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< Back Amy Scott Director of Operations amy@iammcd.com

< Back Kate Eisenreich General Manager kate@iammcd.com

< Back The Loop 8.8.23 Operations: Improve the Guest Experience during Lunch between 11am-2pm by improving OEPE to 120 or less Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Operations Coordinator: Assist FixIt/Tech teams to revamp our ticketing system processes by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Technology: Certify 70% of restaurant OTPs to OTP2+ by November 1st. Training: Create an interactive Crew Trainer Roadmap & Verification Process by October 24th. Digital Experience Have some new team members? Here is the ROA Drive Thru training video. Digital Stats – Month to Date Digital transactions 26.88% Action Items: August 29th – Deadline for single nozzle sauce guns August 29th – Deadline for Prince Castle steamer setting changes. Calendar August 8th – District Meetings 130p-430p August 9th – Happy Birthday Alyssa Reeverts! August 11th – Happy McD Anniversary Deb Benson! August 12th – Happy Birthday Dori Flynn! August 12th – Happy 12th McD Anniversary Ana Gomez! August 13th – Release Payroll – Illinois August 14th – Payday Wisconsin! August 15th - Rockton Rd. Blood Drive 9:30 am-2:30 pm Promotions & Marketing Updates – ALL Restaurants August 9th – Iron Arch All Selling Peanut Butter Crunch McFlurry August 14th – Last Day The Marvels HM August 14th – Cheesy Jalapeno Bacon QPC Phase Out Begins (Ends 8/27) August 14th – Last Day The Marvels HM August 14th – Famous Orders Begin August 15th – Start Nerf HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others NABIT Webcast Recording Did you miss last week’s webcast? Please take an hour and watch the recording to learn about changes and what is coming up. English Recording Spanish Recording Forms Update! We have been working hard on updating the website and forms to reflect the update from Patches to Districts. Along with this, we have been switching the service that hosts all the forms. Soon you will see some of the forms have a new look and work a little differently! We are also seeing that form submissions are more reliable when making it to their intended recipients and getting stuck less at the Thank You Page. But we didn't think of everything and may have made some mistakes. If you see any reference to a Patch where you think it should say District after Thursday 8/10, or any other errors you may find, please let us know on the troubleshooting app under Technology. There is an option for Form/Website Update! Sauce Gun Single Nozzle We will be switching out to a single nozzle for the sauce guns. These green nozzles and clear caps were included in the August NABIT kit. Please start these no later than August 29th . The blue nozzles can be thrown away. Each restaurant will be receiving automatic quarterly shipments of replacement nozzles. Please replace any old station guides with those in the kit. Food Safety Best Bet If you are not already doing this during food safety, please work with your teams and begin ASAP. During food safety, place the towel that is being used to sanitize the probe in a small hot cup. This allows us to use a towel for a purpose without it sitting out potentially causing a visit issue. August Famous Meal We will be starting our next famous meal on August 14th. While the celebrity has not been named, we do know the meal contents. The meal contains a medium fry, medium drink, a sweet & sour cup, and the guests’ choice of a Big Mac, 10pc Nugget or QPC. If the guest does not want sweet & sour, the regular meal keys need to be used. The sweet and sour cup is in special packaging that gives our guests an opportunity to download special offers and merchandise. August Sanitation Exam – Madison There are two remaining seats in the English sanitation exam on August 21st in Madison. The next English class will be in October. If you have someone, please complete the Food Safety Exam Registration . Sky Carp tickets are still available for the rest of the season! Only three weeks of home games left. Request your tickets now! Bun Steamer Setting Changes If you have a Prince Castle model 625MFY or 625MFYC steamer the steam time needs to be changed from 12 seconds (6 cycles) to 8 seconds (2 cycles). Please see the attached information sheet. Please complete the changes by August 29th. Workers Comp, Customer Injury & Property Damage Do your managers know what forms to complete if there is an employee or guest, or property damage? The forms are under the manager tab. Guest Injury or Property Damage Employee Injury If you have trouble filling out this form and have questions, please contact Gianna at the office 815-321-4708 for assistance. Burritos Back-to-Basics Please post the burrito one pager that was in the Nabit kit that arrived at restaurants the week of August 1st. Please post this near the location that the burritos are rolled. Rockford 815 Day Special! Rockford Restaurants Only On Tue, Aug 15th, for one day only... 20 pc Nuggets and 2 Large fries for $8.15! Staffing Levels 8.8.2023 Please see the attached District staffing levels as of 8.8.23. Previous Next

< Back The Loop 10.3.23 The Loop 10.3.2023 .docx Download DOCX • 46KB En Espanol The Loop 10.3.23 .docx Download DOCX • 637KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Preshift Checklist .pdf Download PDF • 42KB 2024 pace standings .xlsx Download XLSX • 14KB GWOS October Incentive .pdf Download PDF • 365KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison-Invincible District 10.02.23 .pdf Download PDF • 126KB 2023 Staffing Level Huntley-Neo District 10.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Rockford-Riveters District 10.02.23 .pdf Download PDF • 124KB Previous Next

< Back The Loop 9.26.23 The Loop 9.26.23 .docx Download DOCX • 2.05MB En Espanol The Loop 9.26.23 .docx Download DOCX • 2.02MB GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level District 4 09.25.23 .pdf Download PDF • 123KB 2023 Staffing Level District 2 09.25.23 .pdf Download PDF • 125KB 2023 Staffing Level District 1 09.25.23 .pdf Download PDF • 123KB 2023 Staffing Level District 3 09.25.23 .pdf Download PDF • 123KB Previous Next

< Back Matthew Riddle Operations Consultant Matthew@iammcd.com

< Back Rich Wolter PR Manager rich@iammcd.com

< Back The Loop 6.27.2023 Operations : Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations : Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Shift Leadership Roadmap by June 30th. Office Manager: Perform a Telephone Audit to lower cost by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience There are now ‘podcasts’ on the NABIT page with best bets over a variety of topics. Here are the link to two digital topics for you and your team. Guest Goes to Wrong Restaurant to Pick up MOP Order ROA Experience Podcast Calendar June 30th – Clean Up Employee Rosters ALL July 2nd – Release Payroll Illinois Only July 3rd – Wisconsin Payday! July 4th – Happy July 4th!! July 4th – Iron Arch Office will be closed July 5th – Happy 5th McD Anniversary Danelle Duncan Tuesday July 4th The Iron Arch Office will be closed Cheesy Jalapeno Cheesy Jalapeno goes active on your registers tomorrow, 06/28! If you have not received jalapenos or cheese sauce, please use product outage. Sandwiches can start as soon as product is received. Just wanted to share a quick message regarding the cheesy jalapeno quarter pounder. There's been some confusion around how to place the jalapenos on the sandwich. The correct procedure is to grab 8 to 10 jalapenos with a gloved hand and place them on the crown. The grill team does not need to remove gloves after each grab of the jalapenos, there will be a minimal amount of transfer which in test markets was fine. Restaurant Roof Maintenance It’s getting hot out but that doesn’t mean it should be hot in the restaurant. We must keep the HVAC units clean and the filters changed. Our equipment can not do its job without you looking after it. Please take the time now to go assess your restaurant. Glass Coffee Pots Glass coffee pots are not allowed in the restaurant. We should all be using thermal or bulk coffee at this point. If you need more please make sure to work with your leadership on ordering. Habitat for Humanity GM Market Work Days Don’t miss out on this fun experience to get out in the community and help build a house for a family in need! If you have not already, PLEASE SEND YOUR SHIRT SIZES to rich@iammcd.com by Monday, July 3rd, to guarantee a shirt! Upcoming Dates: 9am-3pm @ 670 Lamont Lane Rockford, IL 61101 Nick’s Market: Tuesday July 18th Mike’s Market: Thursday August 17th RMHC Team Dinners Wow, thank you so much for continuing to support the Ronald McDonald House as a team with these amazing meals! Each and every time we are flooded with thank you's from the family and staff! Shoutout to the Rockford, Madison, and Office teams!! Rockton Car Show Hey there! Our car show has grown significantly this year, with more than 200 cars showcased at our last event. If you happen to be in the area, join us every third Thursday of the month from 5-8 pm at our Rockton location to check it out. We owe a massive thank you to our new Car Show Committee and the incredible Rockton Team for making this possible! Sky Carp Team Tickets Our team has been thoroughly enjoying the new ABC Stadium in Beloit this summer! Just wanted to remind you that we have four tickets available for each home game behind home plate. If you and your family or team are interested in attending, please email your preferred date to office@iammcd. Banking on July 4th A reminder that Tuesday July 4th is a national holiday! No banking will be available, including Loomis change order deliveries OR pickups. Bakery Phase Out McDonald’s is discontinuing the bakery line. Products may become unavailable, please use product outage and email tech to remove permanently. Cases will be used for cookies and pies. More information to follow. Promotions & Marketing Updates – ALL Restaurants June 28th – Iron Arch All Selling Cheesy Bacon Jalapeno QPC July 10th – Phase Out Grimace Birthday Meal Begins (Ends 7/24) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Digital OSAT: Below 55% with >10 Surveys: Oasis, Verona Rd. National Fry Day To celebrate National Fry Day on July 13th, our digital guests will be able to get a free fry. This offer is available for any sized fry, one deal per person and it is only available on the app. Please ensure that your restaurant is ready to serve Gold Standard Fries during this promotion. Staffing Levels 6.26.2023 Please see the attached staffing levels for June 26th. If you have any questions, ask your supervisor. MOCNI Promotions .pdf Download PDF • 31KB ILIA Promotions .pdf Download PDF • 29KB GWOS Promotions .pdf Download PDF • 27KB VOICE Results .pdf Download PDF • 69KB Cheesy Jalapeno .pdf Download PDF • 3.30MB Rockford Patch 06.26.23 .pdf Download PDF • 100KB Monroe Patch 06.26.23 .pdf Download PDF • 96KB Belvidere Patch 06.26.23 .pdf Download PDF • 98KB Huntley Patch 06.26.23 .pdf Download PDF • 100KB Madison Patch 06.26.23 .pdf Download PDF • 98KB Beloit Patch 06.26.23 .pdf Download PDF • 98KB The Loop 06.27.2023 - Spanish .pdf Download PDF • 559KB Previous Next

We've got your back with our flexible schedules! Plus view your schedule on our altametrics app! < Back Flexible Schedule ¡Disfrute de un horario flexible y la capacidad de ver su horario en la aplicación Altametrics con Iron Arch Management! Uno de los muchos beneficios de esta franquicia independiente de McDonald's es la flexibilidad en tus horarios. Al momento de la contratación, el empleado establece un horario de disponibilidad que se ajuste a sus demandas personales, familiares, escolares, de otro trabajo o actividad externa. La vida pasa y la disponibilidad cambia, así que recuérdele a su equipo que si su disponibilidad cambia, deben hablar con usted o con el gerente general para elaborar un cronograma que satisfaga sus necesidades. Recuerde, se puede acomodar una situación temporal, especialmente si significa retener al empleado a largo plazo. ¡Descarga la aplicación hoy! Manzana Androide Previous Next

< Back Competitive Wages We want you! New hires will automatically receive a 50¢/hour Loyalty raise after 60 days (unless they are at the maximum wage for their position). Bi-annual performance reviews. All team members receive a performance review every 6 months – and, based on their performance over the preceding 6 months, most will receive a raise. Training raises. Beyond training for their position as a crew member, Iron Arch continues to offer our employees opportunities to train for advancement in their career and that training is always accompanied by raises for completion of each step. After becoming a successful crew member, employees can train to become a Crew Trainer with each of the three modules earning an additional .25/hour raise. Once our crew members turn 18, they can start the path to becoming a Floor Supervisor, Swing Manager, Department Manager and beyond. Previous Next

< Back Free and Discounted Meals! One of the best things about working at McDonald’s is the food. When you work a scheduled shift, you are eligible to receive one meal for yourself at the employee half-price discount! This must be eaten in the break room before or after your scheduled shift or during your break. Off-duty employees may purchase food at their restaurant at a 30% discount any time they are not working. Food must be rung on the customer side. Drinks, Shakes and O.J. are considered food items. As soon as you are directed to go on break, you must immediately punch out and then stand on the customer side for your food. All employees can participate in the National Employee discount program. McDonald’s employees can purchase food at participating McDonald’s restaurants nation-wide at a 30% discount. Employees must download the McDonald’s app and sign in using the same email you use for McDonald’s employment. The National Employee 30% Discount coupon will appear in the McDonald’s app under “deals”. Non-Product Items are not included (i.e., plates, happy meal toys) in the 30% or 50% discount. Please allow customers to be served first while you are off the clock Your restaurant can be eligible for free food every month! LIKE RIGHT NOW! Like personal grocery shopping, we have a budget If we are under that budget (3.5%* “Food over base”) *percentage subject to change You can get a free meal for your scheduled shift from the 3rd of the month through the 2nd the following month. The guidelines are as follows: All employees from crew to managers get one free meal per shift up to $12.00 in value. This meal can be taken home or eaten at the Restaurant. If working more than 8 hours, employee can take two free meals during their shift. All free meals must be rung up through the register and are not to be made by the employee receiving the free meal. Previous Next

< Back Catalina Ybara General Manager catalina@iammcd.com

< Back Icela Sanchez General Manager icela@iammcd.com

Groceries! No problem, download tap check today! < Back Daily Pay Through TapCheck ¡Pago diario disponible a través de TapCheck! ¡Con Daily Pay a través de TapCheck, los empleados mayores de 18 años pueden acceder al pago de hasta el 70% del valor de sus horas registradas inmediatamente después de fichar la salida! Por una pequeña tarifa ($2.99 por transferencia inmediata; $1.99 por transferencia al día siguiente), a los empleados mayores de 18 años se les puede pagar hasta el 70 % del valor de sus horas registradas. Acceda a recursos en línea para aprender sobre salud financiera, como elaboración de presupuestos, efectos del interés compuesto, asesoramiento sobre deudas, ahorro para compras grandes (vivienda, automóvil, educación, jubilación) Tenga en cuenta que las horas informadas a través de los formularios de variaciones de nómina no están disponibles para su uso a través de TapCheck. Download and register today! Previous Next

< Back Tonya Rykowski General Manager tonya@iammcd.com