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< Back Jared Sadewater Technology Coordinator jared@iammcd.com

< Back Keri Cleland General Manager keri@iammcd.com

< Back The Loop 7.25.23 Hi Team! Please see the Loop attached in both English and Spanish! The Loop 7.25.23 .docx Download DOCX • 846KB En Espanol The Loop 7.25.23 .docx Download DOCX • 851KB Previous Next

< Back The Loop 8.22.23 Hi Team! Please see the Loop in both Enlgish and Spanish below! The Loop 8.22.23 .docx Download DOCX • 708KB En Espanol The Loop 8.22.23 .docx Download DOCX • 651KB Attachments ILIA Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB Scrambled Eggs .docx Download DOCX • 174KB 2023 Staffing Level District 1 08.20.23 .pdf Download PDF • 138KB 2023 Staffing Level District 4 08.20.23 .pdf Download PDF • 139KB 2023 Staffing Level District 2 08.20.23 .pdf Download PDF • 142KB 2023 Staffing Level District 3 08.20.23 .pdf Download PDF • 139KB Previous Next

< Back The Loop 3.7.23 Sales Milestone Congratulations to Jo and her team at Stockton for reaching the $2 million sales milestone. Daily Sales Record Congratulations to Pedro and his Odana Rd team for once again breaking their daily sales record. They did $22,491 of sales on March 4th! Community Thank you to Oscar and his team at Woodstock for hosting a pancake breakfast Saturday. Great Job representing Iron Arch! Digital Experience Now that table service has started at most of the restaurants, how can we be more consistent while delivering orders? A best bet is to always ask “Do you have everything you need?”. Ask this when delivering a curbside, a MOP table service order AND when delivering a standard order to the table with the table tent. This means that all guests receiving an order through the app or table service will be asked the same question. If there is a name on the sticker, say the name. If it says loyal customer or is an inappropriate name, you can say “Hi, thank you for using the McDonald’s app. Here is your order, do you have everything you need? Thank you and have a great day.” Digital Stats – March Month To Date Digital usage 25.09% of transactions Digital OSAT – 65% Calendar March 7th – GM Patch Calls 130p-230p March 12th – Daylight Savings Starts (Clocks Spring Forward) March 12th – Release Payroll – Illinois Only March 13th – Wisconsin Payday March 13th – Happy Birthday Chris Baxter!! Promotions & Marketing Updates – ALL Restaurants March 8th – Bacon Ranch McCrispy Iron Arch Start Selling **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: March 7th – MOP Stall Survey March 14th – CO2 & Sink Survey March 21st – eProduction Baseline Survey Who’s On Top – Month To Date Breakfast OEPE What an amazing week of breakfast OEPE finishing as an organization at 104 average. This is 41 seconds faster than last year. We had two restaurants finish over 100 seconds faster than they were last year. What an awesome accomplishment! We had 27 of our 33 restaurants finish faster than last year. In our second week of fully focusing on being fast we are seeing some great trends. Let’s keep the ball rolling and impress our teams and our guests as we set the bar high. The following restaurants did not finish under 120 and will need to adjust: 22424, 31419, 2504, 4231, 3488, 5612 and 32257. I would encourage resetting the standard with our shift managers and helping them see what success looks like. Pie Day Want to pie your supervisor? The Patch that sells the most pies (units per thousand) will bet to PIE THE SUPERVISOR!! Pies Sell all the pies you can March 14th -16th with all pies will be .50¢!! Please print and post the attached flyer for your teams. Good Luck!! eProduction Survey Please complete this eproduction baseline survey to allow us to have the necessary information to get restaurants up and running when it comes to Eproduction. Please complete the survey by March 21st. Daylight Savings Begins Clocks move forward 1 hour when you go to sleep on Saturday night. Please ensure that your POS, timeclock, and freshness labeling systems are at the correct time. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Staffing Levels – 3.6.2023 Please see the attached staffing levels as of March 6th. If you have questions, please ask your Operations Supervisor. MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 14KB Boil Out Schedule .docx Download DOCX • 15KB En Espanol 3.7.23 .docx Download DOCX • 1.34MB Previous Next

< Back Rich Wolter PR Manager rich@iammcd.com

< Back Weekly Update 1/31/23 Groundhog Madness Shout out to Oscar and his Woodstock team for their groundhog week kick off. They sold 426 Happy Meals on Friday. For those of you who do not know, the movie Groundhog Day was filmed in Woodstock, not too far from our restaurant. Digital Experience As an organization, we have completed 1,081 digital verifications. As an organization, our January Digital OSAT is currently at 65.3%. This is 0.8% better than January 2022. Remember, our 2023 goal is 84.3% goal. Our current Digital Executed As Designed score is 41.7%. This is 14% higher than last year’s EAD score. Digital Stats – January 2023 Digital usage 25.86% of transactions MOP Curbside 227 seconds MOP DT 199 seconds MOP Table Service 186 seconds Calendar January 31st – GM Patch Calls 130-230p February 1st – GM Meeting 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. 1443 Madison Rd. Beloit WI February 2nd – ROA Nabit Webcast ROA Nabit Training Webcast. February 5th – Release Payroll WISCONSIN ONLY February 6th – ILLINOIS PAYDAY! February 7th – Hiring/Staffing Call 830-1030a meet.google.com/zmp-szra-fvy February 7th – GM Patch Calls 130-230p Promotions & Marketing Updates – ALL Restaurants January 31st – Start Mickey & Friends HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: January 31st – Best Burger Readiness Survey #1 February 7th – Station Guide Audit February 7th – Sink Sticker Survey February 14th – People Brand Standards Visit Readiness February 14th – Best Burger Readiness Survey #2 Shamrock Shake Readiness It’s almost time!!! Take the time to ensure that your shake machine is up and running. Remember, that we haven’t used the fourth flavor since last year so the peristaltic pump may have flattened and need to be replaced. The Shamrock Shake and Shamrock McFlurry will be activated on the POS on February 7th. Please place the keys in product outage immediately to avoid guest dissatisfaction. Once the syrups have been received, please start the Shamrock Event ASAP. Once this has started, please put a message on your static reader board. Digital reader boards will be updated on the 10th. Save the Date – All GM/Staff Meeting Our general manager/staff meeting will be held on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. You do not have to wear a McDonald’s work uniform if you do not want to, business casual is fine. Lunch will be served around 12. There will be some snacks and refreshments but feel free to bring some of your own. If there are any topics you want discussed, please let your leadership team know no later than February 14th. We look forward to seeing everyone soon! Best Burger Readiness While continuing to work on correct dehydrated onion procedures, using smaller prep pans and tempering cheese, it is time to move onto the next phase of Best Burger deployment. This next phase is all about getting the grill settings changed and moving to the new max run of 6 for regular patties. Please complete this Best Burger #2 Survey by February 14th. All Iron Arch restaurants will be on a max run size of 6 NO LATER THAN FEBRUARY 14th. Deployment schedules for each patch will be determined and start in mid-March. Sink Sticker Survey Please complete this one question survey if your 3-compartment sink has the correct signage. Please complete this survey by February 7th. People Brand Visits Just a reminder that all signs relating to our recent People Brand Visits are to remain in place until otherwise notified. Please make sure your restaurant team understand that the following signs should not be removed without Supervisor permission: HR Stop Sign (English and Spanish) with QR Codes linking to updated Survey Summary, Current Employee Handbook and Zero Discrimination Policy. Current 10 in 1 Poster (which includes information on "Mitigating workplace violence" Crew Wellness Check Poster (posted near time clock) To ensure all restaurants are compliant, we are asking that all General Managers complete this People Brand Visit Readiness Survey by February 14th. If you find you are missing any of the forms listed, please email office@iammcd.com ASAP for replacements. Change Orders When the amount of change that is ordered for your change order, please make sure that this amount of money is to be dropped in the smart safe on the same day as the change order was placed. If the dropped amount is different from the actual requested order, please let Gianna know by emailing her gianna@iammcd.com . Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Staffing Levels – 1.30.2022 Please see the attached staffing levels as of January 30th. If you have questions, please ask your Operations Supervisor. Attachments Boil Out Schedule .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 14KB GWOS Promotions .docx Download DOCX • 14KB 2023 Staffing Level Madison Patch 01.30.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 01.30.23 .pdf Download PDF • 117KB 2023 Staffing Level Beloit Patch 01.30.23 .pdf Download PDF • 121KB 2023 Staffing Level Rockford Patch 01.30.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 01.30.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 01.30.23 .pdf Download PDF • 124KB En Espanol Electonico Semanal 1.31.23 .docx Download DOCX • 607KB Previous Next

< Back The Loop 7.31.23 Hi Team, please see the loop attached below in both enlgish and spanish! The Loop 7.31.23 .docx Download DOCX • 1.86MB En Espanol The Loop 7.31.23 .docx Download DOCX • 1.86MB Previous Next

< Back Tonya Rykowski General Manager tonya@iammcd.com

< Back Braulio Saucedo Technology Coordinator braulio@iammcd.com

< Back Evelyn Mendoza General Manager

< Back The Loop 3.28.23 Hamburger University Graduate Congratulations to Becky on her completion of Hamburger University Sales Record Danielle and her team at Classic had a new daily sales record of $14,500 on March 17th. Great Job!! Congratulations Chelsea was the Martin Brower Satisfaction Survey grand prize winner!! Congratulations! Guest Shout Out Here is a guest shout out for Antonia at University “I honestly believe this employee deserves recognition for work. I usually stop at this McDonald's when I pick up my grandkids from school on Fridays. I had not had the pleasure of meeting her until today. She is super friendly and delightful. She did her best to make us feel very welcomed. I look forward to seeing her more often. I don't usually take time to do this, but she is hard working and deserves the recognition.” Cubs Game Winners Congrats to Chelsea at Beloit and Erin at the Oasis for having the best VOICE as discussed at the GM meeting and ultimately winning some tickets to the Cubs opening week games. Way to go!! Digital Experience Does your front counter POS have a label reminding crew to ask about the rewards app? If not, please utilize the label maker and post, “Hi, will you be using the rewards app today?”. Digital Stats – March Month to Date Digital usage 25.02% of transactions Calendar March 30th – Clean Up Employee Roster – ALL April 1st – Happy Birthday Jared Sadewater April 1st – Happy Birthday Hailey Benish April 2nd – Release Payroll Wisconsin Only April 3rd – ILLINOIS PAYDAY Promotions & Marketing Updates – ALL Restaurants March 20th – Shamrock Phase Out Begins (Ends 4/2) April 3rd – Last Day Karma’s World HM April 4th – Start Masked Singer HM **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others GWOS ONLY – Bold Iced Coffee GWOS restaurants are in the process of transitioning to Bold Iced Coffee. Your restaurant may already have the new product. Please look at the following dates and watch this quick 3-minute video on all things iced coffee. Key Dates for the Transition: · Week of March 5—NABIT Kits delivered to the restaurants (Training Materials) · March 20—POS logistics will change— (Recipe and WRIN numbers attached to Iced Coffee will change from Smooth to BOLD) · March 20—Deplete your current supply of Smooth Blend Iced Coffee (WRIN 00093-114) and start using the NEW Bold Blend Iced Coffee (WRIN 13257-001) o The DCs will assist the restaurants in reducing their supply of Smooth Blend and implementing the BOLD Blend o NOTE: There is NO BUY BACK for any remaining Smooth Blend Iced Coffee Were you able to make it out of the bottom? How far away are you from the Iron Arch average? What are some small changes that you can make to get out of the bottom? If you made it out of the bottom, what did you do and what can you show your fellow GMs to help them get out of the bottom? Voice Results Please see the attached Voice bonus amounts for March 1st – 16th. The Rockford Patch received $275 with Beloit just behind at $240! The total earned was $905, but $2,260 was still left on the table! Maximizing MOP & ROA Nabit Webcast There is a Nabit Nation webcast on maximizing MOP & ROA on April 19th from 3p-4p. Topics include: Elevating Operations & Technology, Geofence Basics, Customer Experience + 800# Information, National Marketing Plan & Communications Guidelines. Please click this link to register. Breakfast OEPE We are proud to say that every one of our restaurants this past week finished under 120 seconds! Way to work as a team for all of us to get there!! What a trend we are excited to continue!! Listening Survey Don’t forget to keep going on the Listening Surveys. Nice job Beloit & Court St for completing 100% of your surveys. April 19th is the last day for surveys and our response rate goal is 85% of every restaurant. Boil Outs Boil outs are nearly complete with just three remaining. March 28th & 29th – Huntley North 30th & 31st – Carpentersville April 3rd & 4th – Huntley South GWOS Promotions .docx Download DOCX • 20KB ILIA Promotions .docx Download DOCX • 22KB MOCNI Promotions .docx Download DOCX • 25KB Voice 3.21.23 .xlsx Download XLSX • 20KB En Espanol Loop 3.28.23 .docx Download DOCX • 1.22MB Previous Next

< Back The Loop 10.10.23 The Loop 10.10.233 .docx Download DOCX • 1.21MB En Espanol The Loop 10.10.23 .docx Download DOCX • 1.57MB Troubleshooting App - Adding to Home Screen .pdf Download PDF • 364KB SLIPSAFE ONE PAGER (2) .pdf Download PDF • 1.92MB Safety Training Instructions .pdf Download PDF • 801KB October 2023 Webcast - Loyalty Enhancements .pdf Download PDF • 7.29MB GWOS October Incentive .pdf Download PDF • 365KB ILIA Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Beloit- Octagon District 10_09_23 .pdf Download PDF • 125KB 2023 Staffing Level Huntley-Neo District 10_09_2023 .pdf Download PDF • 125KB 2023 Staffing Level Madison-Invincible District 10_09_2023 .pdf Download PDF • 127KB 2023 Staffing Level Rockford-Riveters District 10_09_2023 .pdf Download PDF • 125KB Previous Next

< Back Eric Jaworski VP of Operations eric@iammcd.com

< Back The Loop 9.5.23 The Loop 9.5.23 .docx Download DOCX • 831KB Voice Results 8.1.23 thru 8.16.23 .xlsx Download XLSX • 20KB ILIA Promotions .docx Download DOCX • 15KB MOCNI Promotions .docx Download DOCX • 16KB GWOS Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 15KB Previous Next