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WELCOME TO IRON ARCH TEAM CENTER! This is the new home for all employment related news and resources! Our other page will be used as a customer facing tool for feedback, hiring and showing off our amazing communities! The layout is generally the same but if you have any questions please email office@iammcd.com . Knowledge Videos Apparel Store Employee Forms Iron Arch Handbooks Volunteer Center Shift Leadership Application QSR Ticketing Loomis Smart Safe Training Buns, Burgers & Big Ideas Join Iron Arch Management on a leadership journey where they talk about what matters most in our industry... People! Listen, Learn and Lead!

The Loop 10.31.2023 Read More The Loop 10.24.23 Read More The Loop 10.17.23 Read More The Loop 10.10.23 Read More The Loop 10.3.23 Read More The Loop 9.18.23 Read More The Loop 9.26.23 Read More The Loop 9.12.23 Read More The Loop 9.5.23 Read More The Loop 8.29.23 Read More The Loop 8.22.23 Read More The Loop 8.15.23 Read More Weekly Update Email Subscribe First Name Thanks for subscribing!

Team Members Ermundo Albarran General Manager @ Carpentersville & Randall Road in Algonquin Meet with me! Chris Baxter Director of Systems & Analytics Staff Meet with me! Chelsea Bulliner General Manager @ E State in Rockford Meet with me! Keri Cleland General Manager @ Machesney Park Meet with me! Amanda Gerde Scheduling Specialist Staff Meet with me! Daniel Hawkins Scheduling Specialist Staff Meet with me! Eric Jaworski VP of Operations Staff Meet with me! Marcela Lopez General Manager @ Burlington Meet with me! Miguel Palomares Maintenance Manager Staff Meet with me! Aubrey Posch General Manager @ Ranger Rd in Rochelle Meet with me! Tonya Rykowski General Manager @ Prairie Ave in Beloit Meet with me! Icela Sanchez General Manager @ Marengo & Hampshire Meet with me! Amy Scott Director of Operations Staff Meet with me! Rich Wolter PR Manager Staff Meet with me! Breanna Alvarado HR Coordinator Office Meet with me! Hailey Benish Employee Relations Coordinator Office Meet with me! AJ Christy General Manager @ 10711 Route 47 in Huntley Meet with me! Kate Eisenreich General Manager @ Samuelson Rd & 11th Street in Rockford Meet with me! Ana Gomez Garcia GM Council Member & General Manager @ Chrysler & Belvidere Meet with me! Maria Hernandez General Manager @ E State St & Dempster & Mulford Rd in Rockford Meet with me! Tracy Klein General Manager @ Manchester Road in South Beloit Meet with me! Jaymee McMurray General Manager @ Genoa & Belvidere Oasis Meet with me! Theresa Peak General Manager @ Kishwaukee St Rockford Meet with me! Dawn Redieske General Manager @ Rockton Meet with me! Jared Sadewater Technology Coordinator Office Meet with me! Braulio Saucedo Technology Coordinator Staff Meet with me! Riley Shine Development Consultant Staff Meet with me! Catalina Ybara General Manager @ Woodstock Meet with me! Tiffany Barrera Payroll Administrator Office Meet with me! Deb Benson General Manager @ Northridge Rockford Meet with me! Gianna Cicolini Accounts Manager Staff Meet with me! Adam Garcia Technology Manager Office Meet with me! Tom Hash PACE & Development Consultant Staff Meet with me! Oscar Hernandez Operations Consultant @ Staff Meet with me! Traci Larson Director of Human Resources Staff Meet with me! Evelyn Mendoza General Manager @ 12242 Route 47 in Huntley Meet with me! Erica Pilz General Manager @ Milwaukee Road in Beloit Meet with me! Matthew Riddle Operations Consultant Staff Meet with me! Alma Salcedo Operations Consultant Staff Meet with me! Nick Schneider Director of People Development Staff Meet with me! Kayla West General Manager @ North Main in Rockford Meet with me! Maria Zavala Hiring Coordinator Office Meet with me!

A program that offers many different opportunities for our employees to continue their education. < Back Archways to Opportunity En Iron Arch McDonald's, creemos que la educación es un verdadero cambio de juego. Estamos orgullosos de proporcionar empleados con herramientas y capacitación de clase mundial que los ayudan a tener éxito. Archways to Opportunity no es una solución única para todos, pero una estrategia de educación general que se encuentra con las personas donde están. Archways to Opportunity es un beneficio para todos nuestros empleados después de haber estado empleados durante 90 días. Los empleados deben trabajar un mínimo de 15 horas por semana para calificar para Archways to Opportunity beneficios. El programa Archways ofrece: Programa de idioma inglés para ayudar a nuestros empleados y su familia inmediata a aprender a hablar inglés. Programa de Diploma de Escuela Secundaria para nuestros empleados y cualquier miembro de la familia inmediata que desee alcanzar este hito. Todos los graduados también reciben una certificación de enfoque profesional en una de las muchas áreas de concentración. El programa de título universitario ayuda a nuestros empleados a lograr sus sueños universitarios, ya sea un título de asociado, una licenciatura o una maestría, al ofrecer $2500 por año para ayudar con los gastos universitarios ($3500 para gerentes generales, de departamento y de swing). El programa de tutoría de Archway funciona como un consejero universitario pero con una base de conocimientos mucho más amplia para ayudarlo a encontrar el programa que mejor se adapte a sus necesidades, ya sea un programa en línea o un programa tradicional. Visite archwaystoopportunity.com o si tiene preguntas específicas, comuníquese con la oficina a office@iammcd.com . Previous Next

< Back Hailey Benish Employee Relations Coordinator hailey@iammcd.com

Earn PTO as you work! Read about our PTO policy! < Back Paid Time Off (PTO) Todos los empleados comienzan a ganar PTO inmediatamente en función de la cantidad de horas que trabajan en cada período de pago. La tripulación puede comenzar a usar el PTO acumulado después de 6 meses de empleo. Los gerentes de turno, de departamento y generales ganan PTO a una tasa de acumulación más alta y pueden comenzar a usar PTO de inmediato. ¿Quieres tomarte un tiempo libre? ¡Envíe algunos PTO aquí! Previous Next

< Back Rich Wolter PR Manager rich@iammcd.com

Heading to college? Need a break? Submit a LOA! < Back Leave of Absence (LOA) Si encuentra que uno de los miembros de su equipo tiene dificultades para equilibrar las demandas de un trabajo combinadas con las obligaciones escolares, los problemas familiares, los viajes u otras razones, hable con ellos sobre tomar un permiso de ausencia temporal. No se otorga la garantía de la misma posición, sin embargo, se garantiza la misma tasa de pago, siguiendo las pautas estatales. Previous Next

< Back Adam Garcia Technology Manager adam@iammcd.com

< Back The Loop 2.28.23 Daily Sales Record Congratulations to Pedro and his team at Odana for their amazing sales day on February 24th. They had $21,879.59 in sales. GREAT JOB! Community It was another busy week in our communities. Rich’s chili won best chili and a competition and Sam and her team at Mulford hosted a successful McTeacher Night. Shout Out Congratulations to Raziel at Woodstock for this awesome guest shout out on Facebook! Digital Experience Ready on Arrival is here! Congratulations to Chrysler Dr., Mulford & Milwaukee Rd on their great ROA execution shops last week. The ROA simulator is still available on Fred or this link. Digital Stats – February Month To Date Digital usage 25.94% of transactions Digital OSAT – 65% Calendar February 28th – GM Patch Calls 130p-230p March 1st – All GM/Staff meeting 9a-4p 557 E Grand Ave, Beloit, WI 53511 March 1st – Happy 29th McD Anniversary Chrissy Bogadrus March 1st – Happy 16th McD Anniversary Oscar Hernandez March 2nd – Happy Birthday Kate Eisenreich March 5th – Release Payroll Wisconsin Only March 6th – ILLINOIS PAYDAY Promotions & Marketing Updates – ALL Restaurants March 8th – Bacon Ranch McCrispy Iron Arch Start Selling **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Bacon Ranch McCrispy The new Bacon Ranch McCrispy starts on March 8th. All training materials were sent in the Nabit box. This includes the red FIFO bottles for the ranch. The sandwich will be into the new Flavors of Love pouch or box. These paper goods will be used for all limited time offer sandwiches going forward so please keep remaining stock when the promotion is over. Need more information? This link will take you to the Nabit page. The manager at a glance is attached. Breakfast OEPE This past week we finished with our Breakfast OEPE for the peak at 107 seconds. Phenomenal job as an organization finishing 35 seconds faster than last year. The following locations did not finish under 120 and have some work to do to catch up: 2504, 4231, 13650 19354, 22424, 23691, 34623 and 38131. With that being said, we also lowered our total Breakfast OEPE for the month to 130! This is 25 seconds faster than where we were at in the middle of February. We are so proud of the tremendous focus we have placed on meeting and ultimately crushing our goals together. As we make Breakfast OEPE a fabric of who we are it will become easier and easier to consistently hit these numbers. Labor is not an excuse to not hit numbers and in fact the faster we are the better our labor is. See this example: Labor for Breakfast 7-9 last week was a 23.07% while hitting 107 OEPE Labor for Breakfast 7-9 two weeks ago was a 23.66% while hitting 151 OEPE eProdction Have you run out of slots on the UHC screen. Please see the attached instructions to add more slots to the monitor. Voice Our VOICE results have been dipping the last couple of months. This is a trend that we must reverse quickly. As we improved our overall operations, we have seen a decline in our customer facing metrics. Let's put the energy and focus back into our guests. What are they telling us and how can we be better? Accuracy and Cleanliness are the organizations two biggest customer facing opportunities. Let's continue to look to put the right food in the bag with better managed shifts. We would recommend using some FRED training such as order accuracy videos to subsidize your teams training. Fish Fridays Lent is upon us. While we do not have any fish specials, we need to ensure that we are ready for a higher product movement for fish, especially on Fridays. Here are some things to check for the Lenten season. Vats are programmed, enough UHC Slots, baskets in good shape, have enough trays and wire racks, Double Filet-o-Fish on all kiosks, and eProduction settings correct? National Equipment Standards Survey McDonald’s is changing their restaurant and equipment standards in 2024 for CO2 Detector systems and adding the need for automatic/no touch paper towel dispensers and faucets. Please complete the CO2 & Sink Survey by March 14th. New Apparel Store Is Live Iron Arch Apparel Store (click this live link) We have many new updates: - You can order anytime you like. - Orders can now be shipped to your house or an in-store pick-up option. - New apparel items - Women's or Men's sizes - You have the choice of an Iron Arch or Bucciferro Family McDonald’s Logo Please let us know if we missed anything, We hope you enjoy it! Last Call - In-Person Leadership Transitions Last call for the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com by March 7th if you have any students. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. $6 McNuggets – GWOS & #32257 ONLY Please be prepared to sell more nuggets. $6 nuggets start March 6th and end March 26th (#32257) and April 2nd (GWOS). Ensure that you are ready with baskets, trays, sauces, boxes and increase your trays on eProdution if needed. Staffing Levels – 2.28.2023 Please see the attached staffing levels as of February 28th. If you have questions, please ask your Operations Supervisor. GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB ILIA Promotions .docx Download DOCX • 15KB Boil Out Schedule .docx Download DOCX • 15KB Bacon Ranch McCrispy Chicken AAG for Manager_English .pdf Download PDF • 6.66MB eProduction Extra Items UHC Screen .docx Download DOCX • 499KB 2023 Staffing Level Monroe Patch 02.28.23 .pdf Download PDF • 117KB 2023 Staffing Level Rockford Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Belvidere Patch 02.28.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.28.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 02.28.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 02.28.23 .pdf Download PDF • 121KB En Espanol 2.28.23 .docx Download DOCX • 1.85MB Previous Next

< Back The Loop 7.11.23 Operations: Enhance the guest experience during breakfast by July 31st as measured by speed at 120 and Voice at 85%. Technology: Certify 70% of restaurant OTPs to OTP2+ by October 1st. Fix It: Have in-house Fixit team certified on all equipment 100% by September 30th. Public Relations: Ownership of community events back to restaurant leadership by July 31st. Operations Coordinator: Virtual Orientation Training-Version 1 to be live on website by July 11th. Training: Create an interactive Crew Trainer Roadmap by September 30th. Office Manager: Perform a Telephone Audit to lower costs by August-October. Human Resources: Complete HR Master Policy Procedure Handbook by August 15th. Digital Experience Digital Stats – Month to Date Digital usage 26.44% of transactions Calendar July 15th – AMEX Receipts Due July 16th – Release Payroll – Illinois Only July 17th – Wisconsin Payday! July 18th – Happy Birthday Tom Hash! July 18th – GM Webcast 2-230p Promotions & Marketing Updates – ALL Restaurants July 13th – National Fry Day – Free Any Size Fry on app July 14th – Nation Kit Arrives (install bakery exit POP upon depletion of bakery) July 17th – Last Day Elemental Happy Meal July 18th – The Marvels Happy Meal Starts **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Availability Wage Amplifiers for Managers Please remember that when an Availability Wage Amplifier form is filled out for one of your managers (not crew/crew trainers) the form is sent to the GM for approval. You need to watch for those emails from Iron Arch Management (123formbuilder) and approve them right away. If you are not receiving them, check your SPAM folder and/or notify office@iammcd.com . This form does not go to payroll for wage adjustments until it is approved by the GM. Once the form is received by payroll, the employee will see the raise in 1 to 2 paychecks. New Term Code A new term reason code “TERMED/CONFIRMED VIA NO SHOW” is now available. This means a new hire who does not show up and never clocks in can be termed without an impact to your restaurant’s turnover numbers. This will only work if that employee has never clocked in before. It will not allow you to use this code if any employee has clocked in before. Voice Results Please see the attached Voice results for June 16th – 30th. The Huntley Patch will bonus over $300 for this two-week period. Great job! A total of $1,095 will be paid out, however, $3,180 was left on the table. Minor Work Permits – Wisconsin Only Minor work permits can now be applied for online. The department of work force now sends the work permits directly to the restaurants. If you receive a piece of mail that looks like below, please let mariaz@iammcd.com know and email a picture of the envelope before we open it. GM Webcast Please put in your calendars the GM Webcast on July 18th from 2-230. This webcast will be on WebEx and the log on information is on the Iron Arch calendar. Egg Scramblers Egg scramblers are on their way to restaurants. Directions are included in English & Spanish. The directions are also attached so you can confirm with your team that eggs are being scrambled the correct way to ensure gold quality scrambled eggs! Staffing Levels 7.10.2023 Please see the attached staffing levels for July 10th. If you have any questions, ask your supervisor. ILIA Promotions .docx Download DOCX • 21KB MOCNI Promotions .docx Download DOCX • 24KB GWOS Promotions .docx Download DOCX • 20KB Scrambled Eggs .docx Download DOCX • 174KB Voice 7.7.23 .xlsx Download XLSX • 21KB 2023 Staffing Level Rockford Patch 07.09.23 .pdf Download PDF • 123KB 2023 Staffing Level Monroe Patch 07.09.23 .pdf Download PDF • 115KB 2023 Staffing Level Beloit Patch 07.09.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 07.10.23 .pdf Download PDF • 120KB 2023 Staffing Level Belvidere Patch 07.10.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 07.09.23 .pdf Download PDF • 123KB En Espanol The Loop 7.11.23 .docx Download DOCX • 479KB Previous Next

< Back Maria Zavala Hiring Coordinator mariaz@iammcd.com

< Back The Loop 2.21.23 Congratulations Congratulations to our entire team on finishing under 120 seconds for all week breakfast peak. As an organization we finished at 117 seconds for February 12th – 18th from 7am-9am. We are becoming a force to be reckoned with. Well done! Digital Experience Ready on Arrival is just around the corner. Please have any crew and managers complete the ROA Simulator on Fred or Campus. You can access both on Fred or this link. Digital Stats – February Month To Date Digital usage 25.70% of transactions Calendar February 21st – Sanitation Exams Madison 8a-2p, Rockford 130p-4p February 21st – GM Patch Calls 130p-230p February 22nd – People DM Meetings 9a-4p Nick’s Market @ #5836 Mulford 314 N Mulford Rockford IL and Michael’s Market @ #94 Madison Rd. February 26th – HAPPY BIRTHDAY TIFFANY WALDRON! February 26th – Release Payroll ILLINOIS ONLY February 27th – WISCONSIN PAYDAY! Promotions & Marketing Updates – ALL Restaurants February 21st – Start Harper Collins HM February 22nd – Ready On Arrival Go Live Date **Please see attached documents for the Co-Op specific promotions** MOCNI - #13650 , #25899 & Huntley Patch IL/IA - #32257 GWOS – All Others Action Items from Weekly Emails Due: March 7th – MOP Stall Survey All GM Meeting Don’t forget about our general manager/staff meeting on March 1st from 9a-4p at the Beloit Sports Center. The Beloit Sport Center is located at 557 E Grand Ave, Beloit, WI 53511. There will be some snacks and refreshments but feel free to bring some of your own. We look forward to seeing everyone soon! Crew 2.0 It is more important now than ever for your team to know their crew ID. This allows for training to be tracked easier for crew and the training goes right to PDW. Please access the Crew 2.0 page on @mcd and see attached information. New Apparel Store Is Live Iron Arch Apparel Store (click this live link) We have many new updates: - You can order anytime you like. - Orders can now be shipped to your house or an in-store pick-up option. - New apparel items - Women's or Men's sizes - You have the choice of an Iron Arch or Bucciferro Family McDonald’s Logo Please let us know if we missed anything, We hope you enjoy it! In-Person Leadership Transitions There is still room in the March 29th – 31st in-person leadership transitions. This 3-day course will be held at the office and be combined with some operational instruction at a restaurant. All students must have all 16 modules completed prior to the class. Please email amyo@iammcd.com if you have any students. Loomis Change Orders When you email your request for your change order you need to put the change order amount into the safe. Think about it as going to the bank and taking the money for exchange for the change you want. Please remember to put the amount of money for the change order in the safe on the day that the change order has been placed. Routine deposit audits are showing that many locations are not “paying” for their change order through the safe. There are no exceptions for any change order. Any questions, please email gianna@iammcd.com . Frozen Beverage Planned Maintenance As part of the FCB deployment program established with KBI and McDonald’s, the FCB PM will be completed by Ken’s Beverage for each of the annually scheduled preventative maintenance visits. Your location(s) will be contacted by Ken’s Beverage by phone 3 to 7 business days prior to the PM to confirm the scheduled date for the PM visit. The PM will take approximately 60-90 minutes on site, PM will not interfere with any peak period time frames and have minimal impact on the normal operations of the location. Boil Outs Don’t forget it is time again for boil outs. Please see the attached schedule for your date and directions. Martin Brower Survey Please complete the Martin Brower Customer Satisfaction Survey by February 28th. Let your voices be heard and enter to win a chance some prizes. Scan this QR code to take the survey. Answers are confidential. Staffing Levels – 2.21.2023 Please see the attached staffing levels as of February 21st. If you have questions, please ask your Operations Supervisor. Boil Out Schedule .docx Download DOCX • 15KB Crew User Guide_Set Up Crew Account_US Fran Pilot .pdf Download PDF • 609KB ILIA Promotions .docx Download DOCX • 15KB GWOS Promotions .docx Download DOCX • 14KB MOCNI Promotions .docx Download DOCX • 16KB 2023 Staffing Level Rockford Patch 02.21.23 .pdf Download PDF • 123KB 2023 Staffing Level Beloit Patch 02.21.23 .pdf Download PDF • 121KB 2023 Staffing Level Madison Patch 02.21.23 .pdf Download PDF • 121KB 2023 Staffing Level Monroe Patch 02.21.23 .pdf Download PDF • 116KB 2023 Staffing Level Belvidere Patch 02.21.23 .pdf Download PDF • 120KB 2023 Staffing Level Huntley Patch 02.21.23 .pdf Download PDF • 123KB En Espanol Electronico Semanal 2.21.23 .docx Download DOCX • 1.09MB Previous Next

< Back The Loop 9.18.23 The Loop 9.19.23 .docx Download DOCX • 596KB En Espanol The Loop 9.19.23 .docx Download DOCX • 587KB 2023 Staffing Level District 4 09.18.23 .pdf Download PDF • 139KB 2023 Staffing Level District 1 09.18.23 .pdf Download PDF • 138KB 2023 Staffing Level District 3 09.18.23 .pdf Download PDF • 139KB 2023 Staffing Level District 2 09.18.23 .pdf Download PDF • 142KB Safety Training Instructions .pdf Download PDF • 801KB IMET Classes .pdf Download PDF • 379KB NABIT Update_Cookie Procedures June 2023 .pdf Download PDF • 4.31MB Previous Next

< Back Tiffany Barrera Payroll Administrator tiffany@iammcd.com