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< Back Maria Zavala Hiring Coordinator mariaz@iammcd.com

Looking to advance your career? Join us! < Back Growth Opportunities Programa de entrenamiento Con cada paso de capacitación superior, nuestros empleados ganan más dinero. Anime a los miembros calificados de su equipo a hablar con usted o su Gerente General para desarrollar un plan para lograr las metas profesionales y las metas monetarias que buscan. ¡Siempre hay espacio para crecer! Previous Next

< Back Deb Benson General Manager deb@iammcd.com

< Back The Loop 8.22.23 Hi Team! Please see the Loop in both Enlgish and Spanish below! The Loop 8.22.23 .docx Download DOCX • 708KB En Espanol The Loop 8.22.23 .docx Download DOCX • 651KB Attachments ILIA Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB Scrambled Eggs .docx Download DOCX • 174KB 2023 Staffing Level District 1 08.20.23 .pdf Download PDF • 138KB 2023 Staffing Level District 4 08.20.23 .pdf Download PDF • 139KB 2023 Staffing Level District 2 08.20.23 .pdf Download PDF • 142KB 2023 Staffing Level District 3 08.20.23 .pdf Download PDF • 139KB Previous Next

< Back The Loop 10.24.23 The Loop 10.24.23 .docx Download DOCX • 1.82MB En Espanol The Loop 10.24.23 .docx Download DOCX • 1.80MB QR Code Checklist User Guide.MCD.Spanish .docx Download DOCX • 1.62MB QR Code Checklist User Guide.MCD.English .docx Download DOCX • 1.65MB SLIPSAFE ONE PAGER 2023 .pdf Download PDF • 1.92MB 2023 Staffing Level Huntley-Neo District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Rockford-Riveters District 10.23.23 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10.23.23 .pdf Download PDF • 127KB 2023 Staffing Level Beloit- Octagon District 10.23.23 .pdf Download PDF • 125KB GWOS Incentive Results .xlsx Download XLSX • 10KB IAM Halloween Flyer .pdf Download PDF • 42KB Previous Next

Check out our Free and Discounted Meal policy! < Back Free and Discounted Meals! Una de las mejores cosas de trabajar en McDonald's es la comida. ¡Cuando trabaja en un turno programado, es elegible para recibir una comida para usted con el descuento de mitad de precio para empleados! Esto debe comerse en la sala de descanso antes o después de su turno programado o durante su descanso. Los empleados fuera de servicio pueden comprar comida en su restaurante con un descuento del 30 % en cualquier momento que no estén trabajando. La comida debe sonar del lado del cliente. Bebidas, Batidos y D.O. se consideran alimentos. Tan pronto como se le indique que se vaya a un descanso, debe marcar inmediatamente y luego pararse del lado del cliente para recibir su comida. Todos los empleados pueden participar en el programa de descuentos para Empleados Nacionales. Los empleados de McDonald's pueden comprar alimentos en los restaurantes McDonald's participantes en todo el país con un descuento del 30 %. Los empleados deben descargar la aplicación de McDonald's e iniciar sesión con el mismo correo electrónico que usa para el empleo de McDonald's. El cupón de descuento del 30% para empleados nacionales aparecerá en la aplicación de McDonald's en "ofertas". Los artículos que no son productos no están incluidos (es decir, platos, juguetes de comida feliz) en el 30 % o el 50 % de descuento. Permita que los clientes sean atendidos primero mientras está fuera del reloj ¡Tu restaurante puede ser elegible para recibir comida gratis todos los meses! ¡COMO AHORA MISMO! Al igual que las compras de comestibles personales, tenemos un presupuesto Si estamos por debajo de ese presupuesto (3,5%* “Alimentos sobre base”) *porcentaje sujeto a cambios Puede obtener una comida gratis para su turno programado desde el 3 del mes hasta el 2 del mes siguiente. Las pautas son las siguientes: Todos los empleados, desde la cuadrilla hasta los gerentes, reciben una comida gratis por turno con un valor de hasta $12.00. Esta comida se puede llevar a casa o comer en el Restaurante. Si trabaja más de 8 horas, el empleado puede tomar dos comidas gratis durante su turno. Todas las comidas gratuitas deben facturarse a través de la caja registradora y no deben ser realizadas por el empleado que recibe la comida gratuita. Previous Next

< Back The Loop 10.10.23 The Loop 10.10.233 .docx Download DOCX • 1.21MB En Espanol The Loop 10.10.23 .docx Download DOCX • 1.57MB Troubleshooting App - Adding to Home Screen .pdf Download PDF • 364KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Safety Training Instructions .pdf Download PDF • 801KB October 2023 Webcast - Loyalty Enhancements .pdf Download PDF • 7.29MB GWOS October Incentive .pdf Download PDF • 365KB ILIA Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10_09_23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10_09_2023 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10_09_2023 .pdf Download PDF • 127KB 2023 Staffing Level Rockford-Riveters District 10_09_2023 .pdf Download PDF • 125KB Previous Next

< Back Nick Schneider Director of Operations nick@iammcd.com

< Back Traci Larson Director of Human Resources traci@iammcd.com

< Back Maria Hernandez General Manager mariah@iammcd.com

< Back Amy Scott Director of Operations amy@iammcd.com

Earn PTO as you work! Read about our PTO policy! < Back Paid Time Off (PTO) Todos los empleados comienzan a ganar PTO inmediatamente en función de la cantidad de horas que trabajan en cada período de pago. La tripulación puede comenzar a usar el PTO acumulado después de 6 meses de empleo. Los gerentes de turno, de departamento y generales ganan PTO a una tasa de acumulación más alta y pueden comenzar a usar PTO de inmediato. ¿Quieres tomarte un tiempo libre? ¡Envíe algunos PTO aquí! Previous Next

< Back The Loop 6.20.23 Operations: Enhance the guest experience during breakfast by August 1st as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Committees have been formed and are being finalized with Ops supervisor. This will be announced at the GM Meeting. Operations Coordinator: VOT Version 1 to be ready for implantation for website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: All HR playbooks to be updated and distilled into HR Master Policy Book by August 15th. Digital Experience Have your new team members been verified using the Digital Verification? If not, now is a great time to get them up to speed. Digital Verification Form (it’s under the GM Tab) Digital Stats – Month to Date Digital usage 17.51% of transactions Calendar June 22nd – RMHC Dinner – Office Staff June 23rd – Best Burger Execution Shops GWOS Begin June 25th – Release Payroll Wisconsin Only June 26th – Illinois Payday Promotions & Marketing Updates – ALL Restaurants June 20th – Start Elemental HM June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others 3rd Quarter Sanitation Exams The 3rd quarter sanitation exams have been set. New on the registration form, you can pick which location, which language, and which month you would like to attend class. Classes are limited in size, please do not wait to sign up. Food Safety Exam Registration Energy Box Please download the simply check app from your app store! This will allow you to receive push notifications regarding critical equipment! Please use your store mail to login. If you have any issues please email energybox@iammcd.com . Google Play Store Apple App Store Coffee Syrups Changing Colors Please be aware that vanilla, sugar free vanilla & hazelnut syrups will be changing slightly in color (not the labels). Please ensure that all the old syrups are used first. There is a one-pager in your June Nabit Kit. Back to Basics Shake & Sundae Machine Here are some helpful links for your shake & sundae machines. Please see the attached on how to remedy a heat treat lockout. Taylor Manuals, Training Videos, Cleaning Instructions & More @mcd Page on Shake & Sundae Machines with lots of information Simplified Breakfast Please email hailey@iammcd.com if your restaurant needs the egg scrambler pictured below. Unassisted Front Counter Pick Up Do you have an unassisted front counter pick up shelving unit in your lobby? Before being placed on the shelving unit, bags should be double folded, one delivery sticker sealing the bag, and the receipt with the guests’ name facing out so it is easily seen. Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Staffing Levels 6.19.2023 Please see the attached staffing levels for June 19th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 78KB ILIA Promotions .pdf Download PDF • 73KB GWOS Promotions .pdf Download PDF • 67KB Tip 10 - Heat Treat Lockout .pdf Download PDF • 635KB Rockford Patch 06.19.23 .pdf Download PDF • 100KB Monroe Patch 06.19.23 .pdf Download PDF • 96KB Huntley Patch 06.19.23 .pdf Download PDF • 100KB Beloit Patch 06.19.23 .pdf Download PDF • 98KB Belvidere Patch 06.19.23 .pdf Download PDF • 99KB The Loop 6.20.23 - Spanish .pdf Download PDF • 319KB Previous Next

< Back The Loop 4.18.23 Operations : 85% OSAT from 7am – 9am with 3 surveys/restaurant completed a day by May 31st. Technology : Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It : Have 90% trained in restaurant fix it team by July 1st. Public Relations : Ownership of community events back to restaurant leadership by July 1st. Operations Coordinato r: Virtual orientation version 1 ready for implementation for website by May 1st. Training : Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained on employee relations by May 31st. Digital Experience Restaurants will be receiving a ROA/MOP troubleshooting guide later this week. Please utilize this guide to help your guests with any ordering issues they may have. Restaurants will receive two, one for DT and one for front. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar April 18th – Best Burger Taste & Train @ Odana (Beloit, Belvidere & Rockford 1pm/Madison & Monroe 3pm) April 19th – NABIT ROA Webcast 3p-4p ( Register Here ) April 22nd – Happy Birthday Isabel Simon, Tonya Rykowski & Miguel Palomares! April 23rd – Release Payroll – Illinois Only April 24th – WISCONSIN PAYDAY! Promotions & Marketing Updates – ALL Restaurants April 17th – Bacon Ranch McCrispy Phase Out Begins (ends 4/30) April 24th – Last Day Masked Singer HM April 25th – Start Guardians of the Galaxy HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: April 18th – Water Heater Survey April 25th – G M Community Interest Survey Operations WIG Update – From the desks of the Operations Managers As you may have seen WIG readiness & execution shops have been taking place throughout the organization. Week 5 starts next week and Nick & Mike will begin conducting execution shops. Restaurants that have less than 10 responses will be targeted first and then other lower performers. Reminder, if we execute at a high level and ask every customer from 7-9 it increases our chances of improving with more detailed tactics. How is Iron Arch doing so far? Week 1 = 74.5% (0.76 surveys per restaurant per day) Week 2 = 77.1% (0.87 surveys per rest/day) Let's continue to stay laser focused on our WIG. 85% VOICE 7-9 with getting 3 surveys per day. Execution = Results. Water Heater Survey Don’t forget to complete this quick survey about your water heater by April 18th. Henny Penny Fryers For those of you with Henny Penny fryers, your McCrispy settings may be incorrect. To ensure that food safety is 100%, please see the attached directions to check and change the McCrispy settings if needed. Please ask your Operations Supervisor if you have questions. AMEX Expectations Please see the attached document that contains the expectations for AMEX cardholders. All receipts must have the restaurant number that the purchase was for. Please ensure that the photo you submit is clear. Beginning now, please keep your paper receipts or photos for 60 days to ensure that we are ready if a receipt does not show up after the upload. Remember, all AMEX receipts are due by the 15th of the month. Mac Sauce Cup Event Our digital guests will have the opportunity to add Big Mac sauce in cups to their orders. Beginning on April 27th, digital guests can add up to 5 sauce cups to their orders. These cases will be arriving the week of April 17th, DO NOT OPEN until April 25th. Again, we DO NOT SELL until April 27th. Please see the NABIT website or your April NABIT training kit for additional information. BINGO!! Bingo has begun, have you checked off a square? Get the word out to your teams, build excitement, and get a BINGO!! Tempering Cheese By now, your restaurant should be utilizing the small pans for tempering cheese. Each pan holds 4 stacks of 20 cheese slices so 1 sleeve fits in 2 small pans. The yellow and green tempering stickers should also be in use. If you need help with placing these, please ask your Operations Supervisor. Additional information is available on the NABIT website or in your April NABIT training kit. General Manager Community Event Interest As our footprint has expanded and our communities become more involved, we need help for our events. Please complete the General Manager Community Interest survey by April 25th. Our goal in this survey is to get honest feedback on your thoughts and interest in participating/hosting community events in and outside of the restaurant. Several of you have expressed interest in participating more; we want to make that happen! Food Safety Webcast Did you have a chance to attend the Food Safety webcast last week? It was full of useful information. Please see the attached documents about EcoSure visits and a food safety travel path. If you have any questions, please ask your Operations Supervisor. Staffing Levels 4.17.2023 Hiring season is upon us. It’s time to prepare for summer. Please see the attached staffing levels for April 17th. If you have any questions, please ask your Operations Supervisor. American Express expectations .docx Download DOCX • 96KB Henny Penny LOV Fryers - McCrispy USA .pdf Download PDF • 249KB preshift .docx Download DOCX • 18KB GWOS ILIA Food Safety Call .pdf Download PDF • 940KB GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 24KB ILIA Promotions .docx Download DOCX • 21KB 2023 Staffing Level Rockford Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison Patch 04.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 04.18.23 .pdf Download PDF • 115KB 2023 Staffing Level Belvidere Patch 04.17.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 04.17.23 .pdf Download PDF • 121KB En Espanol The Loop 4.18.23 .docx Download DOCX • 442KB Previous Next

Focus Group Resources Food C ost Food Cost Travel Path VOICE Voice Focus Travel Path How to set up favorites on VOICE SMG How to set up Quickscore on VOICE SMG