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< Back The Loop 8.15.23 Hi Team! Please see below for the Loop in both English and Spanish! The Loop 8.15.23. .docx Download DOCX • 704KB En Espanol The Loop 8.15.23 .docx Download DOCX • 689KB Attachments GWOS Promotions .docx Download DOCX • 14KB ILIA Promotions .docx Download DOCX • 16KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level District 3 08.14.23 .pdf Download PDF • 139KB 2023 Staffing Level District 1 08.14.23 .pdf Download PDF • 134KB 2023 Staffing Level District 2 08.14.23 .pdf Download PDF • 143KB 2023 Staffing Level District 4 08.14.23 .pdf Download PDF • 139KB Previous Next

< Back McDPerks Take advantage of the McDPerks discounts program for great discounts on merchandise, entertainment, travel and more through the McDPerks Program! This is a free program for all McDonald’s employees – Signing up is simple and free, go to mcdperks.perkspot.com to register, make sure to know your National Restaurant Number (NSN). Previous Next

< Back The Loop 7.11.23 Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Crew Trainer Roadmap by September 30th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience Digital Stats – Month to Date Digital usage 26.44% of transactions Calendar July 15th – AMEX Receipts Due July 16th – Release Payroll – Illinois Only July 17th – Wisconsin Payday! July 18th – Happy Birthday Tom Hash! July 18th – GM Webcast 2-230p Promotions & Marketing Updates – ALL Restaurants July 13th – National Fry Day – Free Any Size Fry on app July 14th – Nation Kit Arrives (install bakery exit POP upon depletion of bakery) July 17th – Last Day Elemental Happy Meal July 18th – The Marvels Happy Meal Starts **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Availability Wage Amplifiers for Managers Please remember that when an Availability Wage Amplifier form is filled out for one of your managers (not crew/crew trainers) the form is sent to the GM for approval. You need to watch for those emails from Iron Arch Management (123formbuilder) and approve them right away. If you are not receiving them, check your SPAM folder and/or notify office@iammcd.com . This form does not go to payroll for wage adjustments until it is approved by the GM. Once the form is received by payroll, the employee will see the raise in 1 to 2 paychecks. New Term Code A new term reason code “TERMED/CONFIRMED VIA NO SHOW” is now available. This means a new hire who does not show up and never clocks in can be termed without an impact to your restaurant’s turnover numbers. This will only work if that employee has never clocked in before. It will not allow you to use this code if any employee has clocked in before. Voice Results Please see the attached Voice results for June 16th – 30th. The Huntley Patch will bonus over $300 for this two-week period. Great job! A total of $1,095 will be paid out, however, $3,180 was left on the table. Minor Work Permits – Wisconsin Only Minor work permits can now be applied for online. The department of work force now sends the work permits directly to the restaurants. If you receive a piece of mail that looks like below, please let mariaz@iammcd.com know and email a picture of the envelope before we open it. GM Webcast Please put in your calendars the GM Webcast on July 18th from 2-230. This webcast will be on WebEx and the log on information is on the Iron Arch calendar. Egg Scramblers Egg scramblers are on their way to restaurants. Directions are included in English & Spanish. The directions are also attached so you can confirm with your team that eggs are being scrambled the correct way to ensure gold quality scrambled eggs! Staffing Levels 7.10.2023 Please see the attached staffing levels for July 10th. If you have any questions, ask your supervisor. ILIA Promotions .docx Download DOCX • 21KB MOCNI Promotions .docx Download DOCX • 24KB GWOS Promotions .docx Download DOCX • 20KB Scrambled Eggs .docx Download DOCX • 174KB Voice 7.7.23 .xlsx Download XLSX • 21KB 2023 Staffing Level Rockford Patch 07.09.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 07.09.23 .pdf Download PDF • 115KB 2023 Staffing Level Beloit Patch 07.09.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 07.10.23 .pdf Download PDF • 120KB 2023 Staffing Level Belvidere Patch 07.10.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 07.09.23 .pdf Download PDF • 123KB En Espanol The Loop 7.11.23 .docx Download DOCX • 479KB Previous Next

Check out our insurance policy! < Back Insurance Benefits Para la tripulación: después de 1 año de empleo, se ofrece seguro médico a través de Blue Cross Blue Shield para los empleados que trabajan un promedio mínimo de 30 horas por semana. Los gerentes son elegibles para la cobertura de seguro inmediatamente después de convertirse en gerentes. La inscripción abierta se lleva a cabo una vez al año, generalmente en noviembre/diciembre para la inscripción de enero. La inscripción en el seguro NO se ofrece en ningún otro momento del año A MENOS QUE el empleado sea elegible por primera vez, es decir, su primer aniversario, un gerente recién ascendido o contratado, o el empleado pierda su cobertura de atención médica actual. Cualquier consulta de cobertura de seguro debe enviarse a través del formulario del sitio web de Iron Arch, "Solicitud de cobertura de seguro". Se recomienda visitar www.healthcare.gov Cualquier consulta sobre cobertura de seguro debe enviarse a través del formulario del sitio web de Iron Arch, "Solicitud de cobertura de seguro". https://forms.iammcd.com/232125033642949 Previous Next

< Back The Loop 4.18.23 Operations : 85% OSAT from 7am – 9am with 3 surveys/restaurant completed a day by May 31st. Technology : Have a 90% roster of OTP1+ certified in restaurant OTPs by June 1st. Fix It : Have 90% trained in restaurant fix it team by July 1st. Public Relations : Ownership of community events back to restaurant leadership by July 1st. Operations Coordinato r: Virtual orientation version 1 ready for implementation for website by May 1st. Training : Create an interactive Shift Leadership Roadmap by June 1st. Office Manager : Streamline all AMEX policies/procedures by July 2023. Human Resources : Office staff 100% trained on employee relations by May 31st. Digital Experience Restaurants will be receiving a ROA/MOP troubleshooting guide later this week. Please utilize this guide to help your guests with any ordering issues they may have. Restaurants will receive two, one for DT and one for front. Digital Stats – Month to Date Digital usage 25.37% of transactions Calendar April 18th – Best Burger Taste & Train @ Odana (Beloit, Belvidere & Rockford 1pm/Madison & Monroe 3pm) April 19th – NABIT ROA Webcast 3p-4p ( Register Here ) April 22nd – Happy Birthday Isabel Simon, Tonya Rykowski & Miguel Palomares! April 23rd – Release Payroll – Illinois Only April 24th – WISCONSIN PAYDAY! Promotions & Marketing Updates – ALL Restaurants April 17th – Bacon Ranch McCrispy Phase Out Begins (ends 4/30) April 24th – Last Day Masked Singer HM April 25th – Start Guardians of the Galaxy HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: April 18th – Water Heater Survey April 25th – G M Community Interest Survey Operations WIG Update – From the desks of the Operations Managers As you may have seen WIG readiness & execution shops have been taking place throughout the organization. Week 5 starts next week and Nick & Mike will begin conducting execution shops. Restaurants that have less than 10 responses will be targeted first and then other lower performers. Reminder, if we execute at a high level and ask every customer from 7-9 it increases our chances of improving with more detailed tactics. How is Iron Arch doing so far? Week 1 = 74.5% (0.76 surveys per restaurant per day) Week 2 = 77.1% (0.87 surveys per rest/day) Let's continue to stay laser focused on our WIG. 85% VOICE 7-9 with getting 3 surveys per day. Execution = Results. Water Heater Survey Don’t forget to complete this quick survey about your water heater by April 18th. Henny Penny Fryers For those of you with Henny Penny fryers, your McCrispy settings may be incorrect. To ensure that food safety is 100%, please see the attached directions to check and change the McCrispy settings if needed. Please ask your Operations Supervisor if you have questions. AMEX Expectations Please see the attached document that contains the expectations for AMEX cardholders. All receipts must have the restaurant number that the purchase was for. Please ensure that the photo you submit is clear. Beginning now, please keep your paper receipts or photos for 60 days to ensure that we are ready if a receipt does not show up after the upload. Remember, all AMEX receipts are due by the 15th of the month. Mac Sauce Cup Event Our digital guests will have the opportunity to add Big Mac sauce in cups to their orders. Beginning on April 27th, digital guests can add up to 5 sauce cups to their orders. These cases will be arriving the week of April 17th, DO NOT OPEN until April 25th. Again, we DO NOT SELL until April 27th. Please see the NABIT website or your April NABIT training kit for additional information. BINGO!! Bingo has begun, have you checked off a square? Get the word out to your teams, build excitement, and get a BINGO!! Tempering Cheese By now, your restaurant should be utilizing the small pans for tempering cheese. Each pan holds 4 stacks of 20 cheese slices so 1 sleeve fits in 2 small pans. The yellow and green tempering stickers should also be in use. If you need help with placing these, please ask your Operations Supervisor. Additional information is available on the NABIT website or in your April NABIT training kit. General Manager Community Event Interest As our footprint has expanded and our communities become more involved, we need help for our events. Please complete the General Manager Community Interest survey by April 25th. Our goal in this survey is to get honest feedback on your thoughts and interest in participating/hosting community events in and outside of the restaurant. Several of you have expressed interest in participating more; we want to make that happen! Food Safety Webcast Did you have a chance to attend the Food Safety webcast last week? It was full of useful information. Please see the attached documents about EcoSure visits and a food safety travel path. If you have any questions, please ask your Operations Supervisor. Staffing Levels 4.17.2023 Hiring season is upon us. It’s time to prepare for summer. Please see the attached staffing levels for April 17th. If you have any questions, please ask your Operations Supervisor. American Express expectations .docx Download DOCX • 96KB Henny Penny LOV Fryers - McCrispy USA .pdf Download PDF • 249KB preshift .docx Download DOCX • 18KB GWOS ILIA Food Safety Call .pdf Download PDF • 940KB GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 24KB ILIA Promotions .docx Download DOCX • 21KB 2023 Staffing Level Rockford Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison Patch 04.17.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 04.18.23 .pdf Download PDF • 115KB 2023 Staffing Level Belvidere Patch 04.17.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 04.17.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 04.17.23 .pdf Download PDF • 121KB En Espanol The Loop 4.18.23 .docx Download DOCX • 442KB Previous Next

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< Back The Loop 6.15.23 Operations: Enhance the guest experience during breakfast by August 1st as measured by speed at 120 and Voice at 85%. Technology: Have a 90% roster of OTP1+ certified in restaurant OTPs by June 15th. Fix It: Have 90% trained in restaurant fix it team by July 1st. Public Relations: Committees have been formed and are being finalized with Ops supervisor. This will be announced at the GM Meeting. Operations Coordinator: VOT Version 1 to be ready for implantation for website by June 20th. Training: Create an interactive Shift Leadership Roadmap by June 15th. Office Manager: Streamline all AMEX policies/procedures by July 2023. Human Resources: All HR playbooks to be updated and distilled into HR Master Policy Book by August 15th. Digital Experience As we grow our digital footprint, it becomes even more important that our teams are digital experts. Having a Digital Ambassador on your team is a great way to deliver outstanding digital experiences to our guest. Please see the attached document that explains all about Digital Ambassadors. Digital Stats – Month to Date Digital usage ____% of transactions Calendar June 13th – Iron Arch Energy Box Webcast 2pm June 15th – AMEX receipts due June 16th – RMHC Dinner Rockford Patch June 18th – Happy Father’s Day June 18th – Release Payroll Illinois Only June 19th – Wisconsin Payday! June 19th – Madison Sanitation Exam 8a-2p June 20th – Happy 12th McD Anniversary Brendan Woodard June 20th – Rockford Sanitation Exam 130p-4p June 20th – Combined GWOS/ILIA GM Webcast Promotions & Marketing Updates – ALL Restaurants June 19th – Last Day Little Mermaid HM June 20th – Start Elemental HM **Please see attached documents for the Co-Op specific promotions** Digital OSAT: Below 60.6% percent, >10 surveys: Verona Rd., Oasis, University, and Waunakee Breakfast OSAT: Below 45.5%, >10 surveys: Evansville, University, Waunakee, Allen Blvd. McCare Night Shout out to Ana, Riley, and the Genoa team for a fantastic McCare Night! Sky Carp Tickets Who wants to check out the new Sky Carp Stadium! NABIT Webcast Recording Did you miss the June 7th webcast? Here is the link to check out the recording. Sanitation Certificates Did you know that you have access to see all Iron Arch sanitation certificates. If you have an Iron Arch email, you can access the Sanitation Certificate Google Drive. Iron Arch In-Person Leadership Transitions We need learners for the next in-person LT class on July 19th 9a-6p and July 20th 9a-5p. This is a great opportunity for those who would like to achieve more in an in-person learning environment. Email hailey@iammcd.com to register a learner. Sabbatical and PTO Payout Reminder that you need to submit for all sabbatical and PTO payout before the end of June for second quarter. In-Person GM Meeting Our in-person GM meeting is almost here! Tuesday July 11th, 2023 from 10a-6p at Beloit Classic Cinemas! The movie starts at 4p! 2799 Cranston Rd. Beloit, WI 53511 Energy Box Feedback Email Now that majority of our restaurants are on Energy Box, if you have any lighting schedule issues or general feedback on the platform please email enegerybox@iammcd.com American Express Did you know that you are able to also upload your receipts on your personal computer? Just go to americanexpress.com and use your login and password that you use for the app! Remember that if you upload a pending charge the receipt will not stay. You have to wait until the charge has cleared before uploading it. DT Zoom Times on QSR You can now view DT Zoom times on QSR. Login to QSR and click reports, then service, then DT timer. There you will be able to see times. This won't allow you to back date but going forward you will be able to view DT times! New Clarified Butter Procedures The crew procedures have changed for clarified butter bottles. Please see the attached information sheet and utilize the items in the Nabit kit. Replace the butter station guides asap and a video for the team is on QSRTV. Cheesy Jalapeno Bacon QPC McDonald's New Cheesy Jalapeño Bacon QPC features our 100% fresh beef Quarter Pounder® patty topped with two slices of American cheese, three half-strips of Applewood Smoked bacon, pickled jalapeños, and cheese sauce, all served on a sesame seed bun. The Cheesy Jalapeño Bacon QPC is available as a single or double. The Iron Arch selling date is June 28th. Smallwares and training information arrived in the June 2nd Nabit kit as well as all the information on the Nabit webcast. The manager at-a-glance is attached so you can plan your restaurants’ training and products. Staffing Levels 6.12.23 Please see the attached staffing levels for June 12th. If you have any questions, ask your supervisor. GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 24KB ILIA Promotions .docx Download DOCX • 22KB Butter Spray Bottle Document English_Spanish June 2023 .pdf Download PDF • 1.77MB Digital Ambassador .pdf Download PDF • 86KB Cheesy Jalapeno Bacon QPC AAG for Manager English June 2023 .pdf Download PDF • 3.32MB Rockford 06.13.23 .pdf Download PDF • 100KB Huntley 06.13.23 .pdf Download PDF • 100KB Madison 06.13.23 .pdf Download PDF • 98KB Beloit 06.13.23 .pdf Download PDF • 98KB Belvidere 06.13.23 .pdf Download PDF • 98KB Monroe 06.13.23 .pdf Download PDF • 98KB The Loop 06.13.2023 - Espanol .pdf Download PDF • 382KB Previous Next

Beneficios del Arco de Hierro Hay muchos beneficios de trabajar para Iron Arch McDonald's que nuestros empleados experimentan de inmediato, como: Salarios iniciales competitivos (según disponibilidad y experiencia) Comidas gratis y con descuento Ser parte de un equipo increíble Horarios flexibles según tus necesidades Eche un vistazo a los enlaces a continuación para obtener más información sobre algunos de los otros beneficios más sustanciales que Oferta de McDonald's de Arco de Hierro. Para obtener detalles adicionales sobre sus beneficios y elegibilidad, consulte su Manual del empleado. Arcos a la oportunidad Leer más Salarios competitivos Leer más Pago diario a través de TapCheck Leer más Horario flexible Leer más ¡Comidas gratis y con descuento! Leer más Oportunidades de crecimiento Leer más Seguro de salud Leer más Permiso de ausencia (LOA) Leer más McDPerks Leer más Tiempo libre pagado (PTO) Leer más

< Back The Loop 10.10.23 The Loop 10.10.233 .docx Download DOCX • 1.21MB En Espanol The Loop 10.10.23 .docx Download DOCX • 1.57MB Troubleshooting App - Adding to Home Screen .pdf Download PDF • 364KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Safety Training Instructions .pdf Download PDF • 801KB October 2023 Webcast - Loyalty Enhancements .pdf Download PDF • 7.29MB GWOS October Incentive .pdf Download PDF • 365KB ILIA Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10_09_23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10_09_2023 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10_09_2023 .pdf Download PDF • 127KB 2023 Staffing Level Rockford-Riveters District 10_09_2023 .pdf Download PDF • 125KB Previous Next

< Back The Loop 2.28.23 Daily Sales Record Congratulations to Pedro and his team at Odana for their amazing sales day on February 24th. They had $21,879.59 in sales. GREAT JOB! Community It was another busy week in our communities. Rich’s chili won best chili and a competition and Sam and her team at Mulford hosted a successful McTeacher Night. Shout Out Congratulations to Raziel at Woodstock for this awesome guest shout out on Facebook! Digital Experience Ready on Arrival is here! Congratulations to Chrysler Dr., Mulford & Milwaukee Rd on their great ROA execution shops last week. The ROA simulator is still available on Fred or this link. Digital Stats – February Month To Date Digital usage 25.94% of transactions Digital OSAT – 65% Calendar February 28th – GM Patch Calls 130p-230p March 1st – All GM/Staff meeting 9a-4p 557 E Grand Ave, Beloit, WI 53511 March 1st – Happy 29th McD Anniversary Chrissy Bogadrus March 1st – Happy 16th McD Anniversary Oscar Hernandez March 2nd – Happy Birthday Kate Eisenreich March 5th – Release Payroll Wisconsin Only March 6th – ILLINOIS PAYDAY Promotions & Marketing Updates – ALL Restaurants March 8th – Bacon Ranch McCrispy Iron Arch Start Selling **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Bacon Ranch McCrispy The new Bacon Ranch McCrispy starts on March 8th. All training materials were sent in the Nabit box. This includes the red FIFO bottles for the ranch. The sandwich will be into the new Flavors of Love pouch or box. These paper goods will be used for all limited time offer sandwiches going forward so please keep remaining stock when the promotion is over. Need more information? This link will take you to the Nabit page. The manager at a glance is attached. Breakfast OEPE This past week we finished with our Breakfast OEPE for the peak at 107 seconds. Phenomenal job as an organization finishing 35 seconds faster than last year. The following locations did not finish under 120 and have some work to do to catch up: 2504, 4231, 13650 19354, 22424, 23691, 34623 and 38131. With that being said, we also lowered our total Breakfast OEPE for the month to 130! This is 25 seconds faster than where we were at in the middle of February. We are so proud of the tremendous focus we have placed on meeting and ultimately crushing our goals together. As we make Breakfast OEPE a fabric of who we are it will become easier and easier to consistently hit these numbers. Labor is not an excuse to not hit numbers and in fact the faster we are the better our labor is. See this example: Labor for Breakfast 7-9 last week was a 23.07% while hitting 107 OEPE Labor for Breakfast 7-9 two weeks ago was a 23.66% while hitting 151 OEPE eProdction Have you run out of slots on the UHC screen. Please see the attached instructions to add more slots to the monitor. Voice Our VOICE results have been dipping the last couple of months. This is a trend that we must reverse quickly. As we improved our overall operations, we have seen a decline in our customer facing metrics. Let's put the energy and focus back into our guests. What are they telling us and how can we be better? Accuracy and Cleanliness are the organizations two biggest customer facing opportunities. Let's continue to look to put the right food in the bag with better managed shifts. We would recommend using some FRED training such as order accuracy videos to subsidize your teams training. Fish Fridays Lent is upon us. While we do not have any fish specials, we need to ensure that we are ready for a higher product movement for fish, especially on Fridays. Here are some things to check for the Lenten season. Vats are programmed, enough UHC Slots, baskets in good shape, have enough trays and wire racks, Double Filet-o-Fish on all kiosks, and eProduction settings correct? National Equipment Standards Survey McDonald’s is changing their restaurant and equipment standards in 2024 for CO2 Detector systems and adding the need for automatic/no touch paper towel dispensers and faucets. Please complete the CO2 & Sink Survey by March 14th. New Apparel Store Is Live Iron Arch Apparel Store (click this live link) We have many new updates: - You can order anytime you like. - Orders can now be shipped to your house or an in-store pick-up option. - New apparel items - Women's or Men's sizes - You have the choice of an Iron Arch or Bucciferro Family McDonald’s Logo Please let us know if we missed anything, We hope you enjoy it! Last Call - In-Person Leadership Transitions Last call for the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com by March 7th if you have any students. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. $6 McNuggets – GWOS & #32257 ONLY Please be prepared to sell more nuggets. $6 nuggets start March 6th and end March 26th (#32257) and April 2nd (GWOS). Ensure that you are ready with baskets, trays, sauces, boxes and increase your trays on eProdution if needed. Staffing Levels – 2.28.2023 Please see the attached staffing levels as of February 28th. If you have questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB Boil Out Schedule .docx Download DOCX • 15KB Bacon Ranch McCrispy Chicken AAG for Manager_English .pdf Download PDF • 6.66MB eProduction Extra Items UHC Screen .docx Download DOCX • 499KB 2023 Staffing Level Monroe Patch 02.28.23 .pdf Download PDF • 117KB 2023 Staffing Level Rockford Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 02.28.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 02.28.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 02.28.23 .pdf Download PDF • 121KB En Espanol 2.28.23 .docx Download DOCX • 1.85MB Previous Next

< Back Paid Time Off (PTO) All employees begin earning PTO immediately based off of the number of hours they work each pay period and can begin using PTO immediately after it is earned. Swing, Department and General Managers earn PTO at a higher accrual rate. Want to take some time off? Submit some PTO here! Previous Next

< Back The Loop 4.4.23 Leadership Transitions Graduates Congratulations to all new LT graduates!! Cubs Game Winners Erin & Chelsea both had a great time enjoying the Cubs game as a result of their Voice. Digital Experience Have your new hires completed the ROA simulator? Having new hires complete the simulator early can help eliminate any MOP service barriers. Digital Stats – February Digital usage 25% of transactions Calendar April 4th – Happy 1st McD Anniversary Hailey Benish April 5th – NABIT Webcast Register Here (130-230 or 330-430) April 9th – Happy Easter April 9th – Release Payroll ILLINOIS ONLY April 10th – Wisconsin Payday! Promotions & Marketing Updates – ALL Restaurants April 4th – Start Masked Singer HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items This Week: April 11th – Next Generation Spatula Survey April 11th – In House Fix It Survey Voice Results Please see the attached Voice bonus amounts for March 17th – 31st. It was a huge two weeks! Four patches were awarded over $200, totaling $4,025. There was still some left on the table ($2,800). Beloit Sky Carp Over the last few months, you may have noticed we have a new sign added to the ABC Stadium in Beloit! We are excited to kick off the 2023 season as new partners with the Beloit Sky Carp! This Friday, April 7th, for opening day, we will give out promo items and set up our Bucciferro Red tent under our new sign at the East gate of the Stadium. Grimace will be making a special appearance on the field, and our very own Guy will be throwing out the first pitch to kick off the season! If you are around, come by and check it out!! Maximizing MOP & ROA Nabit Webcast There is a Nabit Nation webcast on maximizing MOP & ROA on April 19th from 3p-4p. Topics include: Elevating Operations & Technology, Geofence Basics, Customer Experience + 800# Information, National Marketing Plan & Communications Guidelines. Please click this link to register. In House Fix It Survey We are in the process of realigning the fix it team. Please complete this short survey about fix it in your restaurant by April 11th. Listening Survey We have until April 12th to complete the listening surveys. Here is the current progress. GWOS Promotions .docx Download DOCX • 20KB MOCNI Promotions .docx Download DOCX • 25KB ILIA Promotions .docx Download DOCX • 22KB 2023 Staffing Level Monroe Patch 04.02.23 .pdf Download PDF • 115KB 2023 Staffing Level Belvidere Patch 04.02.23 .pdf Download PDF • 120KB 2023 Staffing Level Beloit 04.02.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford 04.02.23 .pdf Download PDF • 123KB 2023 Staffing Level Huntley Patch 04.03.23 .pdf Download PDF • 123KB 2023 Staffing Level Madison Patch 04.02.23 .pdf Download PDF • 121KB Voice 4.4.23 .xlsx Download XLSX • 21KB En Espanol 4.4.23 .docx Download DOCX • 4.96MB Previous Next

A program that offers many different opportunities for our employees to continue their education. < Back Archways to Opportunity En Iron Arch McDonald's, creemos que la educación es un verdadero cambio de juego. Estamos orgullosos de proporcionar empleados con herramientas y capacitación de clase mundial que los ayudan a tener éxito. Archways to Opportunity no es una solución única para todos, pero una estrategia de educación general que se encuentra con las personas donde están. Archways to Opportunity es un beneficio para todos nuestros empleados después de haber estado empleados durante 90 días. Los empleados deben trabajar un mínimo de 15 horas por semana para calificar para Archways to Opportunity beneficios. El programa Archways ofrece: Programa de idioma inglés para ayudar a nuestros empleados y su familia inmediata a aprender a hablar inglés. Programa de Diploma de Escuela Secundaria para nuestros empleados y cualquier miembro de la familia inmediata que desee alcanzar este hito. Todos los graduados también reciben una certificación de enfoque profesional en una de las muchas áreas de concentración. El programa de título universitario ayuda a nuestros empleados a lograr sus sueños universitarios, ya sea un título de asociado, una licenciatura o una maestría, al ofrecer $2500 por año para ayudar con los gastos universitarios ($3500 para gerentes generales, de departamento y de swing). El programa de tutoría de Archway funciona como un consejero universitario pero con una base de conocimientos mucho más amplia para ayudarlo a encontrar el programa que mejor se adapte a sus necesidades, ya sea un programa en línea o un programa tradicional. Visite archwaystoopportunity.com o si tiene preguntas específicas, comuníquese con la oficina a office@iammcd.com . Previous Next

< Back The Loop 2.21.23 Congratulations Congratulations to our entire team on finishing under 120 seconds for all week breakfast peak. As an organization we finished at 117 seconds for February 12th – 18th from 7am-9am. We are becoming a force to be reckoned with. Well done! Digital Experience Ready on Arrival is just around the corner. Please have any crew and managers complete the ROA Simulator on Fred or Campus. You can access both on Fred or this link. Digital Stats – February Month To Date Digital usage 25.70% of transactions Calendar February 21st – Sanitation Exams Madison 8a-2p, Rockford 130p-4p February 21st – GM Patch Calls 130p-230p February 22nd – People DM Meetings 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. February 26th – HAPPY BIRTHDAY TIFFANY WALDRON! February 26th – Release Payroll ILLINOIS ONLY February 27th – WISCONSIN PAYDAY! Promotions & Marketing Updates – ALL Restaurants February 21st – Start Harper Collins HM February 22nd – Ready On Arrival Go Live Date **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: March 7th – MOP Stall Survey All GM Meeting Don’t forget about our general manager/staff meeting on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. There will be some snacks and refreshments but feel free to bring some of your own. We look forward to seeing everyone soon! Crew 2.0 It is more important now than ever for your team to know their crew ID. This allows for training to be tracked easier for crew and the training goes right to PDW. Please access the Crew 2.0 page on @mcd and see attached information. New Apparel Store Is Live Iron Arch Apparel Store (click this live link) We have many new updates: - You can order anytime you like. - Orders can now be shipped to your house or an in-store pick-up option. - New apparel items - Women's or Men's sizes - You have the choice of an Iron Arch or Bucciferro Family McDonald’s Logo Please let us know if we missed anything, We hope you enjoy it! In-Person Leadership Transitions There is still room in the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com if you have any students. Loomis Change Orders When you email your request for your change order you need to put the change order amount into the safe. Think about it as going to the bank and taking the money for exchange for the change you want. Please remember to put the amount of money for the change order in the safe on the day that the change order has been placed. Routine deposit audits are showing that many locations are not “paying” for their change order through the safe. There are no exceptions for any change order. Any questions, please email gianna@iammcd.com . Frozen Beverage Planned Maintenance As part of the FCB deployment program established with KBI and McDonald’s, the FCB PM will be completed by Ken’s Beverage for each of the annually scheduled preventative maintenance visits. Your location(s) will be contacted by Ken’s Beverage by phone 3 to 7 business days prior to the PM to confirm the scheduled date for the PM visit. The PM will take approximately 60-90 minutes on site, PM will not interfere with any peak period time frames and have minimal impact on the normal operations of the location. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Martin Brower Survey Please complete the Martin Brower Customer Satisfaction Survey by February 28th. Let your voices be heard and enter to win a chance some prizes. Scan this QR code to take the survey. Answers are confidential. Staffing Levels – 2.21.2023 Please see the attached staffing levels as of February 21st. If you have questions, please ask your Operations Supervisor. Boil Out Schedule .docx Download DOCX • 15KB Crew User Guide_Set Up Crew Account_US Fran Pilot .pdf Download PDF • 609KB ILIA Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Rockford Patch 02.21.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 02.21.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 02.21.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 02.21.23 .pdf Download PDF • 116KB 2023 Staffing Level Belvidere Patch 02.21.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.21.23 .pdf Download PDF • 123KB En Espanol Electronico Semanal 2.21.23 .docx Download DOCX • 1.09MB Previous Next

< Back The Loop 3.21.23 Sales Record Congratulations to Pedro and the Odana team for once again hitting a new sales record. On the 17th they did $24,381.25 in sales! Guest Shout Out Here is a guest shout out to Heather and her University team. Great Job! “I wanted to pass along my appreciation for your amazing staff at the University Avenue /Madison address. I stopped there on Saturday night after spending my third full day at a nearby hospital following my husband’s surgery for a broken back. I pulled into your drive through and ordered! Drove to the window and could NOT locate my wallet anywhere in my purse/front seat!! I was in a panic and really needed that amazing Diet Coke! When she opened the window I asked that she cancel the order and explained my situation!! Without skipping a beat she responded with a “Nope..it is all prepared and we want you to enjoy it”!! After the last long days that was just the boost I needed!! When I got home I located the wallet!! Thankfully!! The next day I drove through again and was happy to see her again!! I offered to pay her again..and she said it is totally fine and they were happy to help My day!! If Kiara (not sure of spelling) is any indication how you train all your people. BRAVO!!! She needs some recognition for her kindness and it is something that I will always take with me!! THANK YOU!!!” Digital Experience – Best Bet Please utilize the training videos to help your teams with ROA issues. All videos are on @mcd on the Ready on Arrival NABIT page. Curbside & Table Service Drive Thru Front Counter Digital Stats – March Month To Date Digital Usage - 24.99% of transactions Calendar March 21st – Happy Birthday Michael Peschel! March 21st – GM Patch Calls 130p-230p Promotions & Marketing Updates – ALL Restaurants March 20th – Shamrock Phase Out Begins (Ends 4/2) **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: March 21st – eProduction Baseline Survey March 21st – Auto Greeters Updated Is your restaurant still on the bottom performer list? What can you do to shave off a few seconds or increase your score by a percent? Are any of your fellow patch GMs on top and you can reach out? WOW, in 3 days, we sold 15,000 PIES as an organization!! Breakfast Voice We are off to an extremely solid start with our new goal. We received 16 responses yesterday and are at 100%!! We started just a few days ago with 1 or 2 responses as an entire team. We are making progress. For some it may feel slow going but we are making progress. We are down to 10 restaurants that do not have responses. What will help us get there? There are a few tactics that we have asked of the team. Hang up the flyer, drive the VOICE incentive. I am strongly encouraging all of us to look at our hospitality cues and if our team at the points of contact are delivering on those. Points of contact would be at the order point, cashier booth and present booth. Identity those handful of people who typically work 7-9 Sunday through Saturday and let's have the right conversations. With that being said, we must also get the receipts into the hands of our guests. They are to be given out every time. We are fast sitting at 100 seconds Peak Breakfast OEPE for the month as an organization. Only 32257 and 5612 were above 120 this past week with both ending in the 120s. Now we must add the cherry on top with hospitality. Let's continue to put the effort in everyday until we build the next foundation of success with VOICE. The train is starting to leave the station. Make sure to get yourself and the team on board before it does. Let's do this together! We currently have 35667 leading the way with 20 responses at 95%. Nicely done! New Things on The Way The new Iron Arch training center is under way. Very exciting and stay tuned for updates. Listening Survey Keep working on the surveys. Feedback from the team is very important and the more responses we receive the better. Please utilize the QR Code below or on the flyers in your restaurants. PACE The Ops PACE team has compiled the following top areas of focus based on year-to-date 2023 brand protection visits and Operations Excellence Assessments: Food Safety (EcoSure and Health Department Inspections): · Restaurant cleanliness (floors, equipment, and walls), good hygiene practices (disposable gloves and other personal hygiene procedures), and food packaging procedures Health & Safety: · Exterior walking surfaces in good repair and electrical outlets, connectors, and cords in good repair Operations Excellence Assessment: · Speed of service across the drive-thru (OEPE), curbside and in-restaurant (R2P + fulfillment) omni channels · Elevating the digital customer experience (executing as designed) through a focus on a digital crew prompt (e.g., “Hi! Will you be using your McDonald’s App today?”) and using the guest’s name at key interaction points across all omni channels. · Strengthening production management through UHC product holding times and holding levels sufficient per posted product level charts, and products within secondary shelf lives. Shamrock Even Phase Out And just like that, the Shamrock is on the way out. The phase out is March 20th – April 2nd. Please work within your market to deplete your shamrock syrups by April 2nd. We will be starting a new flurry LTO in April and to avoid service barriers, need to be out of Shamrock. Sabbatical and PTO Pay Out This is your last chance to submit for sabbatical and PTO pay out for the quarter. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. MOCNI Promotions .docx Download DOCX • 25KB MOCNI Promotions .docx Download DOCX • 25KB ILIA Promotions .docx Download DOCX • 21KB Boil Out Schedule .docx Download DOCX • 21KB En Espanol 3.21.23 .docx Download DOCX • 1.62MB Previous Next