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< Back The Loop 7.31.23 Hi Team, please see the loop attached below in both enlgish and spanish! The Loop 7.31.23 .docx Download DOCX • 1.86MB En Espanol The Loop 7.31.23 .docx Download DOCX • 1.86MB Previous Next

Looking to advance your career? Join us! < Back Growth Opportunities Programa de entrenamiento Con cada paso de capacitación superior, nuestros empleados ganan más dinero. Anime a los miembros calificados de su equipo a hablar con usted o su Gerente General para desarrollar un plan para lograr las metas profesionales y las metas monetarias que buscan. ¡Siempre hay espacio para crecer! Previous Next

< Back The Loop 5.9.23 Congratulations to Samantha, our newest HU Graduate! Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained in employee relations by May 31st. It’s Painting Season Look at all this teamwork while painting buildings! Thank you to everyone who made this possible. Digital Experience As digital grows, some restaurants will be receiving, or already have, digital order assembly carts. Please check the layout of your cart and utilize the attached layouts for your cart. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar May 10th – Happy 18th McD Anniversary Isabel Simon May 10th – Happy 19th McD Anniversary Maria Salto May 11th – Happy 4th McD Anniversary Maria Zavala May 14th – Happy Mother’s Day May 14th – Release Payroll – Wisconsin May 15th – AMEX Receipts Due May 15th – Illinois Payday! May 16th – Happy 1st McD Anniversary Keresa Sult May 16th – Sanitation Exam Promotions & Marketing Updates – ALL Restaurants May 10th – Digital Offer: Free McChicken No Purchase Necessary May 16th- Start BOGO $1 Rest of Day Deal (GWOS & MOCNI) May 16th – Start 2 for $6 Rest of Day Deal (#32257 Only) May 16th – Start Oreo Frappe **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: May 17th – GM Council Survey Dumpster Pickups Now that summer is almost upon us (hopefully) we may be using the dumpsters more often. Please keep an eye on any overflow in the garbage and recycling dumpsters. If you see overflow before the scheduled pickup date, please email the office so an additional day can be scheduled. New Butter Bottles New butter bottles will be arriving, or have already arrived, at your restaurants. Please post the new station guides and begin implementing them as soon as possible. Need more information, please see the attached information, which also includes a video QR code. Voice Results Please see the attached April 14th – 28th Voice results. Please ensure that we are directing the guests to mcdvoice.com to complete the survey and comment with a name. Many guests are contacting the office to leave feedback with names. Beloit & Huntley tied for the largest bonuses at $260. There was still over $3,000 left on the table. Oreo Frappe The Iron Arch all selling date for the Oreo frappe is May 16th. Please ensure that the station guide is posted prior to the launch date. You can post the crew at-a-glance now so your team can see what is coming. Shake Machine Cleaning Taylor Midwest and Taylor Wisconsin will be contacting your restaurants to set up the brush butler schedule. These will be on a 28-day cycle and will take place in the morning. If you have any questions about this program, please let your leadership know. Please note you will still be responsible for the opening and closing procedures of the shake machine and making sure the machine is ready for cleaning. Please see the attached opening and closing tips for the S/S machines. Product Outage When you are out of strawberry shortcake topping or ranch sauce (for the Bacon Ranch McCrispy), please let tech know so it can be removed from the POS. Fit It Training Agenda Here is what is on the agenda for the next few fix it training sessions. Troubleshooting and calibrating coffee makers Cleaning ice machines Cleaning and troubleshoting HVAC filters Pulling grills and fryers and cleaning behind them Cooler and freezer coils Squadle training GM Council We are excited to add some members to the GM Council. If you are in the Monroe, Madison, or Rockford market we would love to have you join the GM Council!! Please fill out this survey by May 17th. Staffing Levels 5.8.2023 Please see the attached staffing levels for May 8th. If you have any questions, please ask your Operations Supervisor. 5.3.23 .xlsx Download XLSX • 21KB Digital Assembly Cart .pdf Download PDF • 469KB Taylor Tip 5 - Daily Opening-Closing - Spanish .pdf Download PDF • 594KB Tip 5 - Daily Opening-Closing 2 - FINAL 092221 .pdf Download PDF • 603KB Butter Bottle NABIT Update .pdf Download PDF • 2.77MB 2023 Staffing Level Belvidere Patch 05.08.23 .pdf Download PDF • 120KB 2023 Staffing Level Madison Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Beloit Patch 05.08.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 05.08.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 05.08.23 .pdf Download PDF • 117KB 2023 Staffing Level Huntley Patch 05.08.23 .pdf Download PDF • 123KB En Espanol The Loop 5.9.23 .docx Download DOCX • 2.36MB Previous Next

< Back The Loop 6.27.2023 Operations : Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations : Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 30th. Office Manager: Perform a Telephone Audit to lower cost by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience There are now ‘podcasts’ on the NABIT page with best bets over a variety of topics. Here are the link to two digital topics for you and your team. Guest Goes to Wrong Restaurant to Pick up MOP Order ROA Experience Podcast Calendar June 30th – Clean Up Employee Rosters ALL July 2nd – Release Payroll Illinois Only July 3rd – Wisconsin Payday! July 4th – Happy July 4th!! July 4th – Iron Arch Office will be closed July 5th – Happy 5th McD Anniversary Danelle Duncan Tuesday July 4th The Iron Arch Office will be closed Cheesy Jalapeno Cheesy Jalapeno goes active on your registers tomorrow, 06/28! If you have not received jalapenos or cheese sauce, please use product outage. Sandwiches can start as soon as product is received. Just wanted to share a quick message regarding the cheesy jalapeno quarter pounder. There's been some confusion around how to place the jalapenos on the sandwich. The correct procedure is to grab 8 to 10 jalapenos with a gloved hand and place them on the crown. The grill team does not need to remove gloves after each grab of the jalapenos, there will be a minimal amount of transfer which in test markets was fine. Restaurant Roof Maintenance It’s getting hot out but that doesn’t mean it should be hot in the restaurant. We must keep the HVAC units clean and the filters changed. Our equipment can not do its job without you looking after it. Please take the time now to go assess your restaurant. Glass Coffee Pots Glass coffee pots are not allowed in the restaurant. We should all be using thermal or bulk coffee at this point. If you need more please make sure to work with your leadership on ordering. Habitat for Humanity GM Market Work Days Don’t miss out on this fun experience to get out in the community and help build a house for a family in need! If you have not already, PLEASE SEND YOUR SHIRT SIZES to rich@iammcd.com by Monday, July 3rd, to guarantee a shirt! Upcoming Dates: 9am-3pm @ 670 Lamont Lane Rockford, IL 61101 Nick’s Market: Tuesday July 18th Mike’s Market: Thursday August 17th RMHC Team Dinners Wow, thank you so much for continuing to support the Ronald McDonald House as a team with these amazing meals! Each and every time we are flooded with thank you's from the family and staff! Shoutout to the Rockford, Madison, and Office teams!! Rockton Car Show Hey there! Our car show has grown significantly this year, with more than 200 cars showcased at our last event. If you happen to be in the area, join us every third Thursday of the month from 5-8 pm at our Rockton location to check it out. We owe a massive thank you to our new Car Show Committee and the incredible Rockton Team for making this possible! Sky Carp Team Tickets Our team has been thoroughly enjoying the new ABC Stadium in Beloit this summer! Just wanted to remind you that we have four tickets available for each home game behind home plate. If you and your family or team are interested in attending, please email your preferred date to office@iammcd. Banking on July 4th A reminder that Tuesday July 4th is a national holiday! No banking will be available, including Loomis change order deliveries OR pickups. Bakery Phase Out McDonald’s is discontinuing the bakery line. Products may become unavailable, please use product outage and email tech to remove permanently. Cases will be used for cookies and pies. More information to follow. Promotions & Marketing Updates – ALL Restaurants June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Digital OSAT: Below 55% with >10 Surveys: Oasis, Verona Rd. National Fry Day To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion. Staffing Levels 6.26.2023 Please see the attached staffing levels for June 26th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 31KB ILIA Promotions .pdf Download PDF • 29KB GWOS Promotions .pdf Download PDF • 27KB VOICE Results .pdf Download PDF • 69KB Cheesy Jalapeno .pdf Download PDF • 3.30MB Rockford Patch 06.26.23 .pdf Download PDF • 100KB Monroe Patch 06.26.23 .pdf Download PDF • 96KB Belvidere Patch 06.26.23 .pdf Download PDF • 98KB Huntley Patch 06.26.23 .pdf Download PDF • 100KB Madison Patch 06.26.23 .pdf Download PDF • 98KB Beloit Patch 06.26.23 .pdf Download PDF • 98KB The Loop 06.27.2023 - Spanish .pdf Download PDF • 559KB Previous Next

< Back Flexible Schedule Enjoy a Flexible Schedule and the ability to see your schedule on the Altametrics app with Iron Arch Management! One of the many benefits at this independent McDonald’s franchise is the flexibility in your schedules. At the time of hire, the employee set up an availability schedule that fits with their personal, family, school, other job, or outside activity demands. Life happens and availability changes so remind your team that If their availability changes, they need to talk with you or the General Manager to work out a schedule that meets their needs. Remember, a temporary situation can be accommodated especially if it means retaining the employee for the long term. Download the App today! Apple Android Previous Next

< Back The Loop 10.10.23 The Loop 10.10.233 .docx Download DOCX • 1.21MB En Espanol The Loop 10.10.23 .docx Download DOCX • 1.57MB Troubleshooting App - Adding to Home Screen .pdf Download PDF • 364KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Safety Training Instructions .pdf Download PDF • 801KB October 2023 Webcast - Loyalty Enhancements .pdf Download PDF • 7.29MB GWOS October Incentive .pdf Download PDF • 365KB ILIA Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10_09_23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10_09_2023 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10_09_2023 .pdf Download PDF • 127KB 2023 Staffing Level Rockford-Riveters District 10_09_2023 .pdf Download PDF • 125KB Previous Next

< Back The Loop 8.29.23 The Loop 8.29.23 .docx Download DOCX • 1.09MB Voice Results 7.17-7.31 .xlsx Download XLSX • 20KB 2023 Staffing Level District 1 08.27.23 .pdf Download PDF • 138KB En Espanol The Loop 8.29.23 .docx Download DOCX • 1.09MB Previous Next

W2 REQUEST FORM W2 Paperless Instructions- English W2 Paperless Instructions- Spanish W2 Request

Open Enrollment Back again this year we are offering Open Enrollment Q&A calls for you to hop on and ask any question you may have, please see available dates below and copy and paste the video call link! Tuesday, November 11th @ 10am-11am- Translator Available Click Here to Join Thursday, November 20th @ 1:30pm-2:30pm Click Here to Join Tuesday, December 2nd @ 9am-10am- Translator Available Click Here to Join Saturday, December 6th @ 9am-10am Click Here to Join Monday, December 8th @ 5pm-6pm Click Here to Join

< Back Braulio Saucedo Technology Coordinator braulio@iammcd.com

< Back Tom Hash PACE & Development Consultant tom@iammcd.com

MEET WITH LEADERSHIP Human Resources Please use these links to schedule a meeting with our leadership team. VP of Operations-Eric Director - Nick Schneider Director - Michael Peschel Director - Amy Scott Director - Chris Baxter Tech Manager - Adam Tech Coordinator - Jared FixIt Manager- Miguel Accounts Manager - Gianna Tech Coordinator - Braulio Public Relations- Rich Tech Coordinator - Juan PACE Supervisor- Tom Operation Coordinator- Riley GMs and All Staff

DM HANDBOOK DM HANDBOOK AGREEMENT Verifications and Order Forms External Verification- Guest Service Department Verification- Practice Internal Verification- Guest Service Department Manager Guest Service Department Manager PIP Review Surveys and Audits Point Surve y- Monthly GSD Audit- QSR Cash Audit- Happy Meal Health Checks Health Check- Drive-Thru Health Check- Weekly McDelivery Drive Thru- Operations Checklist GUEST SERVICE DEPARTMENT FORMS Other Forms DLIM Pre Work Interview Questions and Wage Offer PDW Request Form Campus Org Manager Access

< Back Jaymee McMurray General Manager

< Back Evelyn Mendoza General Manager