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< Back The Loop 5.2.2023 Congratulations to Brianna, our newest HU Graduate! Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 1st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained on employee relations by May 31st. Digital Experience Table service is now active in all Iron Arch restaurants. We should ask all table service guests if they have everything they need? MOP table service guests should also hear their name. Remember, the tray needs to look good and all trays should have the receipt on the side. Digital Stats – Month to Date Digital usage 25.54% of transactions Calendar May 3rd – Happy 13th McD Anniversary Gianna Cicolini May 4th – Happy 19th McD Anniversary Aubrey Posch May 7th – Release Payroll – Illinois Only May 8th – Wisconsin Payday! Promotions & Marketing Updates – ALL Restaurants May 8th- Mac Sauce Cup Phase Out Begins **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: May 17th – GM Council Survey Shamrock McFlurry The last day for the Shamrock McFlurry is May 5th. It will be removed from the POS on the 5th, please throw away all Shamrock McFlurry syrup at business close on the 5th or opening on the 6th. GM Council We are excited to add some members to the GM Council. If you are in the Monroe, Madison, or Rockford market we would love to have you join the GM Council!! Please fill out this survey by May 17th. Free McChicken – Only on the App On May 10th, our guests will be able to get a Free McChicken with no purchase necessary. This deal is only available through the app, 1 per customer and is valid for regular or hot & spicy McChicken. Planned Maintenance Cards Now that more in-house maintenance is active, do you need to find some information on the planned maintenance tasks? The information is in the calibration kits that your restaurant received a couple of months ago. A few other great sources: US Equipment Page on @mcd PM Cards on @mcd The attached QR code documents that will take you to the piece of equipment. GWOS General Manager Webcast Please attend the GWOS General Manager Webcast on May 9th from 2p-3p. WebEx link will be on the Iron Arch Calendar, it is in the email you received on April 25th or this link . This webcast has been tailored to GMs and the first topic is PACE. Staffing Levels 5.1.2023 Please see the attached staffing levels for May 1st. If you have any questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 19KB MOCNI Promotions .docx Download DOCX • 24KB ILIA Promotions .docx Download DOCX • 21KB 2023 Staffing Level Beloit Patch 05.01.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 05.01.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 05.01.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford Patch 05.01.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison Patch 05.01.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 05.01.23 .pdf Download PDF • 117KB QR Codes Updated.en.es .pdf Download PDF • 1.89MB QR Codes Updated .pdf Download PDF • 1.60MB En Espanol The Loop 5.2.23 .docx Download DOCX • 2.37MB Previous Next

IAM Form Dashboard, find all our forms right here! EMPLOYEE FORMS OUR FORMS HAVE MOVED! You can now find our forms in the MyQSRSoft App under Operations and then Forms or click on this link to head there directly. For information on how to use the new forms, please look at the knowledge article here . Questions or concerns? Ask your management team! ¡NUESTROS FORMULARIOS SE HAN MUDADO! hora puedes encontrar nuestros formularios en la app MyQSRSoft, en Operaciones > Formularios, o bien hacer clic en este enlace para ir directamente. Para obtener información sobre cómo usar los nuevos formularios, consulta el artículo de conocimiento aquí . ¿Preguntas o inquietudes? ¡Consulta a tu equipo de gestión!

< Back The Loop 7.25.23 Hi Team! Please see the Loop attached in both English and Spanish! The Loop 7.25.23 .docx Download DOCX • 846KB En Espanol The Loop 7.25.23 .docx Download DOCX • 851KB Previous Next

< Back The Loop 5.23.23 Lacing Up for RMHC Big Shout out to the Madison patch GM’s and Waunakee team for making our "Lacing Up for RMHC” McCare night a huge success! We teamed up with 𝗪𝗮𝘂𝗻𝗮𝗸𝗲𝗲 𝗠𝗶𝗱𝗱𝗹𝗲 𝗦𝗰𝗵𝗼𝗼𝗹 𝗧𝗿𝗮𝗰𝗸 𝗮𝗻𝗱 𝗙𝗶𝗲𝗹𝗱 𝗧𝗲𝗮𝗺 for our first event together, and their volunteer efforts to support RMHC were outstanding! Thank you for making this event yet another significant impact on our community. Car Show Thank you to the Car Show Committee and Matt and his team at Rockton Rd for a record-breaking night. Sales Milestones Congratulations to Danielle and her team at Classic on reaching $3.5 million. Congratulations to Chelsea and her team at Beloit on reaching $2.5 million. Operations: Enhance the guest experience during breakfast by June 30th as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Ownership of community events back to restaurant leadership by July 1st. Operations Coordinator: Virtual orientation version 1 ready for implementation for website by May 31st. Training: Create an interactive Shift Leadership Roadmap by June 1st. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: Office staff 100% trained in employee relations by May 31st. Digital Experience Did you know that there is an entire section in Campus for digital learning? It’s right on the home page. Digital Stats – Month to Date Digital usage 25.68% of transactions Calendar May 24th - Shoebox for Soldiers McCare Night @ Dempster May 25th – Happy Birthday Amy Scott! May 26th – Happy Birthday Chris Kline! May 28th – Release Payroll WISCONSIN ONLY May 29th – Happy Memorial Day! May 29th – ILLINOIS PAYDAY! May 30th – Clean Up Employee Rosters Promotions & Marketing Updates – ALL Restaurants May 23rd – Start Little Mermaid HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: Bacon Ranch McCrispy The Bacon Ranch McCrispy will be removed from the POS on May 29th. Please ensure that all POP is removed, extra bags of ranch are counted and wasted, and the flavors to love boxes are put away until they are used for the new sandwich in June. Airgas Cylinders Does your restaurant have more than two back up cylinders? Each restaurant should have two full back up cylinders. The next time your restaurant needs a full cylinder, call 800-772-8144 and tell them how many empty cylinders need to be picked up and how many full cylinders need to be delivered. They will only pick up when making a delivery for a full cylinder. The cylinders must be visible and all in one spot where they typically would drop off. If you have any questions, please email riley@iammcd.com . Iron Arch In-Person Leadership Transitions We are excited to announce the next in-person LT class will be July 19th 9a-6p and July 20th 9a-5p. Learners must have the Shift Leadership Curriculum completed to 93% to attend. Email amyo@iammcd.com to register a learner. Running Great Restaurants As we continue McDonald’s and self-graded RGR visits, please utilize the attached RGR form to achieve, and then maintain, RGR standards. The form covers food safety, cleanliness, service, quality & shift leadership. June Sanitation Exams The exams in June will be on June 19th from 8a-2p in Madison and June 20th from 130p-4p in Rockford. If you want a learner for the exam, they must be signed up by June 6th. Learners will need to have completed 100% of the training and taken the online practice exam by June 16th to take the exam. All learners who do not complete the training prior to the exam will not be able to attend, must sign up again, and documentation will be given. NABIT Kits New NABIT kits will arrive in your restaurants on or around June 2nd. Please be aware that smallares and training materials for the Cheesy Jalapeno Bacon QPC will be induced. DO NOT misplace this box. NABIT Webcast – Save the Date The next NABIT webcast will be on June 7th. The topics include Cheesy Jalapeno Bacon QPC, 100 Days of Summer, Crew Account Access, Digital/Delivery/DT, Bakery News, B2B shake/sundae and the June Birthday Meal. Registration Link Tempering/Thaw Stickers Every item that is thawed or tempered should have two stickers. The secondary life sticker and a sticker when the product can start to be used. Please ensure that your freshness labeling system is ready to go. Items include buns, all breakfast pull items, cheese, sauces pouches, and bakery. Iron Arch Energy Box Webcast Please save the date and attend the Energy Box webcast on June 13th from 2-230pm. This meeting is for all GMs during the GM meeting. Link for the virtual meeting is on the Iron Arch calendar. Iron Arch Apparel Store New hats and t-shirts are available in the Apparel Store Grimace Birthday Meal Coming June 12th, the Grimace Birthday Meal. Complete details in the next Loop and on the June 7th NABIT Webcast and training materials in the June 2nd kit. GWOS Promotions .docx Download DOCX • 20KB ILIA Promotions .docx Download DOCX • 22KB MOCNI Promotions .docx Download DOCX • 24KB Spanish RGRV 2023 Running Great Restaurants Visit Form Final .pdf Download PDF • 449KB En Espanol The Loop 5.23.23 .docx Download DOCX • 2.94MB 2023 Running Great Restaurants Visit Form Final .pdf Download PDF • 608KB Previous Next

Tech Team Monthly Walkthrough Tech Documentation Daily Checklist Purchase Approval Form Product Outage Deactivation Form OTP OTP Development Day Monthly Walkthrough Weekly Cleanliness Checklist OTP Portal Troubleshooting App Troubleshooting Articles OTP Handbook Agreement Iron Arch Knowledge Articles Digital Verification OTP1+ Exam OTP2+ Exam

< Back Dawn Redieske General Manager dawn@iammcd.com

< Back The Loop 9.5.23 The Loop 9.5.23 .docx Download DOCX • 831KB Voice Results 8.1.23 thru 8.16.23 .xlsx Download XLSX • 20KB ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 15KB Previous Next

Taylor Grills Models 11, 12, 13, 14, 15, 15E, 16, 22E, 32 , 34, 35 , 36, 38 , C832 , C834, C835 , C842 , C844, & C845 Models- Taylor C858, C852, C850

Virtual Orientation Hello and welcome to Bucciferro Family McDonald's. Please take a moment and watch the video above. It highlights key information about your employment with us. If you have any issues with the video please reach out to hiring@iammcd.com .

< Back Keri Cleland General Manager keri@iammcd.com

Click Here to sign the Handbook MANAGER HANDBOOK Spanish Manager Handbook

< Back Traci Larson Director of Human Resources traci@iammcd.com

Zero Tolerance Policy

< Back The Loop 7.18.23 Congratulations Congratulations to our four Outstanding Manager Award recipients and their teams. Ermundo Albarran @ Carpentersville Kim Mailand @ Jefferson Oscar Hernandez @ Woodstock Tonya Rykowski @ Court St Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Crew Trainer Roadmap & Verification Process by September 30th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience Still having procedural issues with front counter MOP transactions? Please utilize this short Front Counter training video to help. Digital Stats – Month to Date Digital usage 26.79% of transactions Calendar July 18th – GM Webcast 2-230p July 21st – Happy Birthday Traci Larson! July 23rd – Release Payroll – Wisconsin July 24th – Illinois Payday! Promotions & Marketing Updates – ALL Restaurants July 17th – Last Day Elemental Happy Meal July 18th – The Marvels Happy Meal Starts **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others RMHC Pop Tabs Please remind our teams that guests may drop pop at any of our McDonald's restaurants! They can be returned to the office with the bags and once a month we transport them to the RMHC. Energy Box Override We've been noticing a lot of use on the override switch for the lighting on EnergyBox. This override switch does not control anything with the thermostats. This switch is for emergencies or use when light is needed outside of the schedule. If you need your light schedule adjusted, please email energybox@iammcd.com and we can update your lighting. Please do not use the override switch unless it is necessary. All GM Meeting Need to see something from the GM meeting presentation? The slideshow is attached . School Calendar Update 2023/2024 An email has been sent out to all restaurants for employees to update their school location for the next school year. Please print the sheet out and have all the students fill out their correct school location. This is very important to make sure they are connected to the correct school for scheduling purposes. Please email a picture of the sheet to Tiffany by Tuesday, August 1, 2023. New Hire Email Form A new digital training schedule is now available for new hires. The form is called the New Hire Email. The new hire email is a training schedule for all new hires once Maria has sent you an email that the new hire is ready for a training schedule. This form is located under the People & General Manager tab. We will start using this to send all new hires their training schedule. It is very simple and easy to fill out. All the manager needs to do is put in your restaurant location, the new hires name and email address, the general manager's name, and the training schedule, and who they will meet with on their first day. Once the form is submitted a copy of it will be sent to the new hire, the general manager, and the restaurant email to be printed and posted for all managers to review. Please still reach out to new hires by phone call too with their training schedule. If you have any questions, please feel free to reach out to Maria Z. New Hire Email Bakery Phase Out Remember that the phase out of the bakery has begun. The last day for the bakery will be August 21st. We will be keeping the cases and utilizing them for cookies and pies. Staffing Levels 7.17.2023 Please see the attached staffing levels for July 17th. If you have any questions, ask your supervisor. MOCNI Promotions .docx Download DOCX • 21KB GWOS Promotions .docx Download DOCX • 19KB ILIA Promotions .docx Download DOCX • 24KB Wisconsin Minor Labor Laws .pdf Download PDF • 82KB Iron Arch Management 14 & 15 year old labor laws .pdf Download PDF • 152KB IL Minor Labor Laws- Illinois .pdf Download PDF • 121KB All GM Staff Meeting .pdf Download PDF • 7.18MB 2023-2024 School Calendar Update .pdf Download PDF • 94KB 2023 Staffing Level Madison Patch 07.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 07.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 07.17.23 .pdf Download PDF • 117KB 2023 Staffing Level Huntley Patch 07.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 07.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Belvidere Patch 07.17.23 .pdf Download PDF • 120KB En Espanol The Loop 7.18.23 .docx Download DOCX • 1.64MB Previous Next

< Back Nick Schneider Director of People Development nick@iammcd.com