level Madison Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 05.08.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 05.08.23 .pdf Download PDF • 117KB 2023 Staffing Level Huntley Patch 05.08.23 .pdf Download PDF • 123KB En Espanol The Loop 5.9.23 .docx Download DOCX • 2.36MB Previous Next

< Back Tracy Klein General Manager tracyk@iammcd.com

< Back Deb Benson General Manager deb@iammcd.com

< Back Aubrey Posch General Manager erin@iammcd.com

< Back The Loop 10.3.23 The Loop 10.3.2023 .docx Download DOCX • 46KB En Espanol The Loop 10.3.23 .docx Download DOCX • 637KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Preshift Checklist .pdf Download PDF • 42KB 2024 pace standings .xlsx Download XLSX • 14KB GWOS October Incentive .pdf Download PDF • 365KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison-Invincible District 10.02.23 .pdf Download PDF • 126KB 2023 Staffing Level Huntley-Neo District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford-Riveters District 10.02.23 .pdf Download PDF • 124KB Previous Next

< Back Archways to Opportunity At Iron Arch McDonald’s, we believe that education is a true game-changer. We’re proud to provide employees with tools and world-class training that help them succeed. Archways to Opportunity is not a one-size-fits--all solution, but an overarching education strategy that meets people where they are. Archways to Opportunity is a benefit for all of our employees after they have been employed for 90 days. Employees must work a minimum of 15 hours per week to qualify for Archways to Opportunity benefits. The Archways program offers: English language program to help our employees and their immediate family learn to speak English. High School Diploma Program for our employees and any immediate family member who would like to achieve this milestone. All graduates also receive a career focus certification in one of many areas of concentration. College Degree Program helps our employees achieve their college dreams whether it be an Associates, Bachelor’s, or master’s degree by offering $2,500 per year to help with college expenses ($3,500 for Swing, Department and General Managers). The Archway’s Mentoring program works like a college counselor but with a much broader base of knowledge to help you find the program that best fits your needs, whether it be an on-line program or a traditional program. Visit archwaystoopportunity.com or for specific questions contact the office at office@iammcd.com . Previous Next