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Simplified Breakfast Hey Team! We are excited to bring you a new way of doing breakfast! We discussed what these new procedures are at our GM Admin day in November. If you need a refresher please head to atmcd.com and search "Simplified Breakfast" and the website will pop up with videos and all of the information. We will be launching by district in February, below you will find Iron Arch related material. Please have these completed by the specified due date. Thank you! Forms and Verifications Simplified Breakfast Pre-Deployment Verification | Due December 4th Breakfast Fundamentals Video & Sign Off (Spanish) | Due December 19th Breakfast Fundamentals Video & Sign Off (English) | Due December 19th

< Back The Loop 2/7/23 Welcome to The Loop! The Loop is an easy way to stay “in the loop” for the goings on of Iron Arch & McDonald’s. Everything in one place. Need to go back and see an old issue? They are now archived on the Team Center under, you guessed it, The Loop. Or click this link . Community Events It was a busy week last week with community events. Thank you to all the restaurants that hosted an event. Guest Shout Out Here is a guest shout out for Kate and her team at Byron. Great Job! “I was at the Byron McDonald’s at 9pm on a Friday night and the manager was absolutely killing it. The store had gotten slammed both drive thru and lobby and the manager did an amazing job treating each customer with absolute kindness and customer service. He is an asset to your team. I wish I had gotten his name. I hope you can share.” Digital Experience We need to ensure that every guest that we contact via curbside or table service is asked “Do you have everything you need?”. “Hello Sally, thank you for using curbside, do you have everything you need?...”Thank you, have a great day” Digital Stats – February Month To Date Digital usage 26.25% of transactions Calendar February 7th – GM Patch Calls 130-230p February 8th – Kitchen DM Meeting 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 8th – NABIT Webcast (130p or 330p) (Register Here) February 12th – Release Payroll – ILLINOIS ONLY February 13th – WISCONSIN PAYDAY! February 14th – Happy Valentine's Day February 14th – GM Patch Calls 130-230p Promotions & Marketing Updates – ALL Restaurants As soon as product arrives – Shamrock Shake & Shamrock Oreo McFlurry Start February 14th – Famous Meals 2.0 All Iron Arch Selling Start **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: February 7th – Station Guide Audit February 7th – Sink Sticker Survey February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 Shamrock Shake Readiness The Shamrock Shake and Shamrock McFlurry will be activated on the POS on February 8th. Please place the keys in product outage immediately to avoid guest dissatisfaction. Once the syrups have been received, please start the Shamrock Event ASAP. Once this has started, please put a message on your static reader board. Digital reader boards will be updated on the 10th. Superbowl Sunday! Show your favorite team support and wear a jersey this Sunday, February 12th for Super Bowl Sunday! It doesn't have to be the Chiefs or Eagles, or even football for that matter! Show your "McDonald's Team Spirit" and take lots of pictures and submit them to office@iammcd.com Ready On Arrival Ready on Arrival begins on February 22nd. There are now training videos on the ROA Nabit page on @mcd. If you missed the webcast, the recording is on there as well (LINK). While ROA may not seem difficult, there are some procedural changes for all pickup points at the restaurants. Please watch the training videos and open the NABIT ROA box that will arrive at your restaurant. Training is also available for managers and crew through Fred. Simply click this logo within the Crew Training or Shift Leadership collections. Winter Safety Due to rising and falling temperatures please remember to salt all sidewalks and areas with ice in the parking lot daily. We need to be proactive to prevent guest and employee injuries due to slip and falls. The amazing sunshine during the day, combined with freezing temperatures overnight created very slippery surfaces. In-Person Leadership Transitions There is still room in the March 28th – 30th in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com if you have any students. Save the Date – All GM/Staff Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. If there are any topics you want discussed, please let your leadership team know no later than February 14th. We look forward to seeing everyone soon! Best Burger Readiness – Don’t Forget Please complete this Best Burger #2 Survey by February 14th. All Iron Arch restaurants will be on a max run size of 6 NO LATER THAN FEBRUARY 14th. Deployment schedules for each patch will be determined and start in mid-March. People Brand Visits Just a reminder that all signs relating to our recent People Brand Visits are to remain in place until otherwise notified. Please make sure your restaurant team understand that the following signs should not be removed without Supervisor permission: HR Stop Sign (English and Spanish) with QR Codes linking to updated Survey Summary, Current Employee Handbook and Zero Discrimination Policy. Current 10 in 1 Poster (which includes information on "Mitigating workplace violence" Crew Wellness Check Poster (posted near time clock) To ensure all restaurants are compliant, we are asking that all General Managers complete this People Brand Visit Readiness Survey by February 14th. If you find you are missing any of the forms listed, please email office@iammcd.com ASAP for replacements. Back Up CO2 Air Gas Cylinders While reviewing our contract with Airgas we noticed many of our restaurants have more than 2 back up cylinders. The next time a location needs a full cylinder call the 800 number at 800-772-8144 and tell them how many empty cylinders need to be picked up and how many full cylinders need to be delivered. They will only pick up when making a delivery for a full cylinder. The cylinders must be visible and all in one spot where they typically would drop off. If you have any questions please email riley@iammcd.com . Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. RHS Security Patch Updates We have a couple restaurants that have some updates upcoming. You'll know the update is running if you see the below message on any of your registers. This will cause your POS Open to take a little longer. Please do not reboot any of your POS devices until everything is finished, and call ATOS if it takes longer than 30min or you can't complete your POS for some reason. The following restaurants are scheduled: 2317 - 2/8 31419 - 2/9 32257 - 2/9 94 - 2/13 3488 - 2/13 26906 - 2/15 29838 - 2/15 4231 - 2/16 25899 - 2/20 26289 - 2/20 5612 - 2/27 6275 - 2/27 Famous Order 2.0 The Famous Order begins on February 14th. While the artist behind the famous tray won’t be revealed until the Super Bowl, the meal will consist of a cheeseburger, QPC, large fry, 2 large drinks and an apple pie. DO NOT OPEN THE PROMOTIONAL PACKAGING, TRAINING MATERIALS OR ANY OTHER INFORMATION EARLY! DO NOT HAND OUT THE T-SHIRTS. Sanitation Class There is still room in both the Rockford and Madison classes on February 21st. Please note that all of the State Food Safety training must be completed prior to the exam day. Martin Brower Survey Please complete the Martin Brower Customer Satisfaction Survey by February 28th. Let your voices be heard and enter to win a chance some prizes. Scan this QR code to take the survey. Answers are confidential. Spanish IMET Training There will be an online IMET training in Spanish on February 23rd from 2pm – 5pm. If you have a manager who would benefit from this training, please use this link to register. Staffing Levels – 2.6.2023 Please see the attached staffing levels as of February 6th. If you have questions, please ask your Operations Supervisor. ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB Boil Out Schedule .docx Download DOCX • 15KB 2023 Staffing Level Rockford Patch 02.06.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 02.06.23 .pdf Download PDF • 114KB 2023 Staffing Level Madison Patch 02.06.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 02.06.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 02.06.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.06.23 .pdf Download PDF • 123KB En Espanol Electronico Semanal 2.7.23 .docx Download DOCX • 2.01MB Previous Next

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< Back The Loop 6.20.23 Operations: Enhance the guest experience during breakfast by August 1st as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Committees have been formed and are being finalized with Ops supervisor. This will be announced at the GM Meeting. Operations Coordinator: VOT Version 1 to be ready for implantation for website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: All HR playbooks to be updated and distilled into HR Master Policy Book by August 15th. Digital Experience Have your new team members been verified using the Digital Verification? If not, now is a great time to get them up to speed. Digital Verification Form (it’s under the GM Tab) Digital Stats – Month to Date Digital usage 17.51% of transactions Calendar June 22nd – RMHC Dinner – Office Staff June 23rd – Best Burger Execution Shops GWOS Begin June 25th – Release Payroll Wisconsin Only June 26th – Illinois Payday Promotions & Marketing Updates – ALL Restaurants June 20th – Start Elemental HM June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others 3rd Quarter Sanitation Exams The 3rd quarter sanitation exams have been set. New on the registration form, you can pick which location, which language, and which month you would like to attend class. Classes are limited in size, please do not wait to sign up. Food Safety Exam Registration Energy Box Please download the simply check app from your app store! This will allow you to receive push notifications regarding critical equipment! Please use your store mail to login. If you have any issues please email energybox@iammcd.com . Google Play Store Apple App Store Coffee Syrups Changing Colors Please be aware that vanilla, sugar free vanilla & hazelnut syrups will be changing slightly in color (not the labels). Please ensure that all the old syrups are used first. There is a one-pager in your June Nabit Kit. Back to Basics Shake & Sundae Machine Here are some helpful links for your shake & sundae machines. Please see the attached on how to remedy a heat treat lockout. Taylor Manuals, Training Videos, Cleaning Instructions & More @mcd Page on Shake & Sundae Machines with lots of information Simplified Breakfast Please email hailey@iammcd.com if your restaurant needs the egg scrambler pictured below. Unassisted Front Counter Pick Up Do you have an unassisted front counter pick up shelving unit in your lobby? Before being placed on the shelving unit, bags should be double folded, one delivery sticker sealing the bag, and the receipt with the guests’ name facing out so it is easily seen. Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Staffing Levels 6.19.2023 Please see the attached staffing levels for June 19th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 78KB ILIA Promotions .pdf Download PDF • 73KB GWOS Promotions .pdf Download PDF • 67KB Tip 10 - Heat Treat Lockout .pdf Download PDF • 635KB Rockford Patch 06.19.23 .pdf Download PDF • 100KB Monroe Patch 06.19.23 .pdf Download PDF • 96KB Huntley Patch 06.19.23 .pdf Download PDF • 100KB Beloit Patch 06.19.23 .pdf Download PDF • 98KB Belvidere Patch 06.19.23 .pdf Download PDF • 99KB The Loop 6.20.23 - Spanish .pdf Download PDF • 319KB Previous Next

< Back Deb Benson General Manager deb@iammcd.com

< Back The Loop 7.5.23 Thank You to our internal fixit teams for helping the arches shine. We appreciate everyone coming together to support our bigger organization projects. Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on the website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 30th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience Need a quick front counter training video for front counter mobile pick ups? This two-minute Front Counter video shows the correct procedures for both assisted and unassisted front counter pick up. Please take the time to review it and show it to your teams. Digital Stats – June 2023 Digital usage 25.94% of transactions Calendar July 5th – Happy 5th McD Anniversary to Danelle Duncan! July 7th – Release Payroll – Wisconsin Only July 10th – Illinois Pay Day! July 11th – All GM/Staff Meeting Promotions & Marketing Updates – ALL Restaurants July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24) July 13th – National Fry Day – Free Any Size Fry on app July 14th – Nation Kit Arrives (install bakery exit POP upon depletion of bakery) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others All GM/Staff Meeting Don’t forget the all GM/Staff meeting on July 11th from 9am-4pm at the Beloit Classic Cinemas. The cinema is located at 2799 Cranston Rd, Beloit WI 53511. Please be on time and try to carpool if possible. Rooftop Filters We have started a new auto ship program for our air filters! Each restaurant will receive their specific sized HVAC filters every 2 months. They will be addressed to the Restaurant team for someone to self-install. They will come from filterbuy. Replacing these air filters routinely will help reduce the stress on our Roof Top Units (RTUs) and help keep them running efficiently. If you have any questions, please let your fixit team know. National Fry Day To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion. GM Webcast Please put in your calendars the GM Webcast on July 18th from 2-230. This webcast will be on WebEx and the log on information is on the Iron Arch calendar. Egg Scramblers Egg scramblers will be required equipment for Simplified Breakfast, which is coming in the 4th quarter. Please email hailey@iammcd.com “yes” if you have one or “no” if you need an egg scrambler. Sanitation Class There is one remaining seat in the August sanitation class in Madison. The class is on August 21st from 8a-2p and is in English. Rockford is full. Both Madison and Rockford will be holding a Spanish sanitation exam in September. Please check your roster for anyone who could benefit from this exam in Spanish (or anyone expiring soon). Food Safety Exam Registration. Bakery Cases Please leave the bakery cases in place even after the depletion of the remaining bakery items. We will continue selling cookies out of the case as well as displaying the pies. Injury Reports We did NOT have a customer incident report nor an employee injury report for the week of June 25th - June 30th Way to go Team on keeping our customers and employee's injury free! Staffing Levels 7.3.2023 Please see the attached staffing levels for July 3rd. If you have any questions, ask your supervisor. 2023 Staffing Level Monroe Patch 07.03.23 .pdf Download PDF • 114KB 2023 Staffing Level Huntley Patch 07.03.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 07.03.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 07.03.23 .pdf Download PDF • 123KB 2023 Staffing LevelMadison Patch 07.03.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 07.03.23 .pdf Download PDF • 120KB GWOS Promotions .docx Download DOCX • 20KB ILIA Promotions .docx Download DOCX • 22KB MOCNI Promotions .docx Download DOCX • 24KB En Espanol The Loop 7.5.23 .docx Download DOCX • 1.15MB Previous Next

McDonald's Rockton 13454 Quail St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Crew 6am to 6pm Daily Shift Leader Mid Shifts Daily Are you an A-Player? Click here to get started!

< Back The Loop 5.9.23 Congratulations to Samantha, our newest HU Graduate! Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained in employee relations by May 31st. It’s Painting Season Look at all this teamwork while painting buildings! Thank you to everyone who made this possible. Digital Experience As digital grows, some restaurants will be receiving, or already have, digital order assembly carts. Please check the layout of your cart and utilize the attached layouts for your cart. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar May 10th – Happy 18th McD Anniversary Isabel Simon May 10th – Happy 19th McD Anniversary Maria Salto May 11th – Happy 4th McD Anniversary Maria Zavala May 14th – Happy Mother’s Day May 14th – Release Payroll – Wisconsin May 15th – AMEX Receipts Due May 15th – Illinois Payday! May 16th – Happy 1st McD Anniversary Keresa Sult May 16th – Sanitation Exam Promotions & Marketing Updates – ALL Restaurants May 10th – Digital Offer: Free McChicken No Purchase Necessary May 16th- Start BOGO $1 Rest of Day Deal (GWOS & MOCNI) May 16th – Start 2 for $6 Rest of Day Deal (#32257 Only) May 16th – Start Oreo Frappe **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: May 17th – GM Council Survey Dumpster Pickups Now that summer is almost upon us (hopefully) we may be using the dumpsters more often. Please keep an eye on any overflow in the garbage and recycling dumpsters. If you see overflow before the scheduled pickup date, please email the office so an additional day can be scheduled. New Butter Bottles New butter bottles will be arriving, or have already arrived, at your restaurants. Please post the new station guides and begin implementing them as soon as possible. Need more information, please see the attached information, which also includes a video QR code. Voice Results Please see the attached April 14th – 28th Voice results. Please ensure that we are directing the guests to mcdvoice.com to complete the survey and comment with a name. Many guests are contacting the office to leave feedback with names. Beloit & Huntley tied for the largest bonuses at $260. There was still over $3,000 left on the table. Oreo Frappe The Iron Arch all selling date for the Oreo frappe is May 16th. Please ensure that the station guide is posted prior to the launch date. You can post the crew at-a-glance now so your team can see what is coming. Shake Machine Cleaning Taylor Midwest and Taylor Wisconsin will be contacting your restaurants to set up the brush butler schedule. These will be on a 28-day cycle and will take place in the morning. If you have any questions about this program, please let your leadership know. Please note you will still be responsible for the opening and closing procedures of the shake machine and making sure the machine is ready for cleaning. Please see the attached opening and closing tips for the S/S machines. Product Outage When you are out of strawberry shortcake topping or ranch sauce (for the Bacon Ranch McCrispy), please let tech know so it can be removed from the POS. Fit It Training Agenda Here is what is on the agenda for the next few fix it training sessions. Troubleshooting and calibrating coffee makers Cleaning ice machines Cleaning and troubleshoting HVAC filters Pulling grills and fryers and cleaning behind them Cooler and freezer coils Squadle training GM Council We are excited to add some members to the GM Council. If you are in the Monroe, Madison, or Rockford market we would love to have you join the GM Council!! Please fill out this survey by May 17th. Staffing Levels 5.8.2023 Please see the attached staffing levels for May 8th. If you have any questions, please ask your Operations Supervisor. 5.3.23 .xlsx Download XLSX • 21KB Digital Assembly Cart .pdf Download PDF • 469KB Taylor Tip 5 - Daily Opening-Closing - Spanish .pdf Download PDF • 594KB Tip 5 - Daily Opening-Closing 2 - FINAL 092221 .pdf Download PDF • 603KB Butter Bottle NABIT Update .pdf Download PDF • 2.77MB 2023 Staffing Level Belvidere Patch 05.08.23 .pdf Download PDF • 120KB 2023 Staffing Level Madison Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 05.08.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 05.08.23 .pdf Download PDF • 117KB 2023 Staffing Level Huntley Patch 05.08.23 .pdf Download PDF • 123KB En Espanol The Loop 5.9.23 .docx Download DOCX • 2.36MB Previous Next

< Back Ermundo Albarran General Manager ermundo@iammcd.com

Check out our insurance policy! < Back Insurance Benefits Para la tripulación: después de 1 año de empleo, se ofrece seguro médico a través de Blue Cross Blue Shield para los empleados que trabajan un promedio mínimo de 30 horas por semana. Los gerentes son elegibles para la cobertura de seguro inmediatamente después de convertirse en gerentes. La inscripción abierta se lleva a cabo una vez al año, generalmente en noviembre/diciembre para la inscripción de enero. La inscripción en el seguro NO se ofrece en ningún otro momento del año A MENOS QUE el empleado sea elegible por primera vez, es decir, su primer aniversario, un gerente recién ascendido o contratado, o el empleado pierda su cobertura de atención médica actual. Cualquier consulta de cobertura de seguro debe enviarse a través del formulario del sitio web de Iron Arch, "Solicitud de cobertura de seguro". Se recomienda visitar www.healthcare.gov Cualquier consulta sobre cobertura de seguro debe enviarse a través del formulario del sitio web de Iron Arch, "Solicitud de cobertura de seguro". https://forms.iammcd.com/232125033642949 Previous Next

< Back Tom Hash PACE & Development Consultant tom@iammcd.com

McDonald's Carpentersville 2290 Randall Rd Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Crew 8am to 8pm Daily Shift Leader 2pm to Close Daily Are you an A-Player? Click here to get started!

< Back Dawn Redieske General Manager dawn@iammcd.com

McDonald's Auburn 3710 Auburn St Step into a world-class organization where people come first and growth is part of the journey. Join an empowered team that’s committed to developing you, supporting your goals, and helping you reach your full potential—both on and off the clock. We are looking to add "A-Players" to our team. If you're looking to WIN with us, take a look at the hours we’re currently hiring for and find the schedule that fits your life. We’d love to have you on the team! *Other Shifts are also available Crew All Shifts | Daily Flexible Hours Shift Leader All Shifts | Daily Flexible Hours Are you an A-Player? Click here to get started!

MEET WITH LEADERSHIP Human Resources Please use these links to schedule a meeting with our leadership team. VP of Operations-Eric Director - Nick Schneider Director - Michael Peschel Director - Amy Scott Director - Chris Baxter Tech Manager - Adam Tech Coordinator - Jared FixIt Manager- Miguel Accounts Manager - Gianna Tech Coordinator - Braulio Public Relations- Rich Tech Coordinator - Juan PACE Supervisor- Tom Operation Coordinator- Riley GMs and All Staff