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McDonald's Jefferson Street 1032 E. State St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

Shift Leadership Roadmap Process for shift managers to complete all items within 6 months of signing the commiement letter.

McDonald's Rochelle 1 1120 N. 7th St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Genoa 704 E. Main St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Elkhorn 110 W. Market St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Belvidere 1313 N. State St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Rochelle 2 892 Ranger Rd Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

KNOWLEDGE VIDEOS IAM Knowledge Videos IAM Knowledge Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search videos Search video... Now Playing Counterfeit Money 02:14 Play Video Now Playing Digital Experience Episode 1 Curbside 03:40 Play Video Now Playing Cones & Sundaes 02:24 Play Video Maintenance Videos Maintenance Videos Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Search videos Search video... Now Playing McD US Grill Recovery 04:29 Play Video Now Playing Bunn Clean Brewer 02:57 Play Video Now Playing Curttis Brewer 04:58 Play Video LOV Operations Videos

< Back The Loop 6.06.23 Congratulations to Brianna and her team at Monroe who are now operating 24 hours a day, Thursdays, Fridays, & Saturdays. WIGS Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Draft is completed! Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by June 2nd. Digital Experience Guests having difficulty getting their deals to work? The first thing we should ask them to do is disconnect from the McDonald’s Free WiFi. If they are on the WiFi, they have to have already agreed to terms to get the app to work correctly. Agreeing to terms sometimes requires the guest to go to a web page and then the agree button will show up in their browser. Digital Stats – Month to Date Digital usage 25.40% of transactions Calendar June 7th – NABIT Webcast 130-230 or 330-430 (Register Here) June 8th – Happy 17th McD Anniversary Jolynn Woolner! June 9th – Happy Birthday Oscar Hernandez! June 11th – Release Payroll Wisconsin Only June 12th – Illinois Payday! June 12th – Madison Patch RMHC Dinner June 13th – Iron Arch Energy Box Webcast 2-230 Promotions & Marketing Updates – ALL Restaurants June 12th – Last Day 2 for $6 Deal June 12th – Start Grimace Birthday Meal **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS - All Others Action Items This Week: June 13th – Towel Bucket Station Guide (email tiffany@iammcd.com ) Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Towel Bucket Station Guide Does your restaurant have a half-sized towel bucket station guide? If not, or yours is in poor condition, please email tiffany@iammcd.com by June 13th and ask for a new one. Best Burger Congratulations, all 33 restaurants are now on Best Burger. Continue working with your teams on prep, produce, eProduction, accuracy, and quality. Remember, if it says only ketchup and only mustard a plain patty must be placed on the sandwich. Squadle Checklists If you are seeing items like restrooms (gas station restaurants only) and play places on your squadle tablets for cleaning, travel paths etc… please contact squadle to have them remove it from your lists. This should help our team save time and build efficiency. Outside Digital Menu Boards We have been seeing a couple Outdoor Digital Menu Boards that have been starting to discolor because of the sun. Please take the time to check on your own Outdoor Digital Menu Boards and submit a ticket to Tech if you see your DMBs are starting to discolor. Product Outage Audit Please do a POS audit to ensure that your registers only have current products. Email tech with your list of items to remove. Take some time to look at LTO items (i.e., Shortcake McFlurry, all Shamrock) Save the Date Please save the date for the next combined GWOS/ILIA General Manager webcast. The webcast is June 20th at 2pm. Details will be provided when we can. Voice Results Please see the attached May 17th – 31st voice results. The Huntley Patch turned it on, and team members received a total of $288. Rockford finished at $215. A total of $1,012 was given and over $3,000 was still on the table. Staffing Levels 6.5.2023 Please see the attached staffing levels for June 5th. If you have any questions, ask your supervisor. GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 25KB ILIA Promotions .docx Download DOCX • 22KB Voice 6.5.23 .xlsx Download XLSX • 20KB 2023 Staffing Level Belvidere Patch 06.05.23 .pdf Download PDF • 120KB 2023 Staffing Level Rockford Patch 06.05.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 06.05.23 .pdf Download PDF • 117KB 2023 Staffing Level Madison Patch 06.05.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 06.05.23 .pdf Download PDF • 121KB 2023 Staffing Level Huntley Patch 06.05.23 .pdf Download PDF • 123KB En Espanol The Loop 6.6.23 .docx Download DOCX • 1.44MB Previous Next

Zero Tolerance Policy

< Back The Loop 5.2.2023 Congratulations to Brianna, our newest HU Graduate! Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 1st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained on employee relations by May 31st. Digital Experience Table service is now active in all Iron Arch restaurants. We should ask all table service guests if they have everything they need? MOP table service guests should also hear their name. Remember, the tray needs to look good and all trays should have the receipt on the side. Digital Stats – Month to Date Digital usage 25.54% of transactions Calendar May 3rd – Happy 13th McD Anniversary Gianna Cicolini May 4th – Happy 19th McD Anniversary Aubrey Posch May 7th – Release Payroll – Illinois Only May 8th – Wisconsin Payday! Promotions & Marketing Updates – ALL Restaurants May 8th- Mac Sauce Cup Phase Out Begins **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: May 17th – GM Council Survey Shamrock McFlurry The last day for the Shamrock McFlurry is May 5th. It will be removed from the POS on the 5th, please throw away all Shamrock McFlurry syrup at business close on the 5th or opening on the 6th. GM Council We are excited to add some members to the GM Council. If you are in the Monroe, Madison, or Rockford market we would love to have you join the GM Council!! Please fill out this survey by May 17th. Free McChicken – Only on the App On May 10th, our guests will be able to get a Free McChicken with no purchase necessary. This deal is only available through the app, 1 per customer and is valid for regular or hot & spicy McChicken. Planned Maintenance Cards Now that more in-house maintenance is active, do you need to find some information on the planned maintenance tasks? The information is in the calibration kits that your restaurant received a couple of months ago. A few other great sources: US Equipment Page on @mcd PM Cards on @mcd The attached QR code documents that will take you to the piece of equipment. GWOS General Manager Webcast Please attend the GWOS General Manager Webcast on May 9th from 2p-3p. WebEx link will be on the Iron Arch Calendar, it is in the email you received on April 25th or this link . This webcast has been tailored to GMs and the first topic is PACE. Staffing Levels 5.1.2023 Please see the attached staffing levels for May 1st. If you have any questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 19KB MOCNI Promotions .docx Download DOCX • 24KB ILIA Promotions .docx Download DOCX • 21KB 2023 Staffing Level Beloit Patch 05.01.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 05.01.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 05.01.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford Patch 05.01.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison Patch 05.01.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 05.01.23 .pdf Download PDF • 117KB QR Codes Updated.en.es .pdf Download PDF • 1.89MB QR Codes Updated .pdf Download PDF • 1.60MB En Espanol The Loop 5.2.23 .docx Download DOCX • 2.37MB Previous Next

Harassment Training Video

McHire Training Video

McDonald's Hwy 75 15766 Manchester Rd Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!

McDonald's Roscoe 5195 Elevator Rd Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, and find the schedule that fits your life. We’d love to have you on the team! Are you an A-Player? Click here to get started!